The Royal Suites Yucatan by Palladium Rating: 4.0 Pearls
Puerto Aventuras, Riviera Maya, Mexico

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

  • All-inclusive, adults-only resort with beach access
  • Sleek, spacious suites feature flat-screen TVs and modern bathrooms
  • Outdoor pool with a large deck and poolside bar
  • Full-service spa with numerous whirlpools and specialty treatment rooms
  • Gourmet guest-only restaurant, and eight a la carte theme restaurants serving various cuisines
  • Extensive and varied evening entertainment
  • Non-motorized water sports, and use of tennis courts and fitness center included in the price
  • Free shuttle service throughout property
  • Free Wi-Fi

Cons

  • Resort known to overbook
  • Designated private beach about a mile away
  • Some complaints of butler and cleanup service being spotty

Bottom Line

Royal Suites Yucatan is a medium-size resort within a much larger complex, the Royal Suites Palladium; guests can choose to frequent the neighboring affiliated properties and use their services, including their bars and restaurants. Some have remarked that the overall atmosphere of this particular property is on the quiet side, but it is still known to overbook. The Royal Suites Palladium is popular with older couples and adults, and the Royal Suites Yucatan was designed specifically for adults. The rooms receive favorable reviews for cleaniness and comfort, but a number of reviewers have noted that room cleaning during a stay can be spotty. Perks include a lovely outdoor pool and a large, modern spa.

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Oyster Hotel Review

 Scene

Smaller resort within a much larger complex

Four additional affiliated resorts are part of this large complex; the Royal Suites Palladium has 130 suites, and is designated as an adults-only hotel. Older couples are frequent travelers here, as are groups of adult family members. The lobby area is pretty and airy, with a palapa-like ceiling and large windows; this combination of interior and exterior is thematic throughout the property, including in the spa area and in the fitness center, which has floor-to-ceiling windows. The resort itself stretches over extensive grounds. Many guests have noted that wildlife can be seen from the walkways between buildings. The theater is the venue for regular evening entertainment.

 Location

A 30-minute drive from Playa del Carmen, and one hour from Cancun International Airport

There is an airport shuttle from the Cancun International Airport, and the hotel can also arrange for private transportation for a fee if arranged in advance. The property is located 30 minutes south of Playa del Carmen along the coast, and is slightly set back from the water.

 Rooms

Spacious, updated rooms with some quirks

Suites are spacious and pleasant. Some are outfitted in jewel tones and have framed locally-themed posters. Some suites have hot tubs on the balconies, which can be filled by the staff upon request. The bathroom setup may not be ideal for non-couples: Showers and toilets are self-contained, and neither area includes enough room to change. Large suites have palapa-like roofs and wood-paneled decks. All rooms have memory-foam mattresses, air-conditioning, ceiling fans, and plasma TVs, and include bathrobes and slippers.

 Features

Access to a wide variety of bars, dining options, and pools

The Royal Suites Yucatan offers a good selection of restaurants and bars; reservations are necessary for the a la carte restaurants, and these venues have a dress code, although it is not always enforced. Access to all amenities at neighboring resorts is part of the all-inclusive package here. All guests are assigned a butler, whose purpose it is to help them navigate the options of the hotel complex; many guests have noted that this service can be spotty. There is a decent size fitness center, with a handful of treadmills, stationary bikes, and weight machines, as well as free weights. The spa offers a variety of services. Beaches are on the rockier side, though free of the seaweed that some complain clogs sandier stretches of the coast. The Royal Suites Yucatan maintains a private beach about a mile from the resort, which is an area set under trees near the sea.

 Bottom Line

Royal Suites Yucatan is a medium-size resort within a much larger complex, the Royal Suites Palladium; guests can choose to frequent the neighboring affiliated properties and use their services, including their bars and restaurants. Some have remarked that the overall atmosphere of this particular property is on the quiet side, but it is still known to overbook. The Royal Suites Palladium is popular with older couples and adults, and the Royal Suites Yucatan was designed specifically for adults. The rooms receive favorable reviews for cleaniness and comfort, but a number of reviewers have noted that room cleaning during a stay can be spotty. Perks include a lovely outdoor pool and a large, modern spa.

Things You Should Know About The Royal Suites Yucatan by Palladium

Address

  • Carretera Chetumal-Puerto Juarez Km, 256-100, Puerto Aventuras, Quintana Roo 77710, Mexico

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Hotel Features

Pool: Yes
Fitness Center: Yes
Spa: Yes
Internet: Yes
Jacuzzi: Yes
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Hotel Information

Location: Puerto Aventuras, Riviera Maya
Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Puerto Aventuras, Quintana Roo 77710, Mexico
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