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Hotel Riu Palace Mexico 4.0

Playa del Carmen, Riviera Maya, Mexico

Review Summary

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  • Beautiful, well-kept grounds
  • Plenty of on-site activities such as volleyball, kayaking and snorkeling
  • Good variety of dining options
  • Live music, nightly shows, and access to local disco club
  • 2 attractive pools with swim-up bar
  • Small spa and fitness center
  • Wi-Fi available in all rooms


  • Fee for Internet
  • Outdated decor in rooms
  • Small, dark bathrooms
  • Beach is not private; locals will approach
  • Some rooms face another hotel

Bottom Line

THIS HOTEL HAS RENOVATED SINCE OUR VISIT. WE WILL UPDATE OUR PHOTOS AND REVIEW AS SOON AS WE CAN. Hotel Riu Palace Mexico is an all-inclusive, 434-room resort along the beach in Playa del Carmen’s Playacar area. It's part of the Riu resort group, and guests have access to all amenities at the four other Riu hotels in the area. This particular property does a fine job blending traditional Mexican estate architecture and modern-day lavishness. The landscaping is especially impressive, with its lush greenery and lovely glowing fountains. Inside, the grand lobby is made with marble and has high ceilings with lavish chandeliers and ceiling fans. The rooms come with amenities such as a minibar, liquor dispenser, in-room safe, and balcony or terrace. The rooms are comfortable and cozy, but their decor is outdated and could use a makeover. Dining options include Italian, Mexican, fusion and Japanese cuisines, though the quality can be hit or miss. While there are a number of activities offered (table tennis, snorkeling, golf, live music, etc.), there isn’t much of a dynamic nightlife and most of the clientele seems to be older.

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Located along the beautiful, white sandy beaches of Playacar and a short drive to downtown Playa del Carmen

Map of Hotel Riu Palace Mexico

Riu Palace Mexico is located in the exclusive Playacar resort area, overlooking the turquoise waters of the Mexican Caribbean, just 10 minutes from Playa del Carmen. Also within the Playacar resort are sister properties Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and the ClubHotel Riu Tequila hotels. Guests have access to all amenities at all of these hotels too.

Playa del Carmen (named for Our Lady of Mount Carmel, the patron saint of Cancun) is a beautiful, charming resort town and third largest city in Quintana Roo on Mexico's Yucatan Peninsula. About 70 km south of Cancun and 20 km west of Cozumel, it's centrally located in the center of the Mayan Riviera and is quickly becoming one of the most hip vacation spots (though more relaxing and less wild than Cancun). It used to be the home of the ancient Mayans and after that a small fishing village, but now Playa del Carmen -- or "Playa," as the locals call it -- is full of exciting nightclubs, popular restaurants, cute boutiques, and resort hotels that sit lovely white sandy beaches. Because many of the businesses are European-run, the rest of the town retains a hint of European flair. The main tourist thoroughfare of Playa is the cobblestone-lined, pedestrian street Quinta Avenida (Fifth Avenue), but there are plenty of fun outdoor activities for visitors, too, such as snorkeling, scuba diving, kayaking and sailing. The offshore reef is part of the second largest reef system in the world, Mesoamerican Barrier Reef.

  • 50-minute drive to Cancun International Airport
  • 12-minute walk to Xaman Ha Aviary
  • 6-minute drive to Quinta Avenida
  • 9-minute drive to downtown Playa del Carmen
  • 21-minute drive to Xcaret Eco Theme Park
  • 44-minute drive to Xel-Ha Park
  • 55-minute drive to Tulum
  • 1-hour drive to Cancun
  • 75-minute drive to Coba
  • 3-hour drive to Chichen Itza

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Avenida Xaman-Ha, Manzana 3, Lote 4, Condominio Playacar, Playa del Carmen 77710, Mexico

Also Known As

  • Riu Palace Mexico All Inclusive

Room Types

  • Courtyard View Junior Suite
  • Jacuzzi Suite
  • Junior Suite
  • Suite

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