Punta Cana Hotel Rating: 4.0 Pearls

Punta Cana, Dominican Republic

Watersports at the resort

The 202-room Punta Cana Hotel is in the center of Punta Cana Resort & Club, a gated, 26-square-mile property that includes Oscar de la Renta-designed Tortuga Bay, Villa Estate rental homes, and residential communities. The property also features La Cana golf course, Six Senses spa, a full-service marina, and a huge, private beach, as well as its own Ecological Preserve. The resort even funds its own Ecological preservation programs, Center for Sustainability and Biodiversity, among other Ecological programs. Nightlife is virtually nonexistent -- guests come for quiet luxury.

White columns, rambling vines, and a shallow pool at the hotel entrance lend to subdued elegance. The peaceful lobby acts as a reservoir for guests using the free Wi-Fi or waiting for resort shuttles (golf carts) to swing them around to the clubhouse or marina. The understated lobby bar fills a slow rotation of guests with rum punch and mojitos.

The quiet, reserved guests keep mostly to themselves as they navigate between breakfast, beach, golf course, and room, usually on one of the resort's golf cart shuttles. About the only disturbance you might find comes from teenage guests careening around pathways in their rented golf carts. Small clusters of guests hang out all over the resort, but the resort is never crowded -- even the breakfast buffet is calm and orderly (not something you'd find at the nearby all-inclusive resorts).

Spa service

Service is warm, but professional, and basically fades into the background unless called upon. Most guests appreciate the lack of constant attention, but for absolutely doting, personalized service, guests will have to cough up a few hundred more dollars per night at Tortuga Bay.

Bell staff greeted me at the entrance and immediately took care of my bags as I strolled into the lobby, where I was quickly checked in and offered a free welcome cocktail. The desk clerk gave me sufficient information about the property and its features, but didn't give a cumbersome orientation speech.

I requested extra towels, and received them quickly, but housekeeping wasn't knocking on my door first thing in the morning to complete the cleaning rounds.

At the Cocoloba, servers were well-informed and helpful, but didn't constantly interrupt my conversation with fellow resort guests to check on my status. When the porters saw me carrying my own bags through the lobby before check-out, they ran to carry them the rest of the way.

In my experience, the mostly Dominican staff spoke very good English, but several TripAdvisor reviewers disagree -- several complain about difficulty communicating. Compared to the vast majority of Dominican all-inclusive resorts, though, it was much easier to effectively communicate with staff here in English.

View on a Larger Map

The resort is located inside the gated, 26-square-mile Punta Cana Resort & Club property, which houses dozens of amenities, two hotels, private homes, and rental villas. The resort will arrange transportation to and from the airport. They charge $20 one-way/$35 round-trip for one to two people; three to four people cost $30 one-way/$55 round-trip.

Outside the complex, finding things to do in the area is difficult. The resort is at least a 30-minute taxi ride from towns like Friusa and Bavaro, where there are a limited number of restaurants and local nightclubs.

The beach

Located on the southern stretch of Punta Cana's coast, the water is generally calmer, clearer, and shallower than the beaches to the north, along Bavaro. Small amounts of seaweed wash up from the water, but it isn't seriously offensive, and the resort keeps the beach very clean. A large portion of this shallow beach is ideal for swimming, and playing in the water with young children.

Only a handful of guests are scattered along the huge beach here, so it's far calmer and quieter than most other resort beaches you'll find in Punta Cana (or other parts of the D.R., for that matter).

With the small number of guests and huge beach is calmer and quieter than most beaches in Punta Cana. Relaxed guests read on the sufficient supply of simple plastic lounge chairs or the cluster of hammocks near the water-sports facility, which includes a PADI-certified dive center. A volleyball net and a boccie court are on the beach, but no one used them during my stay.

There is no beachside drink service, restaurant, or bar right on the beach, so guests have to either go back to the main hotel grounds or to nearby La Choza for a sit-down meal.

Notably, the beach was completely void of the usual vendors found on nearly every other resort in the Dominican Republic. Like it or not, no one is trying to sell hats, bracelets, hair braids, or tours on this beach.

The Deluxe Suite

Three types of units are available: deluxe rooms, which are located along the beach and have a single room; deluxe suites, one- and two-story suites that feature separate lounge and sleep areas, and Beach Casitas, two- or three-bedroom houses along the beach. Furnishings and décor are different in all units, but all were refurbished in 2009 with new bedding, new paint, flat-screen TVs and stylish decor. When we visited prior to the refurbishment, the rooms seemed almost austere (and far too simple for our $300/night rate), so we're glad the hotel has worked to make them more modern. There's still no mini-bar, and no music or DVD player, but if you can get a good price (we've seen prices dip below the $100 mark) you'll find little to complain about.

