Custom Hotel Rating: 3.0 Pearls
Beaches - Santa Monica and Venice, Los Angeles, California

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

  • Entire hotel 21-and-up; no kids allowed
  • All rooms were renovated in 2011 and feature large HD flat-screen TVs with HBO, and iPod docks
  • Heated pool with outdoor firepit
  • Two-minute drive to LAX airport; free shuttle upon request
  • Several lounges, a game room with an Xbox and a Wii, and a small art gallery
  • Double-pane windows make rooms virtually soundproof
  • Close to Loyola Marymount University and Otis Art Institute
  • Free Wi-Fi

Cons

  • Far from almost every Los Angeles attraction
  • No proper desk in most rooms
  • No room service
  • Small showers
  • Valet parking only, less expensive than other L.A. properties
  • Strong green and pink fluorescent lights in 24-hour gym

Bottom Line

The kitschy colorful decor says stylish boutique, the airport location says business hotel. But with an over-the-top design that might not register will all guests, this 250-room Joie de Vivre property struggles to define its clientele. With a 2011 renovation to all guestrooms, functionality in the stylish rooms means an even more solid choice for business travelers. But this 21-and-up-only hotel still retains its energetic pool parties and unique, entertaining amenities, appealing to a more whimsical, youthful demographic -- a demographic that would not enjoy the out-of-the-way location. Overall, it's a solid choice, but it is a confusing little property.

Categories

,

Oyster Hotel Photos

View All 14 Albums

Customers Who Viewed Custom Hotel Also Viewed

Hotel Erwin
22% viewed
Hotel Erwin
Beaches - Santa Monica and Venice, Los Angeles
Shore Hotel
11% viewed
Shore Hotel
Beaches - Santa Monica and Venice, Los Angeles
The Georgian Hotel
11% viewed
The Georgian Hotel
Beaches - Santa Monica and Venice, Los Angeles
The London West Hollywood
11% viewed
The London West Hollywood
West Hollywood, Los Angeles

Oyster Hotel Review

 Scene

The rooms, though small, are affordable. But the design often seems to win out over guest needs and comfort.

The Custom Level Room (Pre-Renovations)
The Custom Level Room (Pre-Renovations)

The 250-room, 12-story Custom Hotel could appeal to many types of travelers, at least in theory. Business travelers can appreciate a very low room rate, free Wi-Fi, and a two-minute trip to Los Angeles International Airport. Hip-hotel-design aficionados may be intrigued by the kitschy, colorful design of a building by Welton Becket, a notable mid-20th century L.A. architect who also designed the Beverly Hilton.

For the business traveler looking for a cheap, clean room extremely close to the airport, the Custom Hotel delivers and, thanks to 2011 renovations to all guestrooms, design doesn't get in the way of functionality. The queen-size bed in the small Custom Level Room (about 260 square feet) has European-style bedding -- a fitted sheet and sheet-covered comforter only. Furniture is new, featuring more functional desks (in some rooms only), and an overall more spacious layout. The bathrooms are clean, but the shower is small.

DECK33 restaurant and lounge is located adjacent to the pool, serving Pacific Rim-influenced cuisine and California wines, microbrews, and cocktails. Layover Lounge, located in the lobby, serves coffee and tea, as well as a full American Breakfast Buffet. But the hotel has no room service. Want to use the 24-hour gym? Go to the green one for running, the pink one for working out, and try to ignore the seizure-inducing fluorescent lights. The equipment has seen better days, though. One meeting room is a circle of stainless steel rocking chairs.

Ultimately, the hotel is still next to LAX, far from any other part of sprawling Los Angeles (except nearby Loyola Marymount University and Otis College of Art and Design). Meaning the pool at the Custom has jet engines for a soundtrack and landing planes for a view.

 Location

Just half a mile from the runways of LAX and a two-minute drive to the airport's entrance, the Custom Hotel is extremely convenient for fliers (the hotel offer free shuttles to and from the airport too). Unlike most of the airport hotels, including the Marriott, Sheraton, Embassy Suites, Hilton, and Radison that line Century Boulevard, the Custom hotel is not on a road leading right up to the airport, making it a bit more out of the way.

  • Two-minute drive to Los Angeles International Airport (LAX)
  • Free airport shuttle (call the hotel upon arrival)
  • Five-minute walk to Otis College of Art and Design; 10-minute walk to Loyola Marymount University
  • Minutes away from In-N-Out Burger
  • 10-minute drive to Venice Beach
  • 10 minute drive to Vista del Mar/Playa del Rey
  • 20-minute drive to beaches in Santa Monica
  • 40- to 60-minute drive to Beverly Hills
  • One-and-a-half hour drive to Universal Studios Hollywood

 Bottom Line

The kitschy colorful decor says stylish boutique, the airport location says business hotel. But with an over-the-top design that might not register will all guests, this 250-room Joie de Vivre property struggles to define its clientele. With a 2011 renovation to all guestrooms, functionality in the stylish rooms means an even more solid choice for business travelers. But this 21-and-up-only hotel still retains its energetic pool parties and unique, entertaining amenities, appealing to a more whimsical, youthful demographic -- a demographic that would not enjoy the out-of-the-way location. Overall, it's a solid choice, but it is a confusing little property.

Things You Should Know About Custom Hotel

Address

  • 8639 Lincoln Blvd, Los Angeles, CA, 90045, US

Hotel Is Also Known As...

  • Custom Hotel Los Angeles

Room Types

  • 1 Bedroom Suite
  • 2 Bedroom Suite
  • Deluxe King Room
  • Deluxe Queen Room
  • Deluxe Room
  • Deluxe Two Doubles
  • Elevated King Room
  • Elevated Queen Room
  • Elevated Room
  • Elevated Suite
  • Elevated Two Doubles Room

Find the Lowest Price - Enter Dates

Check-in
Check-out
Guests
  Compare rates on dozens of sites
 AVG/NIGHT 
Hotels.com  
Expedia.com  
Tingo.com  
Booking.com  
Travelocity  
Otel.com  
Priceline.com  
CheapTickets.com  

All About Oyster

You Can't Return a Bad Vacation.

Our special investigators visit, photograph, review and rate each hotel. We uncover the truth, before it's "uh-oh" time.

Go undercover with an Oyster Investigator The Today Show
Go Undercover with an Oyster Investigator
See 70 Videos of Oyster on TV

Nearby Hotels to Consider

The Ritz-Carlton Marina Del Rey
Hotel Erwin
  • Hotel Erwin
  • Beaches - Santa Monica and Venice, Los Angeles
  • Rating: 30 Pearls
  • Distance: 3.6 mi
The Belamar Hotel
  • The Belamar Hotel
  • Beaches - Santa Monica and Venice, Los Angeles
  • Rating: 30 Pearls
  • Distance: 4.2 mi
Ayres Hotel Manhattan Beach

Hotel Features

Number of Rooms: 259
Pool: Yes
Fitness Center: Yes
Internet Access: Yes
Pets Allowed: Yes
Cribs: Yes
View All

Hotel Information

Location: Beaches - Santa Monica and Venice, Los Angeles
Address: 8639 Lincoln Blvd, Los Angeles, CA, 90045, US
(See Map)
Loading Live Rates
Loading...