El Dorado Maroma Rating: 4.5 Pearls
Playa del Carmen, Riviera Maya, Mexico

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

  • No kids allowed (a con for some)
  • Overlooks the ocean with an artificial beach
  • A range of room options, with amenities such as swim-up terraces, jacuzzi tubs, and outdoor showers 
  • Multiple pools, some with swim-up bars 
  • Six on-site restaurants with all-inclusive package
  • Small, modern fitness center
  • Spa and salon with beachfront massage services 
  • Dedicated team for wedding planning and ceremony services

Cons

  • Fee for Wi-Fi 
  • Beach is really more like a marina with sand 
  • Restaurants and common spaces feel unoriginal and food is mediocre 
  • Parts of the beach, pools, and even entire restaurants are often closed to accommodate weddings or private parties  

Bottom Line

El Dorado Maroma, is an adults-only all-inclusive about 40 minutes south of Cancun. The resort is smaller and quieter than many nearby all-inclusives, but it’s chock-full of amenities. There are six on-site restaurants, numerous bars, multiple pools, a spa with beachfront massage services, and a modern fitness center. There is a wide range of room options at El Dorado Maroma, including suites with swim-up terraces. However, the beach -- which is little more than a marina with sand -- is disappointing. Food and drinks throughout the hotel are fairly mediocre, but most restaurants feel character-less and slightly unappealing. And despite being an all-inclusive resort, the hotel charges an extra fee for Wi-Fi. 

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Oyster Hotel Review

 Scene

A quiet adults-only property 

El Dorado Maroma is a tranquil, adults-only property where couples come to celebrate weddings, honeymoons, and anniversaries. It’s a “would you like a cold towel?”, “can I interest you in a fresh fruit kebab?” kind of place where rest and relaxation is the name of the game. Maroma guests come for sunset dinners and quiet nights, not beach volleyball tournaments or pool aerobics. Most of the people here spend their days lounging around one of the resort’s pools, since the beach is really just a man made marina with some sand. The mostly white lobby includes a ceiling lined with billowing white fabric and large brown vases that hold brown and white leaves. Framed abstract art hangs on the walls. Outdoors, the grounds are a small tropical paradise complete with coconut trees and vibrant flower bushes. 

 Location

About halfway between Cancun and Playa del Carmen  

About halfway between Cancun and Playa del Carmen, El Dorado Maroma isn’t close to much besides the ocean. Aside from other similar hotels, there’s nothing to really see or do in the immediate area, other than the nearby Dolphin Discovery where visitors can pay to swim with the dolphins. The hotel can easily arrange airport transportation, or excursions to nearby sights like Tulum, which is about an hour-and-a-half drive from the hotel. Cancun International Airport is about 40 minutes away. 

 Rooms

Wide range of room options with nice amenities in all 

For a small hotel, there is a wide array of room options at El Dorado Maroma. From standard rooms to multiple bedroom suites and small apartments with swim-up terraces. No matter the type, rooms are spacious and nicely equipped with amenities such as iHomes, jetted tubs, and fully loaded mini-fridges. Rooms are cream colored with brightly colored feature walls and fun accent pillows. Dark wood furniture fills the space, along with subtly nautical canvas artwork. Bathrooms are huge, with separate showers and tubs, double sinks, and marble finishes. Some suites even have outdoor showers. Rooms also have plenty of storage thanks to large closets and armoires.  The Honeymoon Suite is the most romantic option, with red rose petals sprinkled on the four-poster bed covered in white fabric. 

 Features

Several on-site restaurants, spa, and modern fitness center

El Dorado Maroma has several on-site restaurants, a spa, and a modern fitness center. The only problem...most of the hotel’s common spaces lack character or charm. Save for two newer spots -- Lima Limon and Caribbean Grill -- restaurants look and feel exactly the same -- large empty rooms with a bunch of tables. In fact, the Mexican restaurant, Japanese restaurant, and the wine bar are all housed in one large room, with a few dividing walls separating it into several spaces. The lack of charm makes dining here feel a bit like groundhog day. No matter where you dine, you’re likely to get an “I’ve seen this before” sort of feeling. But it’s not just the restaurants that lack ambience, there’s no wow factor in the lobby or sense of relaxation in the spa, because they look and feel like the Italian restaurant you ate dinner in last night. Looks aside, the restaurants’ food is really nothing to write home about either. Meals are decidedly mediocre, but for a hotel that bills itself as a “gourmet all-inclusive,” the food is rather disappointing. The spa offers an array of treatment options, including beachfront massages. The on-site fitness center is small, but modern, with several machines and free weights. 

There are three main pools at El Dorado Maroma, and most remain pretty quiet throughout the day. Many suites feature swim-up terraces that lead to small canal-like pools that connect to the larger main pools. The beach is more like a marina, and not so great for swimming. The beach and other areas of the resort, including pools and restaurants are often closed or sectioned-off to accommodate weddings and parties taking place at the hotel.     

 Bottom Line

El Dorado Maroma, is an adults-only all-inclusive about 40 minutes south of Cancun. The resort is smaller and quieter than many nearby all-inclusives, but it’s chock-full of amenities. There are six on-site restaurants, numerous bars, multiple pools, a spa with beachfront massage services, and a modern fitness center. There is a wide range of room options at El Dorado Maroma, including suites with swim-up terraces. However, the beach -- which is little more than a marina with sand -- is disappointing. Food and drinks throughout the hotel are fairly mediocre, but most restaurants feel character-less and slightly unappealing. And despite being an all-inclusive resort, the hotel charges an extra fee for Wi-Fi. 

Things You Should Know About El Dorado Maroma

Address

  • Carretera Cancun - Tulum Km. 55.3, Playa del Carmen, Solidaridad 77710

Room Types

  • Beachfront Villa
  • Honeymoon Suite
  • Infinity Pool Jacuzzi Suite
  • Jacuzzi Junior Oceanfront Junior Suite
  • Mi Hotelito Beachfront Suite
  • One Bedroom Suite
  • One Bedroom Suite Oceanfront
  • Swim Up Jacuzzi Suite

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Hotel Features

Number of Rooms: 74
Pool: Yes
Fitness Center: Yes
Spa: Yes
Internet: Yes
Cribs: Yes
Jacuzzi: Yes
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Hotel Information

Location: Playa del Carmen, Riviera Maya
Address: Carretera Cancun - Tulum Km. 55.3, Playa del Carmen, Solidaridad 77710
(See Map)

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