My deluxe suite had two stories, separated by a walled staircase. The lower level includes a large living room with its own full bathroom, sitting area, separate table and chairs, and a television. It also has sliding doors to its own small ground-level patio. Families can easily fit an extra, roll-away bed into this space, but the couch isn't fold-out. Roll-away beds cost $15/night extra in the rooms or suites, but in the Beach Casitas, they're free.

Upstairs, the large bedroom comes with a comfortable, king-size bed with clean white linens. The bedroom is simply furnished with a small dresser and its own television. There's also a second full bathroom, which is almost identical to the one on the lower level. It also has its own balcony with a table and set of chairs.

The marble bathrooms are clean, but not especially elegant or sexy. The bathtub and shower units are functional, but pretty basic and a basic set of Lord & Mayfair bath products are provided in both bathrooms. Water glasses are provided on the bathroom counter, but there are only a couple of bottles of water in the room (annoying, as the water here is non-potable).

There's no minibar; just a coffeemaker, packets of generic Dominican coffee, and two small water bottles.

The pool

Guests have access to two pools on the resort. Only the main pool, however, is conveniently located near guest-rooms and other hotel facilities. It has a bar and drinks service, and several wicker lounge chairs placed around the pool. There were usually several guests there. A decorative fountain next to the stairways leading to the pool adds to the atmosphere.

The tennis pool is near the tennis courts and, though beautiful, was completely empty during my stay, probably due to the inconvenient location relative to rooms and other hotel facilities.

A small gym is located near the lobby and pool. The room was clean and pleasant, the air-conditioning kept it comfortable, and it held a handful of reasonably clean, functional machines and weights. It's nothing fancy, though: There aren't attendants there or classes of any sort.

A large tennis center has several courts and instructors available for lessons. There's even a store that sells equipment and has a tennis racket stringer on-site for repairs.

Bana salon offers hair and nail services, next to the gym. The stations and equipment are clean and up-to-date, and they sell a small selection of hair and nail products.

The resort has it's own small ranch, which includes a petting zoo, and organic fruit and vegetable gardens, both of which are free for guests to explore. Horseback riding for guests is run out of stables here.

There's an on-site marina on the west end of the beach, which is one of the few available to a resort in the D.R. (Casa de Campo being one of the other resorts). The large boats and yachts here are eye candy for sailing and boat aficionados.

A small convenience store sells souvenirs, food, and medicine cabinet essentials. The photo center is also located in the same space.

Free Wi-Fi is available in the lobby and pool area, but Internet is not available in rooms.

The 18-hole La Cana golf course at the Punta Cana Estates property, which surrounds Tortuga, was designed by P.B. Dye. Fourteen of the 18 holes run along the ocean and the course was written up in Golf Digest. Greens Fees are $64 for nine holes and $105 for 18. There are also reduced afternoon rates for players who tee up after 2:30 p.m.

Two additional courses are under construction. Check the hotel's Web site for more information.

The spa

A full-service Six Senses is located in the Club House. The spa and development company has several luxury resorts and spas throughout the world. This is one of the D.R.'s best luxury spas. It focuses on natural products, administering treatments with its own line as well as Sodashi skin care from Australia. Inside, it features several large, clean, and modern facilities, including a sauna, steam room, baths, and showers. There is also a separate outdoor section of the spa, complete with Jacuzzis, showers, and massage/treatment cabanas that overlook the ocean.

The petting zoo

The quiet, reserved nature of the resort means that children may not meet a lot of playmates at the pool every day. It also means they won't intermingle with drunken spring breakers. For hands-on parents or independent kids, the Hotel Punta Cana is a great pick.

Cribs are available free of charge. Roll-away beds are also available, but in the rooms and suites they cost $15/night extra. In the Beach Casitas, they're free.

There is no kids' club or full schedule of children's activities, nor is there a lifeguard on duty at the beach or pools, but childcare is available. With parent supervision, though, there are tons of kid-friendly activities on the property, like the ecological preserve and its lagoon pools, the petting zoo, golf, horseback riding, or just hanging on the beautiful beach.

There were more teenagers than young children on the premise during my stay. I spoke to a couple from New York travelling with their 3-year-old child. They were extremely happy with the accommodations and atmosphere. They were especially happy that restaurants had prepared special dishes for their son.

Housekeeping came promptly to clean my room in the late morning, and I was pleased that, even given the humid climate, my furnishings were in great condition.

