Photos and Review by Oyster.com Investigators.
Smart and sophisticated, but with corporate furnishings
From the modern metal-and-glass exterior facade to the white fringe to the lavender damask wallpaper, K West comes off as sophisticated and contemporary. For a hotel this size (220 rooms), the reception and lobby area feel claustrophobic, as the bar is incorporated into the front lobby and the reception desk is tucked away to the side. The back library partly makes up for lost space – a small cozy room furnished in various shades of silver and purple.
Unfortunately, a few parts of the hotel have a more generic feel due to the use of corporate-quality furnishings: Hallways are papered in a bland mottled tan and covered with uniform gray carpeting, and corporate leather furniture abounds. It’s always difficult to pull off mood lighting effectively, and it's unsuccessful here: Hallways are dark without being comforting.
On the bright side, the spa -- the hotel’s most prominent feature -- is a delight: The interiors are elegant and calming -- well-suited for a place of healing and wellbeing. Funky features include the “Snow Paradise” room and starry night ceiling.
On a quiet residential street just off the main road in Shepherd's Bush
Shepherd’s Bush isn’t the hottest area of London, being located farther out from main tourist areas and central London. Perks include the stadium-sized music venue Shepherd’s Bush Empire, which puts on various big-name gigs on a constant basis. Europe’s largest urban shopping center, Westfield’s, whose sister branch has opened for the 2012 Summer Olympics in Stratford, is also located just next to the tube station and a short walk from the hotel. Notting Hill Gate and Portobello Market, as well as the Lyric Theatre in Hammersmith are also nearby. As this is not central London, be slightly wary when walking around at night.
Relatively spacious, with a blend of contemporary and traditional styles
K Spa features elegant and sophisticated interiors, a separate manicure room, footbath corner, hydrotherapy pool, “Snow Paradise” facility, a sauna, and a Sanarium (a Sanarium isn't quite as hot as a sauna). The “Snow Paradise” room is meant to follow a hot steam treatment, and is based on Finnish spa techniques of using hot-cold therapy to stimulate circulation and the immune system.
Sophisticated bar with fireplace and modern European cuisine
K West is smart and sophisticated, but there are some notable drawbacks: an isolated location, purportedly poor customer service, and extra fees for just about everything -- including the gym, Wi-Fi service, and spa access. The beautiful spa is a main attraction, though, with sleek style and impressive facilities (the hydrotherapy pool and "Snow Paradise" room are particularly noteworthy). Rooms have attractive decor that's a blend of contemporary and traditional, but they lack iPod docks.