24-hour: business center, fitness center, and concierge
10-minute drive from downtown Phoenix
Free Wi-Fi
Efficient, cheerful staff
Cons
Bland rooms are showing wear and tear
No food served mornings
Few restaurants or clubs within walking distance
Bottom Line
This 160-room mid-range hotel is a 10-minute drive from downtown Phoenix and has peaceful, shady grounds with two heated pools, a volleyball court, and a tennis court. But bland rooms are showing wear and tear, and there's not much to do in the immediate area.
The immediate area around the hotel has a mix of residential and business buildings, but few restaurants or shops. Don't expect a bustling atmosphere -- nighttime brings a ghost-town feel to this block. It's a short drive, or ride on the city's light rail system, to downtown attractions such as the Phoenix Art Museum, US Airways Arena, and nightclubs. Shuttle service is not offered.
10-minute walk to a Central Avenue stop on the Phoenix Light Rail System
15-minute walk to Park Central, the city's oldest shopping mall
5-minute drive or 5 minutes to by light rail to the Phoenix Art Museum
10-minute drive or 15 minutes by light rail to downtown Phoenix, US Airways Arena, Chase Field, and numerous restaurants
15-minute drive or 20 minutes by light rail to Sky Harbor International Airport
15-minute drive to Piestewa Peak, a popular hiking destination
20-minute drive to the Phoenix Zoo
30-minute drive to downtown Scottsdale
Rooms
Bland rooms have tube TVs and are showing wear and tear, but some have Sleep Number beds
The hotel's generic rooms have tube TVs and generic, chain-like decor, and some guests have complained of maintenance issues (broken air conditioners, poor television signals).
All rooms include:
Free Wi-Fi and wired Internet
Flat-screen TVs with HBO
Shower/tub combo
Empty mini-fridge
Microwave
Coffeemaker
Iron and ironing board
Telephone with free local calls
Free 'USA Today' delivered on weekdays
Room types:
Standard Room: 300 square feet; king or two queen beds (some are Sleep Number Beds, some aren't)
Cabana Suite: 340 square feet; king or queen bed (not Sleep Number beds); living area; pull-out sofa
Handicap accessible rooms available
Features
Pleasant grounds, two heated pools, and a playground
Two heated pools: One on the ground level with a waterfall; and the other for the private use of Cabana Suite guests atop the hotel roof, with views of downtown Phoenix
24-hour fitness center
24-hour business center
24-hour concierge
Well-shaded grounds with sand volleyball court, tennis court, and playground
Wedding area with shaded altar and seating
Gift shop, onsite ATM, and laundry facilities
Free covered parking (a life-saver in the summer)
Safety deposit box (not big enough for a laptop)
5,000 square feet of event space
24-hour front desk staff
Food
A Mexican-style bar and grill, and no room service
Hacienda Bar and Grill serves Mexican-inspired cuisine for breakfast and dinner, but there's no service morning through early afternoon.
No room service, but guests can charge meals to their room
There is little dining available in the immediate area, so if you want to eat outside the hotel, expect to take a cab or the light rail to restaurants in downtown Phoenix.
Bottom Line
This 160-room mid-range hotel is a 10-minute drive from downtown Phoenix and has peaceful, shady grounds with two heated pools, a volleyball court, and a tennis court. But bland rooms are showing wear and tear, and there's not much to do in the immediate area.
Things You Should Know About Phoenix Place Hotel & Suites