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The London NYC 4.5

Midtown West, Manhattan, New York City

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Review Summary

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Pros

  • Free Wi-Fi
  • All rooms are huge suites
  • Big, modern gym
  • 24-hour room service
  • The London Bar serves food and cocktails
  • Two blocks from four subways

Cons

  • Small lobby
  • No spa on-site

Bottom Line

This stylish, all-suite hotel is one of the best luxury deals around -- incredibly large rooms, an on-site bar and restaurant, a central location near Central Park and Times Square, and a great fitness center. All that's missing is an on-site spa.

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Scene

Despite its 562 rooms and 54 floors, the London NYC has a bit of a boutique feel -- friendly service, chic and modern suites, and chic bar

The lobby

The London NYC isn't so named because it has a sister property near Buckingham Palace, though it does have a sister property in West Hollywood. The Union Jack flies out front, next to a flag bearing the hotel's name in a stylish sans serif, but the hotel doesn't feel distinctly British -- at least not in the "God save the queen" and "tea time while reading Jane Austen" sense.

Rather, the hotel's name seems intended only to make it feel hip and international, or at least more unique than, say, the W Times Square, with whom it shares a bright, modern aesthetic. While it's managed by LXR Resorts & Hotels -- a large company with properties in the US, Puerto Rico, and the Caribbean -- the London brand isn't a "chain" in the sense that the W or the Marriott is.

The hotel's guest rooms are all large, 500-square-foot suites, stylishly decorated by Irish designer David Collins with mod velvet couches and bathrooms shimmering with white mosaic tiles. Despite the hotel's massive size, it feels more like a boutique property thanks to all the stylish touches both in and outside of the guest rooms.

A number of celebrity guests have reportedly graced the hotel with their presence, including Halle Berry, Jennifer Hudson, and Usher. Non-celebrity guests typically include style-conscious business travelers during the week and style-conscious leisure travelers on the weekend.

Service

Hotel staff is friendly, attentive, and ever-professional but not over-the-top. Expect 24-hour room service and turndowns.

The hotel provides daily copies of the Times
  • From the bellhop who dove under a taxi to retrieve something that had fallen out of my bag to the engineer who promptly brought me a new remote for my TV, the staff at the London is extremely personable and helpful.
  • The touch-screen phones in every room with clear buttons for "front desk," "housekeeping," and the like, make reaching a needed staffer easy.
  • Nightly turndown service
  • 24-hour room service

Location

In Midtown West, five short blocks from Central Park and a short walk from the Broadway theaters as well as shopping, fine dining, and transportation aplenty.

Map of The London NYC

The hotel is centrally located near many of the city's top attractions. Times Square is close, but not too close -- about a dozen blocks away. Better yet, Central Park is just five short blocks north. The Broadway theater district begins a block and a half to the west of the hotel and stretches south down Broadway.

Rooms

An all-suite hotel, the London's standard suites are amazingly spacious and stylish for the price.

The London Suite

The 500-square-foot standard London suites -- twice the size of many New York hotel rooms --- are some of the biggest and best rooms for the buck in NYC, at least since the hotel dropped its rates by a couple of hundred dollars in early 2009.

With curved velvet sofas, mirrors and modern lamps aplenty, and a mix of carpet and oak floors, the decor asserts that London (both the hotel and the British capital) equals groovy. The feel is young and fun, upscale but not over-the-top luxurious.

Features

Free Wi-Fi, plus an expansive fitness center and a nice business center, both open 24 hours.

The fitness center
  • The fourth-floor fitness center, or the London Club NYC as it's so cheekily called, is large and lovely. It has windows (a New York rarity), not one but four kinesis machines, numerous Life Fitness cardio machines that have their own cable TVs, a ballet bar, and even a punching bag.
  • The hotel doesn't have a spa, but the concierge can arrange in-room massages with a licensed therapist at a cost of $180 per hour.
  • The nicely lit business center charges for both Internet surfing and printing. However, guest rooms feature free Wi-Fi.

Family

Suites are spacious and easily fit rollaway beds, but the hotel does little to accommodate younger children.

Suites easily accommodate a family
  • The 500-square-foot standard London suites and London Vista suites can easily accommodate rollaway beds, but they cost an extra $50 per night.
  • Cribs are available at no extra cost.
  • London suites with two twin beds are available.
  • Two-bedroom suites can fit families of five (for about the price of a standard room at the Mandarin Oriental).
  • The in-room dining menu has dishes like penne pasta and a turkey club that will satisfy most young palates. 
  • The hotel's hip vibe doesn't exactly feel warm and inviting for younger children, and there are no welcome amenities offered for kids.

Pets

Dogs, but not cats, under 20 pounds are allowed, provided you pay a $125 cleaning fee.

In addition to the cleaning fee, two-legged guests must sign a pet waiver saying they'll take financial responsibility for any damage caused by Fido. Cute pet amenities aren't part of the deal (try the Muse or the W for that), but the hotel can provide dog bowls if needed.

Food

The London Bar serves breakfast, shared plates, and cocktails; in-room dining

Dining at The London NYC is limited to in-room dining and the chic London Bar. The London Bar is open for breakfast each morning, and in the afternoon and night serves small plates like flatbread and fish and chips. 

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Things You Should Know About The London NYC

Address

151 West 54th Street, New York City, New York 10019, United States

Phone

(212) 307-5000

Also Known As

  • London Hotel New York
  • London Nyc Hotel
  • London Nyc New York City

Room Types

  • London Atrium Suite
  • London Sky Apartment
  • London Sky Suite
  • London Suite
  • London Two Bedroom Suite
  • London Vista Suite
  • The London Flat
  • The London Penthouse Suite

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