Millennium Biltmore Hotel Los Angeles Rating: 3.5 Pearls
Downtown, Los Angeles, California

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Photos and Review by Oyster.com Investigators

Pros

  • Iconic hotel -- opened 1923; hosted Oscars in the '30s and '40s
  • Club-level rooms include a host of worthwhile amenities for only $50 extra.
  • Close to L.A. Convention Center
  • Meeting space great for both large and small groups
  • Indoor pool and Jacuzzi

Cons

  • Outdated rooms
  • Some cleanliness issues
  • Hotel not fully renovated since 1987
  • Daily fee for Internet access
  • Expensive parking
  • Neighborhood sleepy at night and on weekends

Bottom Line

It's grand (683 rooms, stately decor) and old (opened 1923), but this dame, which hasn't been fully renovated in more than 20 years, has seen better days. If you're not visiting L.A. on business, there's little reason to stay downtown; if you are, most of the Biltmore's neighbors -- notably the Hilton Checkers -- offer more for the money.

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 Scene

The undisputed grand old dame of downtown L.A. -- but its best days are (60 to 70 years) behind it

Bette Davis, in the Biltmore's heyday
Bette Davis, in the Biltmore's heyday

When the Biltmore opened, in 1923, it was the largest hotel west of Chicago. It quickly became a Southern California institution, hosting eight Academy Awards ceremonies in the '30s and '40s. (Check out the photos in the Historic Corridor, off the lobby.) But then the Oscars moved, and so did the rest of the action, and downtown Los Angeles devolved into a veritable ghost town, a designation it has only recently -- and only partially -- shed. (See Location, below.)

The Biltmore, meanwhile, remained an icon. In 1969, it was designated a Historic Cultural Landmark by the city (you can find the plaque near the side entrance: "Milestone in the Significant Architectural, Economic and Cultural Development of Los Angeles"). The hotel's press packet includes an exhaustive 11-page list of every movie (Wedding Crashers, Spider-Man, Ocean's Eleven), TV show (Mad Men, 24, The West Wing), miniseries, movie-of-the-week, reality show, commercial, music video, and photo shoot ever filmed on the premises. The Ghostbusters caught their first spook -- remember the slimer? -- in the Biltmore's ballroom. The week of my stay, Ewan McGregor was shooting a film at the hotel.

And yet the Biltmore no longer feels very glamorous. The hotel was renovated in 1987, but that was the last major renewal. That outdatedness manifests itself most noticeably in the rooms, which, aside from periodic updates in technology, bedding, and the like, are now more dowdy than atmospheric. For example, in 2012, the hotel announced that it would soon be embarking on a two-to-three year renovation that would include restoring the historic ceiling plaster work in the lobby and replacing carpeting in the hallways. By comparison, the historic Hilton Checkers, right across the street, recently underwent a massive renovation, and now bests the Biltmore in almost every facet. If you need to be downtown, you might also try the Omni or the Westin Bonaventure, both of which are similarly priced yet boast superior rooms.

 Service

Competent but unexceptional

The Biltmore won't impress you with its service the way some of its more luxurious neighbors might (the Omni and Hilton Checkers come to mind), but they handle the basics well.

  • Concierge on duty daily
  • Room service available throughout the day
  • Occasionally long/slow lines at check-in and checkout

 Location

In the heart of L.A.'s skyscraper-heavy downtown financial district

Located downtown, amid the city's only skyscrapers, the Biltmore is great for travelers who want to check out the city's art scene or catch the Lakers or Kings (at the nearby Staples Center), the Dodgers, or a rock concert. But it's sleepy at night and on weekends, and if you're visiting L.A. for sunshine, beaches, or Hollywood (actual or proverbial), you're better off staying in a different neighborhood.

  • Walt Disney Concert Hall and the Dorothy Chandler Pavilion are about eight blocks away.
  • Staples Center, where the Lakers, Clippers, and Kings play, is about 10 blocks away.
  • Dodgers Stadium is three miles north on the 110 freeway, a 15-minute drive.
  • The airport (LAX) is a 20- to 30-minute drive in low to moderate traffic.
  • Pershing Square Metro station is two blocks away.
  • The hotel is part of the Pacific Center, home to a Quiznos, Starbucks, and FedEx-Kinkos, along with several indie shops and restaurants.
  • Little Tokyo, about 15 blocks away, is one of L.A.'s best kept secrets, especially for foodies who love fresh sushi and sashimi in an authentic setting.

 Rooms

Comfortable enough, but problematic in ways both medium (cleanliness, noise) and small (outdated decor, subpar showers)

A Standard Room on the Executive Floor
A Standard Room on the Executive Floor

There's nothing terribly wrong with the rooms at the Biltmore -- yours will most likely be reasonably clean and reasonably comfortable, and they're spacious enough. But they don't hold up against those of its competitors downtown, namely the Hilton Checkers, Omni, and Westin Bonaventure. The main problem is that they haven't been fully renovated since 1987. Those 20-plus years reveal themselves less in the cleanliness issues, which are minor (some mildew stains in the shower, small nicks on the furniture), than in what the rooms lack compared to more modern ones. Outlets, for instance. There aren't enough of them in the rooms, especially near the desks. Or double-paned windows, which have never been installed. Thus, noise is an issue. (To the Biltmore's credit, they leave ear plugs on the nightstand.) The showers, meanwhile, resemble college-dorm showers. There wasn't even enough shelf space to place shampoo or conditioner alongside the soap.

