Crowne Plaza Hotel Orlando-Universal Rating: 3.5 Pearls
International Drive, Orlando, Central Florida

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Photos and Review by Oyster.com Investigators

Pros

  • Location off of International Drive means that it is both convenient and quiet
  • Hotel provides a free shuttle to nearby attractions
  • Large outdoor pool sits in a lovely courtyard complete with a whirlpool
  • Spacious rooms feature large work desks and big flat-screen TVs
  • Fitness center is well-equipped with numerous cardio and weight-training machines
  • Kids 10 and under eat free at the breakfast buffet when with a paying adult

Cons

  • Fee for in-room Wi-Fi (free in public spaces)
  • Fee for parking

Bottom Line

This 400-room hotel just off of International Drive is a solid upper-middle-range pick in Orlando. Not only does it feature up-to-date amenities that include a well-equipped fitness center, a large business center, and an outdoor pool complete with a whirlpool, but it also boasts spacious and modern rooms with iPod docks and large flat-screen TVs. A free shuttle to nearby attractions and a free breakfast buffet for children under 10 adds to the value, but fees for in-room Wi-Fi and parking are disappointing.

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 Scene

This modern hotel attracts equal parts families and business travelers.

With numerous meeting rooms and a location near the Orlando Convention Center, the Crowne Plaza attracts more business travelers than other hotels in the area. Nonetheless, its proximity to Universal Orlando and Epcot also make it a favorite with families, and amenities such as the free shuttles to local attractions, the game room, and the pool are geared toward guests with children in tow.

Though this 400-room property is popular, it does not usually seem overly crowded, due in part to a separate entrance for the meeting rooms. The lobby - which features two aquariums - rarely gets too hectic since it is quite large, and a soaring atrium adds to the sense of spaciousness. Bright splashes of color and pretty plants throughout the public spaces keep this towering, modern hotel from feeling impersonal.

 Location

Just off of International Drive, the Crowne Plaza is as convenient as hotels located right on the main street – but significantly quieter for restful nights.

The Crowne Plaza sits just off of International Drive, the main road that leads to Universal Orlando, Disney World, the Orlando Convention Center, and other frequented spots that draw visitors to this city. The hotel's only slightly removed location means it’s quieter than some of the properties that are right on International Drive, but it is still close enough to the action to make it a solid choice for those visiting Orlando’s many attractions. Most guests will want a car, though, since the Crowne Plaza is not within walking distance of the city's main tourist spots. Free hotel shuttles to Epcot and Universal Orlando are available. And from Universal Orlando, guests can take free shuttles to Sea World, Aquatica, and Wet 'n Wild.

 Rooms

Spacious, modern rooms are a highlight.

Rooms at the Crowne Plaza are nicer than those at many competitors; even standard rooms are spacious, and feature modern touches such as pillow-top mattresses, large work desks, and comfy reading chairs in subdued shades of beige and pastel green. All rooms also have coffeemakers, iPod docks, and flat-screen TVs with video games. Closets equipped with ironing boards, irons and laptop-sized safes are a plus, as are the roomy bathroom countertops that offer plenty of space. The fee for in-room Internet, however, is a bit surprising -- and annoying. Those guests who want free access to the hotel's Wi-Fi will have to step out into the property's public spaces to connect.

Executive Level rooms come with the added amenities of a free continental breakfast, as well as free receptions with beer and snacks on select evenings in the Executive Level Lounge. Wi-Fi in the lounge is also free.

 Features

Features here are geared toward both families and business travelers.

Given its location, it's no surprise that the Crowne Plaza caters to families. Besides the requisite Disney paraphernalia-filled gift shop and a small game room, the hotel also has a lovely outdoor pool, complete with a nearby whirlpool and ping pong table, and free shuttles that transport guests to Epcot and Universal Orlando. From Universal Orlando, guests can catch free shuttles to other attractions such as Sea World, Aquatica, and Wet 'n Wild.

Though there is an obvious focus on families, business travelers are also made to feel welcome at this hotel. In fact, the Crowne Plaza's business-friendly amenities really separate the upper-middle-range property from its competitors in Orlando. Not only does it offer spacious meeting spaces (which are accessed via a separate entrance), but it is also features a large business center with several new computers. The fitness center is also up-to-date with modern cardio machines, free weights, and weight-training machines that face out toward the pool.

For dining, the hotel has one restaurant, one casual bar and grill, and a pool bar which serves light snacks as well as cocktails, wine, and beer. Children under 10 eat at the breakfast buffet for free when with a paying adult, and those staying in Executive Level rooms also get free breakfast. Room service is available for breakfast, lunch, and dinner as well.

All public spaces – including the lobby and business center – offer free Wi-Fi, but there is a pesky fee for in-room Wi-Fi. Parking is also available for an additional fee.

 Bottom Line

This 400-room hotel just off of International Drive is a solid upper-middle-range pick in Orlando. Not only does it feature up-to-date amenities that include a well-equipped fitness center, a large business center, and an outdoor pool complete with a whirlpool, but it also boasts spacious and modern rooms with iPod docks and large flat-screen TVs. A free shuttle to nearby attractions and a free breakfast buffet for children under 10 adds to the value, but fees for in-room Wi-Fi and parking are disappointing.

Things You Should Know About Crowne Plaza Hotel Orlando-Universal

Address

  • 7800 Universal Boulevard, Orlando, FL 32819

Hotel Is Also Known As...

  • Crown Plaza Orlando
  • Crowne Plaza Orlando
  • Crowne Plaza Orlando Universal
  • Crowne Plaza Universal
  • Crowne Plaza Universal Orlando
  • Orlando Crowne Plaza

Room Types

  • Allergy Friendly Junior Suite
  • Executive Level King Room
  • Executive Level Two Queens Room
  • Junior Suite
  • Junior Suite Executive Level
  • King Allergy Friendly Room
  • King Standard Room
  • Presidential Suite
  • Two Queens Allergy Friendly Room
  • Two Queens Standard Room
  • Whirlpool King

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Hotel Features

Number of Rooms: 400
Pool: N/A
Fitness Center: Yes
Cribs: Yes
Jacuzzi (in room): N/A
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Hotel Information

Location: International Drive, Orlando
Address: 7800 Universal Boulevard, Orlando, FL 32819
(See Map)
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