Hilton Manhattan East Rating: 3.5 Pearls
Midtown East, Manhattan, New York City

This hotel has undergone significant renovations since our visit.
We will update our photos and review as soon as we can.

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

  • Comfortable rooms, all renovated in 2010
  • Extremely quiet rooms
  • One block from the United Nations Headquarters
  • Three blocks from several subway lines

Cons

  • Daily fee for Wi-Fi (free in public areas)
  • No in-room minibars
  • Most guest rooms aren't large enough for families
  • Room service limited to breakfast and dinner

Bottom Line

Updated in 2010, the 300-room Hilton Manhattan East in business-centric Midtown East offers clean, quiet, and comfortable rooms, but not much else. For the price, it's a fair pick most of the time but due to its out-of-date gym, small business center, and scarcely open restaurant it's worth checking rates at the New York Helmsley, the Kimberly Hotel, and the Benjamin.

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Oyster Hotel Review

 Scene

Sleepy, 300-room business hotel has little appeal beyond clean rooms

The lobby lounge
The lobby lounge

It might have opened in 1931 as the Tudor hotel (the Hilton took over in 2010), but the renovations that same year erased most of the property's historic appeal -- despite being a member of Historic Hotels of America, its look is more modern and generic. Its modest entrance sits behind a bus stop and the heavy traffic of Midtown East. The rooms are clean, comfortable, and a standard size for New York's midrange hotels, but features are skimpy.

A clean room is pretty much all you get at this hotel. Guests seem to use the hotel as a crash pad between days spent in business meetings or exploring the surroundings; the hotel's own features are scant and unexciting. The so-so business center and drab gym are empty most of the time. At the Tudor Bar & Grill, the on-site restaurant, you might spot a few business travelers quietly tucking away their unnotable continental breakfasts or sipping a glass of wine with colleagues in the evening, but it's not the kind of restaurant a local would ever bother going to.

For a place near the United Nations Headquarters, it works. And though it lacks the pool and tennis courts of the U.N. Plaza Hotel, the Tudor's rooms are at least in better condition. But if the U.N. is not your key point of interest, it's worth comparing its rates to a number of other notable business hotels in the area, such as the New York Helmsley, the Kimberly Hotel, and the Benjamin.

 Service

Basic services done well, but nothing fancy

The front desk
The front desk

Standard services and amenities, with no frills

  • Room service available daily, but for breakfast and dinner only
  • No evening turndown service
  • Concierge desk, but not 24 hours
  • Business center with printing, faxing, secretarial services, and computers available.
  • Laundry service
  • Valet parking only, for a fee
  • Free Wi-Fi is available in public areas, but there is a daily fee for guestroom access

 Location

Located in Midtown East, amid office buildings and one block from the United Nations Headquarters

Located in Midtown East, home to New York's famous skyscrapers and a high share of its cubicles, the Hilton Manhattan East attracts mostly business travelers. The direct surroundings are far from thrilling -- a vast selection of dry cleaners, nail salons, drugstores, and delis on street level, and office buildings towering above -- but its generally quiet, safe, and an easy neighborhood to get around.

  • One block from the United Nations Headquarters
  • Grand Central Station, a train and subway station that's so famous it's a landmark in and of itself, is less than a 10-minute walk. There are 7 subway lines that run through Grand Central.
  • Empire State Building is about a 15-minute walk.

 Rooms

Rooms are in good condition but basic; amenities are minimal and cater mostly to business travelers.

A standard room
A standard room

The 300 guest rooms at the Hilton have bland decor: muted colors, generic furniture, and cookie-cutter bathrooms that are no more exciting than the bathrooms in any other mid-price hotel chain.

  • Queen guest rooms range from 270 to 300 square feet, which is slightly above-average for a New York hotel in this price range.
  • For each room upgrade, you get a little more space: King (king-size bed); Two Double Beds (two double-size beds); Junior Suite (single room with a king-size bed); One-Bedroom Suite (separate bedroom and living area)
  • Desks in every room
  • Wi-Fi and hard-wired Internet for a daily fee
  • No minibars or fridges -- just an ice bucket and glasses
  • Clock radio with iPod connection
  • 32-inch flat-screen TV with basic cable, plus HBO. Pay-per-view movies and game counsels are also available.
  • In-room safes, large enough for a laptop
  • Coffeemakers with Lavazza Italian coffee
  • Very quiet, thanks to well-insulated double-paned windows
  • Clean, functional bathrooms with good shower pressure; small set of Crabtree & Evelyn La Source Bath toiletries. Suites' bathtubs have a set of jets.

 Features

Just the basics, and somewhat dated

The sauna
The sauna

The Tudor covers the basics a business traveler might need: a gym, business center, and five meeting rooms. For the price, the Marriott New York East Side offers a similarly business-like atmosphere, but with further amenities and features for kids.

  • 24-hour fitness center
  • Small business center, accessible 24 hours, with a few desktop computers: printing, faxing, and mailing services are also available for additional charges.
  • Meeting rooms range from executive boardrooms that seat about 12 people at an oval table to a 1,500-square-foot event space.

 Family

Quiet and clean, but rooms aren't configured for families and there are no kid-friendly services or amenities

A Deluxe 2 Double Bed guest room
A Deluxe 2 Double Bed guest room

Quiet, clean rooms would be good for families, but the cheapest room options aren't really configured for families, and most rooms can't fit a rollaway bed. For a more suitable family choice close by, the Omni Berkshire Place is similarly priced, and still caters to business travelers, but offers far better amenities and features for kids like kids' menus and games for kids.

  • Most rooms aren't configured to accommodate rollaway beds (which come at a nightly fee), so families will have to upgrade to a Two Double Bed guest room
  • Cribs, high chairs, and babysitting services are available for additonal fees.

 Food

The hotel's restaurant will do in a pinch, but plenty of better options are within walking distance.

The hotel's continental breakfast
The hotel's continental breakfast

The hotel's restaurant is a good fail-safe for anyone too tired or busy to leave the hotel for food. The dishes aren't exciting, but the quality is good and prices are typical for a New York hotel restaurant. But with so many options surrounding the hotel (including budget options and noteworthy restaurants), the Tudor's restaurant doesn't stand out.

  • Tudor Neighborhood Bar & Grill serves dinner only
  • Room service available for breakfast and dinner
  • Breakfast is a la carte, or there's a reasonable spread of cereals, bagels, fruit, and hot breakfast items for its continental breakfast. Continental breakfast can be included in nightly rate, or can be charged for an additional fee.

 Bottom Line

Updated in 2010, the 300-room Hilton Manhattan East in business-centric Midtown East offers clean, quiet, and comfortable rooms, but not much else. For the price, it's a fair pick most of the time but due to its out-of-date gym, small business center, and scarcely open restaurant it's worth checking rates at the New York Helmsley, the Kimberly Hotel, and the Benjamin.

Things You Should Know About Hilton Manhattan East

Address

  • 304 East 42nd Street, New York, NY 10017

Hotel Is Also Known As...

  • Crowne Plaza United Nations
  • Tudor Hotel
  • Tudor Hotel New York City
  • Tudor Hotel Ny
  • Tudor Hotel United Nations
  • Tudor Hotel at the United Nations

Room Types

  • Deluxe Room
  • Junior Suite
  • One-Bedroom Suite
  • Standard Room
  • Superior Room

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Hotel Features

Number of Rooms: 300
Fitness Center: Yes
Cribs: Yes
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Hotel Information

Location: Midtown East, Manhattan
Address: 304 East 42nd Street, New York, NY 10017
(See Map)
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