Photos and Review by Oyster.com Investigators.
Hip and stylish, but a little rough around the edges
The W New Orleans offers the same great amenities as its sister properties -- including the Whatever/Whenever concierge services, free car service, a great gym, and a lively lobby lounge -- but it is not quite up to par with the W brand standards. Rooms, while attractive and well-equipped, are a little tired (especially the bathrooms) and the furniture is showing wear and tear.
All in all, the W New Orleans is a decent alternative to the many business hotel chains found in the Central Business District, with chic decor in a contemporary palette; two lively bars; a small rooftop pool; and a well-equipped fitness center. The lobby is spacious, attractive and always busy, with a lounge area, a popular bar, free Wi-Fi, and lots of natural light.
The restaurant, the wear and tear, and the pesky fee for Wi-Fi are the main letdowns -- plus, rates can be a little high considering the maintenance issues. Still, the location is convenient both for business and leisure travelers, and there are great extras, such as free car service and a free yoga kit (which includes six DVDs, a mat, and a foam block).
In the Central Business District, within walking distance of French Quarter attractions and the Museum and Warehouse districts
The W New Orleans is located right on the border of the Central Business District and the Warehouse District, across from the Harrah’s Casino and a couple of blocks from The Shops at Canal Place. The French Quarter attractions, including the action along Bourbon Street, are an easy walk away but far enough for nights to be quieter. Streetcars running along Canal Street, St. Charles Street, and Port New Orleans Place can be found within a three-minute walk.
Stylish and well-equipped, but showing wear and tear
Rooms at the W are stylish and attractive, with dark accent walls, white plantation shutters, large mirrors with thick wood frames leaning against the wall, and black-and-white artwork. They come with tons of amenities, including flat-screen TVs, iPod docks, Tivoli Audio systems, well-stocked minibars, and even erotic kits. However, rooms are showing wear and tear, and bathrooms are in need of an update or at least improved maintenance. For stunning city and river views, request a room on a higher floor.
A small outdoor rooftop pool with cabanas
The hotel’s outdoor pool is located on the 4th floor, adjacent to the fitness center. It is big enough for a few short laps, but most guests come here to relax in the sun or in one of the poolside cabanas.
Well-equipped fitness center with natural light and city views
Zoe serves Southern fusion tapas in a stylish space -- but food is nothing special
Zoe serves tapas-sized Southern fusion dishes in a stylish space for breakfast and dinner. Food is a little uninspired, and service is slow most of the time. The bar and lounge opens after lunch and closes after dinner, and offers free coffee in the afternoon.
Two lively bars, one offering small bites for lunch and dinner
Free car service, concierges, and pet-friendly policies
The W New Orleans is a hip upper-middle-range hotel located in the Central Business District, within walking distance of both the French Quarter and the Museum District. It offers 423 stylish rooms with dark accent walls, plush beds and great amenities -- including flat-screen TVs, iPod docks, Tivoli Audios, and Bliss toiletries -- but they’re showing wear and tear, and bathrooms are in need of an update. The outdoor pool with cabanas; two lively bars; free car service; and well-equipped fitness center are all great features, but overall the hotel is not quite up to par with other W properties.