Best Western PLUS President Hotel at Times Square Rating: 3.0 Pearls
Times Square, Manhattan, New York City

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

  • All rooms feature comfy beds and work desks
  • Free Wi-Fi in all rooms
  • Half a block from the heart of Times Square
  • N, R subway lines one block away; 14 lines within a 5-minute walking distance
  • One of New York's cheapest hotels

Cons

  • Noisy street (request a room above the 4th floor)
  • Wacky purple design (fun but cheesy)
  • No fitness center
  • No business center (just a computer on the lobby counter)
  • No room service

Bottom Line

The Best Western has some of the lowest rates in Times Square. While some suites feature fun, if a bit kitschy, decor, most standard rooms are slightly simpler, but include perks like free Wi-Fi. Lower-level rooms often experience street noise.

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Oyster Hotel Review

 Scene

A 334-room budget hotel near the heart of Times Square., this property draws leisure and business travelers looking for clean, affordable accommodations.

LED-lit silkscreen portrait of George Washington
LED-lit silkscreen portrait of George Washington

The Best Western President is, by New York standards, a budget hotel. For the low price, though, it's hard to find another decent hotel in Times Square, or anywhere in Manhattan for that matter, that measures up to this hotel.

All rooms have flat-screen TVs and sleek furnishings. The style is modern but certainly not conventional -- hallways have purple calico wallpaper and mirrors silk-screened with photos of U.S. presidents. Each of the hotel's 44 suites are decorated with plastic busts and silk screen paintings of all 44 heads of state.

The old lobby was also overhauled to match this presidential direction during the hotel's most recent renovations. The hotel clientele consists largely of leisure and business travelers on a budget.

For upwards of $100 more per night, there's the Hilton Garden Inn right around the corner or the massive Marriott Marquis in the heart of Times Square. In both hotels, guests get much better features, like a large, modern fitness center. But it's hard to beat the Best Western's rates.

 Service

There are friendly bellmen and decent concierge services, but this hotel doesn't stand out for its service.

Decent concierge services
Decent concierge services

Service is fine, but nothing exceptional. The staff have the brusque-but-still-polite air of people who deal with tourists all day long -- they don't seem particularly interested in their guests. The bellmen are friendlier and attentive to guests coming and going.

When I asked the concierge to recommend a good Japanese restaurant, she pointed me to a nearby restaurant called Zenith. It got great reviews on MenuPages, but she didn't mention that it's strictly vegetarian, and Pan-Asian.

For better service, check out the Casablanca hotel, also in Times Square. Here, the staff are among the friendliest in the city.

 Location

Situated on a busy street in Times Square with two Broadway theaters -- the Long Acre and the Walter Kerr theater -- on the block.

The hotel is on 48th Street between Eighth Avenue and Broadway. This is still Times Square, though it's half a block removed from the bright lights and pedestrian traffic. On the block, there are two theaters, as well as several restaurants and bars. Numerous subway lines and sights, such as Rockefeller Center and the Empire State Building, are within walking distance.

 Airport Transportation

About 30-90 minutes from three airports.

New York City has three nearby airports: JFK, La Guardia, and Newark (in New Jersey). Flying into JFK or LaGuardia is typically easiest and the least time-consuming. From JFK, it's a (one-hour) $45 flat-rate taxi ride to anywhere in Manhattan. From LaGuardia, it's about a (30-minute) $40 metered cab ride to Midtown Manhattan. Rides from Newark cost at least $40 (plus tolls), and can take more than 90 minutes. Don't forget to tip your driver 15-25 percent.

To save some cash, try the group shuttles that are available at all three airports for about $14/person. For more information on the shuttles, go to Super Shuttle or New York Airport Service. You can also take public transit from any of the airports for as little as $7 per person, but travel can take up to two hours and involve a lot of lugging bags up and down stairs. For mass-transit directions right to the hotel, check out HopStop.com.

 Rooms

Rooms have a kitschy design, flat-screen TVs, and free (finicky) Wi-Fi. The lower levels get a lot of street noise.

View from The Standard Room
View from The Standard Room

Starting at 168 square feet, the rooms are small, even by New York City standards. The design is a matter of taste: swirling purple wallpaper and matching bedspreads, plastic white furniture, and silk-screen paintings. Personally, I found it a little tacky, but others might appreciate a look that brings Urban Outfitters to mind. At the very least, it's a clean room with modern furnishings.

