Four Seasons - Miami Rating: 5.0 Pearls
Service is full of small but classy touches, like the extra towels that are delivered to rooms on wooden trays. Around the pool, food is brought with both a table by your lounge chair and a bed tray, should you wish to lie back and nibble. The concierge staff is especially accommodating, from getting yoga class schedules from the beautiful Sports Club/LA gym to making restaurant reservations. All requests are dealt with promptly and thoroughly.
Epic Hotel Rating: 4.0 Pearls
The prompt porters do more than carry your bags -- they actually remember your name throughout your stay. Unlike at other hotels, where calls for service are met with constantly ringing lines, every call here is promptly answered by a staff member happy to send extra toiletries your way or help plot a jogging route around Downtown Miami. Everyone who works at the Epic -- a member of the service-savvy Kimpton Hotel Group -- is clearly proud of this freshly opened resort (as of 2009) and is delighted to show it off. It really makes all the difference.