Crowne Plaza Hotel Beverly Hills Rating: 3.0 Pearls
West LA, Los Angeles, California

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

  • Large 300-square-foot standard rooms
  • Free business center
  • Pool with a Jacuzzi
  • Both self and valet parking; lower-than-average rates
  • Good temperature control in rooms
  • 42-inch LG flat-screen TVs with 40-some channels, including HBO and about a dozen in HD
  • Free internet service in rooms

Cons

  • Not actually in Beverly Hills
  • No in-room safes
  • Guest rooms feel a bit old and worn.
  • Tiny fitness center
  • Parking is pricey for valet or self (join the Priority Club at no cost and pay less).

Bottom Line

Though it claims to be a "luxury boutique" hotel in Beverly Hills, this 258-room property is actually a generic chain hotel in West Los Angeles. It has some amenities -- a small pool and fitness center, a free business center -- but for the price, guests can do better at the Orlando.

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 Scene

A bland, rundown chain hotel that isn't actually in Beverly Hills

The hotel's lobby
The hotel's lobby

The name Beverly Hills conjures up images of luxury shopping, mansions, expensive cars, and Rodeo Drive. This isn't that Beverly Hills. The Crowne Plaza Beverly Hills Hotel is a Beverly Hills hotel in name only; both its zip code and surroundings -- on four-lane South Beverly Drive, across the street from a Residence Inn and next door to a Citibank -- clearly place it in a ho-hum stretch of West Los Angeles. About a half-mile up on South Beverly, you hit a lovely stretch of shops and restaurants, but it's a fairly unpleasant, desolate walk there. Rodeo Drive, the center of Beverly Hills luxury shopping and dining district, is about a mile away.

The hotel dubs itself "luxury boutique lodging," but it's neither "luxury" nor "boutique." Sure, you'll find orange and cucumber water in the lobby, but also dusty plants and dated rugs. Ultimately, this is a large, 258-unit chain hotel with ordinary rooms, cottage cheese ceilings, heavy curtains, and gold and black carpets. At 300 square feet, the standard Deluxe Rooms are larger than you'll find at most boutiques in Beverly Hills, like the Crescent and the Luxe Hotel Rodeo Drive, but they're also far less luxurious, with poly-blend duvet covers and CD players, not iPod docks. On the plus side, rooms have small empty refrigerators, coffeemakers, and something the hotel calls a "Sleep Advantage Kit" -- a sachet with an eye mask, ear plugs, night-light, and lavender-scented linens spray. Service also tends toward the utilitarian. The concierge desk was covered with tour brochures and manned by porters, not a dedicated concierge.

With a central location and reasonable rates, the hotel attracts tourists from Australia and Europe, many of them on package holidays. It's the same type of crowd at the nearby and similarly priced Tower Beverly Hills, but the slightly nicer rooms there have balconies. And for these prices, you could grab a smaller but more stylish room at a boutique hotel in Beverly Hills proper, like the Luxe Hotel Rodeo Drive or Maison 140. Both are within easy walking distance of great shopping and dining. For larger rooms in this price range, check out the Orlando, a true boutique hotel just outside of Beverly Hills on a lovely street of cafes and shops. The Crowne Plaze Beverly Hills is no jewel.

 Location

Despite its name, the Crowne Plaza Beverly Hills is in West Los Angeles, the edgier section of tourist-friendly Hollywood. The location borders Beverly Hills, the enclave of wealthy living and luxury shopping in the middle of L.A.'s westside, but the premier shopping street, Rodeo Drive, is a 15- to 20-minute walk away. A bit closer to the hotel, about a half-mile north on South Beverly Drive, is a pleasant stretch of restaurants and shops, but they're still a solid 10-minute walk away. The blocks immediately surrounding the Crowne Plaza are populated by banks and other hotels, though there is a Coffee Been & Tea Leaf, L.A.'s famed coffee chain, and a popular deli within a few minutes' walk of the hotel. To reach other attractions in Los Angeles, a sprawling city of almost 10 million and a veritable spaghetti bowl of highways, you'll need a car. Traffic, however, can be infuriating.

  • Santa Monica Beach is a 20- to 25-minute drive.
  • A few miles, or about a 15- to 20-minute drive, to the touristy strip of Hollywood Boulevard with the Hollywood Walk of Fame and the celebrity footprints at Grauman's Chinese Theatre
  • Universal Studios Hollywood, a movie-themed amusement park, is about 10 miles and a 25-minute drive.
  • There's next to no nightlife in Beverly Hills; the Sunset Strip, the mile-and-a-half stretch of Sunset Boulevard known for its cutting-edge rock clubs and night spots, is a 10- to 12-minute drive away.
  • Los Angeles International Airport (LAX) is less than a half-hour's drive with little traffic. In heavy traffic, it can take more than twice as long.

 Features

A small pool and fitness center, a free business center, an unremarkable restaurant and bar, and 24-hour room service

The heavily chlorinated Jacuzzi's not fit for a group.
The heavily chlorinated Jacuzzi's not fit for a group.

The hotel has a basic assortment of features that may make it seem like a worthy, affordable alternative to Beverly Hills boutique properties, but they're unremarkable and add little value. Guests will get more -- better rooms, better location, equal features -- just outside of Beverly Hills at the Orlando.

  • The small lap pool (5.5 feet deep at its maximum backs up to busy South Beverly Boulevard, some traffic noise
  • Small Jacuzzi is heavily chlorinated; towels are neatly laid out on lounge chairs, but they're pretty thin.
  • Martinis and cocktails as well as sandwiches and salads (midteens) can be ordered poolside.
  • The 2nd floor fitness Center is cramped, but has up-to-date equipment and views of the pool.
  • Also a small stretching area, free weights, medicine balls, and a water cooler.
  • Business center has two computers and two printers; available at no cost, but guests are asked to limit their session to 15 minutes.
  • The restaurant, Marty's Bistro, serves a breakfast buffet (discounted for kids under 12) and inexpensive a la carte options like oatmeal and eggs Benedict
  • The breakfast buffet isn't worth it -- cereal is stale, bagels aren't precut for toasting, plates are battered.
  • Lunch, dinner, and drinks served in the Lobby Lounge bar. For lunch, salads, sandwiches, and pizzas are in the midteens. At dinner, steak and seafood basics are served; little atmosphere, only hotel guests
  • Room service is not available 24-hours.

 Bottom Line

Though it claims to be a "luxury boutique" hotel in Beverly Hills, this 258-room property is actually a generic chain hotel in West Los Angeles. It has some amenities -- a small pool and fitness center, a free business center -- but for the price, guests can do better at the Orlando.

Things You Should Know About Crowne Plaza Hotel Beverly Hills

Address

  • 1150 S.Beverly Drive, Los Angeles, CA 90035

Hotel Is Also Known As...

  • Beverly Hills Crowne Plaza
  • Crowne Plaza Beverly Hills
  • Crowne Plaza Los Angeles
  • Crown Plaza Beverly Hills

Room Types

  • Deluxe Room
  • Executive King Room
  • Suite

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Hotel Features

Number of Rooms: 258
Pool: Yes
Fitness Center: Yes
Internet: Yes
Cribs: Yes
Jacuzzi: Yes
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Hotel Information

Location: West LA, Los Angeles
Address: 1150 S.Beverly Drive, Los Angeles, CA 90035
(See Map)
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