Every room comes with a flat-screen TV and a coffeemaker. As a bonus, all local calls are free if they're under 30 minutes. Suites have a refrigerator, and feature a mini-bar (I didn't get to see its offerings).

The standard bathrooms are small and simple with white tile, a toilet, and a shower/tub. The suites' bathrooms have marble tiles, a separate shower area, and a full-size tub. In the Presidential suite, there's even a 26-inch flat-screen TV above the tub. The hotel offers free Wi-Fi in all rooms as well.

Noise is an issue, since the hotel is situated on a busy street. Guests I spoke to and TripAdvisor reviewers agree that floors two through four get an unacceptable amount of noise, making sleep difficult. Guests can request a higher floor, if it's available, or pay extra for one of the suites, which are all located on the top floors of the hotel.

There are two penthouse suites.

 Features

There's not much -- just a concierge desk and a single computer in the lobby. Free use of fax and copy machines at the front desk.

Single computer in the lobby
Single computer in the lobby

There's a concierge in the lobby who can book tickets to popular Broadway shows. Right beside her is an ATM.

A single computer sits on a counter just past the lobby. There's no seat, so guests must stand -- this helps keep the waiting time between users short, though it gets uncomfortable when the line grows long. Free Wi-Fi, however, is available in every room.

 Family

Plenty of kids' attractions are off site, but the hotel isn't the best for families. Cribs are available, but there isn't kids' food or activities.

The hotel is located in the heart of Times Square
The hotel is located in the heart of Times Square

A family of four can fit in a double room, which has two double beds, but there are no roll-away beds. Cribs are available upon request and without charge. There's no kid-friendly food or kids' activities on the premises.

The hotel Web site states that "Children 12 and under are free in room with one paying adult in existing bedding." But this doesn't exactly make sense, as the hotel does not charge per head.

Times Square is one of the busiest areas in New York City, so parents should keep a close eye on their kids. It's a generally safe tourist spot, but the crowds can be overwhelming. Madame Tussaud's Wax Museum, M&M World, and Toys "R" Us are a five-minute walk from the hotel. There's a large Hershey's store at the end of the block on 48th Street and Broadway.

For a little more kid-friendly attention, the Hilton Garden Inn around the corner comes with in-room microwaves and Nintendo games in the large rooms.

 Food

Mediocre Japanese and Vietnamese restaurants are next door. Continental breakfast is available for $12 (incl. tip) at the lobby bar.

Saigon Cafe
Saigon Cafe

There are two restaurants next to the hotel that are considered on-site dining. Aoki serves mid-range Japanese fusion -- a bento box costs $22. Saigon 48 has Vietnamese cuisine, and its entrées are under $10. According to most Yelp reviews, the food at each of these places ranges from mediocre to worse.

There is also an on-site lounge, Primary, and the lobby lounge serves a continental breakfast buffet, which includes pastries, juice, and coffee, in the mornings.

Room service is not an option. For more dining options, check out Citysearch or Chowhound for listings and reviews of restaurants in the Midtown West area, also called Hell's Kitchen.

 Bottom Line

The Best Western has some of the lowest rates in Times Square. While some suites feature fun, if a bit kitschy, decor, most standard rooms are slightly simpler, but include perks like free Wi-Fi. Lower-level rooms often experience street noise.

Things You Should Know About Best Western PLUS President Hotel at Times Square

Address

  • 234 W 48th Street, New York, NY 10036-1424

Hotel Is Also Known As...

  • Best Western Hotel Nyc
  • Best Western New York City
  • Best Western Nyc
  • Best Western President
  • Best Western President Hotel New York
  • Best Western President New York
  • New York City Best Western

Room Types

  • Deluxe Suite w/ Queen Sofa
  • Double Double Deluxe Room
  • Executive Suite
  • Junior Suite
  • King Deluxe Room
  • Queen Deluxe Room
  • Queen Suite w/ Twin Sofa
  • Standard - One Double Bed
  • Standard - One King Bed
  • Standard - One Queen Bed

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Hotel Features

Number of Rooms: 334
Internet Access: Yes
Cribs: Yes
Jacuzzi (in room): Some
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Hotel Information

Location: Times Square, Manhattan
Address: 234 W 48th Street, New York, NY 10036-1424
(See Map)
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