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Hard Rock Hotel Riviera Maya 4.0

Puerto Aventuras, Riviera Maya, Mexico

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This hotel has undergone significant renovations since our visit.
We will update our photos and review as soon as we can.

Review Summary

Photos and Review by


  • Four pools and natural lagoons
  • Rooms have flat-screen TVs, large Jacuzzi tubs, and balconies with hammocks
  • Three lighted tennis courts, an obstacle course, and non-motorized water sports
  • 24-hour room service and 3 restaurants serve meals superior to those at other all-inclusives
  • Daily activities and a teens' lounge and kids' club
  • Free transportation and access to other Palace hotels in the area
  • Free Wi-Fi and free valet parking
  • All rooms come with Chi professional hair dryers and flat irons


  • No beach for snorkeling (the lagoons are good for swimming and kayaking)
  • All-inclusive rate does not include airport transportation
  • Rooms off the main hallways can be loud

Bottom Line

After undergoing significant renovations, the property reopened as the Hard Rock Hotel Riviera Maya. We will update our photos and review as soon as we can. The Aventura Cove Palace is an all-inclusive mega-resort in family-friendly Puerto Aventuras. The hotel -- a step above many all-inclusives, with three good restaurants and four pools -- is kid-friendly, complete with a kids' club, kiddy pool, and teen lounge. (The Spa Palace next door is the adults-only option). The Aventura features tennis courts, a dive tank, free bicycle rentals, and modern rooms with flat-screen TVs, marble bathrooms, and Jacuzzi tubs in the center of most of the rooms (though a separate shower allows for privacy). One downside is that the hotel does not have standard beach access -- lagoons are protected by rock formations from the rough surf -- but access to other Palace resorts beaches, such as the Playacar Palace in Playa Del Carmen, is free.

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In family-friendly Puerto Aventuras

Map of Hard Rock Hotel Riviera Maya

The Aventura Spa Palace is located in Puerto Aventuras, a small resort community in between Playa Del Carmen and Tulum (both are about a 40-minute drive away).

Puerto Aventuras is home to a large marina, a golf course, and white-sand beaches where activities such as snorkeling, scuba diving, sailing, swimming with the dolphins, and fishing are all popular pastimes. Although the hotel is geared toward couples, Puerto Aventuras is known as a family-friendly destination -- a small town with nice shops and restaurants but few lively bars. Those looking for a more wild Cancun experience may consider staying in the Hotel Zone.

  • 1-hour and 14-minute drive to the Cancun International Airport
  • 10-minute drive to the marina, where shops and restaurants are located
  • 35-minute drive to the PA Golf Course
  • 35-minute drive to the Tulum Mayan ruins
  • 40-minute drive to Playa del Carmen, a laid-back and bustling town with great shopping and a well-heeled crowd
  • 1-hour and 26-minute drive to downtown Cancun (Ciudad Cancun)

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Things You Should Know About Hard Rock Hotel Riviera Maya


Km 72, Carretera Cancun-Chetumal, Solidaridad, Puerto Aventuras, Riviera Maya 77710, Mexico


(984) 875-1130

Also Known As

  • Aventura Cove Palace

Room Types

  • Family Deluxe
  • Garden View Deluxe
  • Ocean View Deluxe
  • Resort View Deluxe
  • Two Bedroom Presidential Suite

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