Photos and Review by Oyster.com Investigators.
Tired and worn
Although the lobby is presentable enough -- natural stone tiling is paired with a black lacquer reception desk and an alligator skin stair banister -- things start to change as you head up the stairs to the first floor. The carpet on the stairs has literally been worn all the way down to the wooden step from use -- even the alligator skin mysteriously disappears off the banister and the original worn wood reappears. Hallways are dismally dim, the fixtures are dented and broken, and the wallpaper is peeling in places. This would acceptable for a low-budget London residence, but certainly not for a 4-star hotel, which this property purports to be.
A two-minute walk from Knightsbridge tube station, in the middle of affluent West London shopping and residential districts
Knightsbridge is primarily an affluent, toffee-nosed shopping and residential area, populated by well-heeled locals, Middle Eastern leisure and business guests, and the working immigrant class. Home of some of London’s wealthiest residents, such as Chelsea football club owner Roman Abramovich, this is also the famed hangout spot for Middle Eastern racers who reportedly fly in their expensive cars for the summer and spend their days and nights racing around the local streets.
Rooms are decorated in traditional neutral tones; many have worn furnishings
A basic breakfast served in-room
For a quick place to crash in a premier central West London location, this hotel is tolerable if you can get a deal. The hotel is showing serious wear and tear, and since the hotel advertises itself as a 4-star, rather than a budget, property, many guests walk away disappointed. Amenities are few: There's a business center and room service for breakfast, but little else. Prices are usually very inflated for what you get -- guests are better off spending their money elsewhere.