Four Seasons - Miami Rating: 5.0 Pearls
Service is full of small but classy touches, like the extra towels that are delivered to rooms on wooden trays. Around the pool, food is brought with both a table by your lounge chair and a bed tray, should you wish to lie back and nibble. The concierge staff is especially accommodating, from getting yoga class schedules from the beautiful Sports Club/LA gym to making restaurant reservations. All requests are dealt with promptly and thoroughly.
Acqualina Resort & Spa Rating: 4.5 Pearls
Effortlessly magical service: Bags transport themselves to rooms, and a woman roams the beach handing out free mango smoothies all day. As soon as you enter the beach or a new pool zone, someone will ask you if you need anything. When attendants seat guests at the beach, they plant a flag in the sand next to lounge chairs so that guests can raise it when they want service. It could be almost too much, but it's done with a casual grace that makes everyone feel at ease.
The Setai Miami Beach Rating: 5.0 Pearls
From freshly mixed tropical fruit juice and cold hand towels at check-in to hand-delivered letters confirming dinner reservations to doting poolside drinks service and refreshing spritzes on the beach, guests receive the perfect amount of attention -- neither too smothering nor too aloof. The chocolate cookies and large glass bottle of Evian at turndown are especially appreciated.
The Tides South Beach Rating: 4.5 Pearls
Check-in takes place in the room, preceded by a tour of the hotel. Staffers are available at your beck and call 24/7, and every guest is assigned a personal assistant who acts as a private, personalized concierge. They'll do everything from make restaurant reservations to arrange business meetings to meet the "outlandish" requests promised on the hotel's website. Poolside service is particularly phenomenal -- extremely precise margarita instructions are followed to the letter. Best of all, the service isn't in the automated, self-conscious, you-better-tip-me South Beach tradition.
EPIC Hotel - a Kimpton Hotel Rating: 4.0 Pearls
The prompt porters do more than carry your bags -- they actually remember your name throughout your stay. Unlike at other hotels, where calls for service are met with constantly ringing lines, every call here is promptly answered by a staff member happy to send extra toiletries your way or help plot a jogging route around Downtown Miami. Everyone who works at the Epic -- a member of the service-savvy Kimpton Hotel Group -- is clearly proud of this freshly opened resort (as of 2009) and is delighted to show it off. It really makes all the difference.
Biltmore Coral Gables - Miami Rating: 4.0 Pearls
It's rare for porters to turn down a tip, but no gratuities are necessary at this historic Miami hotel. (All tips are included in the $28 resort fee.) With 24-hour room service, personal trainers in the gym, a golf school for beginners, and prompt poolside service, the Biltmore service has impressed its guests for more than 80 years.