The grounds are well-kept; lawns and landscaping are well-maintained, especially considering how far the property extends.

La Choza on the beach

The resort has eight restaurants, which are open to all guests within the complex. The buffet breakfast served in La Cana is included in the cost per night, but other meals are charged to the room. Meals at most restaurants can be expensive; lunches are likely to run at least $15 and dinners can easily top out above $100.

No room service is available. Given the limited late-night dining options -- most restaurants close by 10 p.m. -- this is especially annoying. Among guests I spoke to at the hotel, this was one of their biggest gripes.

La Cana's free breakfast buffet is next to the pool and its large, open dining room faces the beach. The food selection is outstanding and service is top-notch. Breakfast features a number of traditional Dominican dishes -- something that's strangely hard to find among Dominican resorts -- in addition to American and continental choices.

Franco's Pizzeria serves pizza from 11 a.m.-10:30 p.m. Its location next to the pool makes it a popular place for lunch and afternoon snacks.

La Yola, next to the marina at the far west end of the beach, offers a Mediterranean and seafood-based lunch and dinner menu. The dining room is perched over the water and has a glass floor viewing portal over the water. The nautical décor, complete with rusty anchors and antique diving gear, gives the dining area a lot of character.

La Choza is on the beach just beyond the water-sports and dive center. The location is scenic, but according to the guests I spoke to, the bar and grill food is disappointing.

La Cana Golf & Beach Club houses two restaurants: Cocoloba Restaurant and El Grill. Cocoloba serves nouvelle Dominican cuisine for dinner. The intimate dining room is encased by tall French doors and windows, and was designed by Oscar de la Renta. The chef prepares menu specials nightly, based on fresh ingredients in the kitchen, and is extremely accommodating to guest preferences, on or off the menu. El Grill serves American lunch fare like burgers, wraps, and salads with a tropical twist.

In the lobby building, Anani serves Dominican fare and Mama Venezia serves Italian.

Bamboo Restaurant, on the Tortuga Bay property, is also open to guests of the hotel.

The bars and restaurants all serve a good selection of top-shelf liquor, like the notable selection of Glenmorangie single malt Scotch at La Yola.

One of the only resorts in the D.R. to emphasize environmental preservation and education, the complex has its own ecological foundation and nature preserve. Nods to this theme lie around the resort, like the local fruit displays in the lobby or the framed botanical sketches in the rooms.

"Indigenous Eyes" is a 1,500 acre on-site ecological preserve. Along it, flat trails and pathways lead to 12 clear lagoons, all of which are open for swimming. It's possible to walk all the way through the preserve to the northernmost edge of the resort, but good walking shoes are recommended. The forest is full of large spiders, lizards, and other native Dominican fauna. It is owned by Puntacana Ecological Foundation as part of its commitment to sustainable tourism. It is one of the only areas of coastal forest habitat in Punta Cana.

La Yola restaurant, a popular reception site

Unlike at the all-inclusive resorts, most wedding details are up to you -- a great advantage, if you want a personal touch and don't mind a little extra legwork.

• Wedding Size: Up to 500 guests, depending on location

• Extra Fees: $500 ceremony fee (including certificate preparation); Location fees for both the ceremony and the reception range from $1,500 to $3,900.

• Reception Locations: The Club House ($3,900 site fee, up to 500 people), La Yola restaurant ($2,000 site fee, up to 100 people), the Playa Blanca Restaurant ($2,900 site fee, up to 100 people), La Cana restaurant ($1,500 site fee, up to 100 people)

• Photographers and Videographers: The hotel can help you find and book an outside vendor at no extra fee; the hotel does not staff its own photographer or videographer.

• Music Options: The hotel will help you book a musician at no extra fee.

• Food and Drinks: Plated, sit-down dinners range from $45 to $48, and buffets range from $39 to $59 -- less than what food costs at some of the all-inclusives. Kids', vegetarian, kosher, or gluten-free menus available upon request. An open bar costs between $14 (for national) to $27 (for premium) per person, per hour.

• Cakes: The hotel does not offer its own cakes, but they can help guests make arrangements with a preferred bakery in the area.

• Spa Treatments: The Six Senses Spa, one of the best spas in the D.R., has a full menu of services and beauty treatments.

• Honeymoon Suite: Newlyweds usually stay in the Deluxe Suite, which has a private balcony. Also consider escaping to the exceptionally luxurious Tortuga Bay hotel, a 15-room boutique hotel designed by Oscar de le Renta that lies inside the same Punta Cana Club development as the Punta Cana Hotel.

• Airport Transportation: A taxi from Punta Cana Airport costs about $35, round trip.