  • Standard rooms run 325 square feet -- about average for L.A. Executive-floor (8th & 9th) rooms, like mine, are a little bigger.
  • Decent beds with Sealy Posturepedic Celestial CSS Plush mattresses and brand new bedding: soft pillows and 55 percent cotton linens with mattress covers and duvets
  • 37-inch Samsung flat-screen TVs with about 20 channels
  • Fast, reliable Wi-Fi, but it is charged per day
  • Alarm clocks with iPod connection
  • Coffee machine and complimentary tea and coffee
  • Some bathrooms include bathtubs.
  • Hotel brand bath products
  • Tip: The upgrade to club-level rooms is worthwhile. You get bottled water, turndown service, complimentary breakfast, choice of morning newspaper, and access to the club lounge.

 Features

The usual big-city, big-hotel array (gym, business center, meeting space), plus an indoor pool

The fitness center
The fitness center

As a hotel that caters largely to corporate travelers, the Biltmore puts a big emphasis on its business-related amenities. Boasting 17 meeting and banquet rooms and 70,000 square feet of total space, the hotel hosts dozens of events per year, big and small. The non-business highlight is the Roman-style indoor pool and Jacuzzi. Like the hotel itself, the pool area has seen better days, and it could use more regular upkeep -- used towels were strewn about when I was there -- but it's a pleasant enough place to take a quick dip or swim some short laps.

 Family

Fine, but not great, for families

At the least, they'll like the pool
At the least, they'll like the pool

Because of its grand-old-dame atmosphere (antiquish furniture, conservative decor), financial-district location, and large number of corporate guests, the Biltmore isn't ideal for families. Still, there's no reason in particular not to take the kids. At the least, they'll like the pool.

  • Most kid-friendly restaurant is Smeraldi's.
  • Rollaway beds and cribs available, but are charged per night.
  • For a roundup L.A.'s kid-friendliest hotels, click here.

 Cleanliness

Some problems, but nothing egregious

A gift from housekeeping
A gift from housekeeping

Overall, everything was tidy, functional, and hygienic, but the Biltmore hasn't been fully renovated since the mid-1980s -- an eternity by major-hotel standards. Some of issues include:

 Food

Multiple options on-site, but the area isn't great for dining

Breakfast at Smeraldi's
Breakfast at Smeraldi's

The hotel's website lists three restaurants (Smeraldi's, La Bistecca, and Sai Sai), but Smeraldi's is the only place that serves breakfast and La Bistecca is open only for dinner, so the options aren't as extensive as they may seem. The hotel further confuses the issue by tossing in a fourth name, the Rendezvous Court, which is actually just the site for afternoon tea at La Bistecca. As for the food itself, sushi at Sai Sai wasn't great -- a bit warm -- and breakfast at Smeraldi's was mediocre. Eating off-site might be wise, but there aren't a whole lot of options in this part of town.

  • La Bistecca is a new high-end steakhouse helmed by two native-born Italians; open for dinner. For menu and prices, click here.
  • Sai Sai serves Japanese fare at reasonable prices; open for lunch and dinner. The restaurant shifted its focus from sushi to noodle dishes in 2012; it now features Vietnamese pho and Japanese udon and ramen.
  • Smeraldi's offers a la carte and buffet breakfasts.
  • Nearby, not too much -- mostly fast food (Carl's Jr., Quiznos) and restaurants at other hotels (Hilton Checkers, Westin Bonaventure, etc.)

 Bottom Line

It's grand (683 rooms, stately decor) and old (opened 1923), but this dame, which hasn't been fully renovated in more than 20 years, has seen better days. If you're not visiting L.A. on business, there's little reason to stay downtown; if you are, most of the Biltmore's neighbors -- notably the Hilton Checkers -- offer more for the money.

Things You Should Know About Millennium Biltmore Hotel Los Angeles

Address

  • 506 South Grand Avenue, Los Angeles, CA 90071

Hotel Is Also Known As...

  • Los Angeles Millennium Biltmore
  • Millennium Biltmore Los Angeles

Room Types

  • Baldwin Suite
  • Becker Suite
  • Classic One Bedroom suite
  • Club Room
  • Junior Suite
  • Music Suite
  • Presidential Suite
  • Standard Room

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Nearby Hotels to Consider

Hilton Checkers Los Angeles
The Standard, Downtown LA
The Westin Bonaventure Hotel & Suites
Sheraton Los Angeles Downtown Hotel

Hotel Features

Number of Rooms: 683
Pool: N/A
Fitness Center: Yes
Cribs: Yes
Jacuzzi (in room): N/A
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Hotel Information

Location: Downtown, Los Angeles
Address: 506 South Grand Avenue, Los Angeles, CA 90071
(See Map)
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