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Sheraton New Orleans Hotel 3.5

Central Business District, New Orleans, Louisiana

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Review Summary

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  • Central location on Canal Street, a block from the French Quarter
  • Spacious rooms with great beds and flat-screen TVs
  • A solid restaurant, a popular lobby bar, and a Starbucks on-site
  • Huge fitness center with tons of machines
  • Great rooftop pool with a sun deck and loungers
  • Two art galleries on-site
  • Extensive meeting space and great business amenities
  • Eco-friendly policies


  • Fee for Wi-Fi
  • Fee for valet parking (no self-parking available)
  • No in-room minibars (but mini-fridges on request for a fee)

Bottom Line

The Sheraton is a large, mid-range business hotel located right on the border of the French Quarter and the Central Business District. It features 1,100 spacious rooms with modern technology -- such as flat-screen TVs -- great beds, and clean bathrooms with shower/tub combos. The large fitness center, extensive meeting space, and on-site dining options will appeal to business travelers, but the rooftop pool, two art galleries, and central location make it a solid pick for leisure travelers as well.

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A chain hotel popular with business travelers and families

The spacious lobby with floor-to-ceiling windows overlooks Canal Street at this business-oriented hotel

The Sheraton is a popular pick among business travelers for its convenient location on the border of the Central Business District and its many business-oriented services and amenities. The huge lobby, with soaring floor-to-ceiling windows overlooking Canal Street and a bar offering drinks and food well into the evening, is always busy with travelers in town for business.

Rates are similar to those of comparable business hotels in the area, but the features -- including the rooftop pool and the great gym -- make this a somewhat more attractive pick for some travelers. Rooms are spacious and contemporary, if more business-oriented than stylish.

For a few extra conveniences, guests might want to consider upgrading to the Club Level, which offers free continental breakfast, free evening hors d’oeuvres, free Internet access, and free beverages in the Club Lounge, located on the 42nd floor and offering stunning river and city views.


Right on the border of the French Quarter and the Central Business District

Map of Sheraton New Orleans Hotel

The Sheraton has a central location on Canal Street, the border between the hopping French Quarter and the Central Business District. It is within easy walking distance of streetcars, attractions (such as the Audubon Aquarium of the Americas, the Insectarium, Jackson Square, several museums, and the Preservation Hall), and dozens of exceptional restaurants.

  • 23-minute drive to Louis Armstrong International Airport
  • Several streetcars run right outside the hotel
  • 5-minute walk from nightlife on Bourbon Street
  • 5-minute walk to the riverfront Woldenberg Park
  • 7-minute walk to the Warehouse District
  • 9-minute walk from Jackson Square
  • 10-minute walk from renowned Café du Monde
  • 13-minute walk to the Museum District
  • 14-minute walk to St. Louis Cemetery No.1
  • 17-minute walk to Congo Square
  • 17-minute walk to the Superdome
  • 6-minute drive to the Julia Street Cruise Terminal


Spacious and modern, if a little generic

The fairly spacious Deluxe Room is contemporary but generic, with modern amenities and plush Sheraton Sweet Sleep beds

Rooms at the Sheraton New Orleans are fairly large and contemporary -- with modern amenities such as flat-screen TVs -- but the dark blue headboards and wood furniture feel a little generic. Most rooms have either city or river views; suites have floor-to-ceiling windows with expansive views.

The hotel features several room types, including a Club Level category that offers perks such as free bottled water, bathrobes, and access to the Club Lounge (where free continental breakfast and evening hors d’oeuvres are served daily).

  • Large flat-screen TVs with cable channels
  • In-room movies for a fee
  • Plush Sheraton Sweet Sleep beds
  • Individual temperature control
  • Work desk with several power outlets
  • Fee for Wi-Fi
  • Hotel-brand toiletries
  • Coffeemakers with free Starbucks coffee and Tazo tea
  • Suites have a sleeper sofa.
  • Cribs on request; rollaway beds for a fee
  • No minibars, but empty mini-fridges are available on request (for a fee)
  • 24-hour room service
  • The hotel has a few handicap-accessible rooms.


A rooftop pool with loungers and views

The outdoor pool provides river and city views, but has no lifeguard or bar service

The hotel features a mid-sized outdoor pool adjacent to the fitness center. The sun deck around it offers river and city views as well as plenty of loungers and plants.

  • No lifeguard on duty
  • No bar service

Fitness Center

Large fitness center with a wide array of machines

The fitness center offers cardio and strength-training machines in a naturally-lit space with pool views


A solid restaurant and a popular lobby bar

Pelican Lobby bar serves food and drinks in a space within the lobby with TVs (and sometimes live music)
  • Roux Bistro offers Cajun and Creole fare for breakfast and lunch.
  • Pelican bar is located in the lobby and serves drinks, bar food, and Roux Bistro’s menu until late in the evening. It also features several TVs and live music several times a week.
  • On-site Starbucks
  • 24-hour room service


The hotel offers mostly business-oriented services -- but there’s a fee for Wi-Fi

Club Level Rooms grant guests access to the Club Lounge, which provies free breakfast and Internet access
  • Full-service business center
  • Extensive events space, including 54 flexible meeting rooms
  • Fee for Wi-Fi (except for Club Level guests)
  • 24-hour room service
  • Two art galleries on-site: George Rodrigue Gallery and Jack Robinson Gallery
  • Fee for valet parking
  • Club Level Rooms offer 24-hour access to the Club Lounge, where free continental breakfast and evening hors d’oeuvres are served daily. The Lounge also offers free Internet access.
  • Gift shop off the lobby
  • Sweet Sleeper Dog Beds; dogs under 40 pounds allowed
  • Laundry and valet services
  • ATM in the lobby

Business and Conventions

Plenty of amenities geared towards the business traveler, including extensive meeting space

The hotel has a full-service business center in the lobby
  • 54 flexible meeting rooms with audiovisual equipment
  • Catering services
  • Full-service business center
  • Fee for in-room Wi-Fi


Guest can join the “Make a Green Choice” program, which saves energy and water.

The "Make a Green Choice" program allows guests to forgo housekeeping services for vouchers eligible at the Starbucks in the lobby (and other restaurants)

Aside from a long list of eco-friendly practices -- including Energy Star kitchen appliances, cold cathode bulbs in public spaces, and a paper recycling program -- the hotel offers guests the option of signing up for the Make a Green Choice program upon check-in. Through this initiative, guests decline housekeeping services (but can request restocking of in-room amenities such as toiletries and free coffee at any time), saving up to 37.2 gallons of water, 0.19 KWH of electricity, 25.000 btu of natural gas, and seven ounces of chemicals per night. In exchange, guests get a $5 voucher for use at the hotel’s restaurants (including the Starbucks off the lobby) per night.

Other green practices include:

  • Energy Star-rated showerheads in all rooms
  • Low VOC paints
  • High-efficiency compact fluorescent bulbs
  • Electrical dimmer boards in meeting rooms
  • Energy Star kitchen appliances
  • Recycling program for white paper, newspaper, magazine and telephone books

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500 Canal Street, New Orleans, Louisiana 70130, United States

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