The 520-room W Chicago - Lakeshore delivers the chic decor you'd expect from a W, and the impressive features: a spacious gym, a stylish indoor pool, a Bliss spa, and absolutely stunning views of Lake Michigan and Navy Pier (check out the terrace!). The "Living Room," or the lobby area, is bright and comfortable, and has a bar/lounge area. But in some areas the trendy decor feels like a veneer that doesn't quite cover up the worn-in furnishings, such as the ripped chairs and nicked furniture. And many rooms feel cramped and dark. That might change in 2013 as renovations to all guestrooms and most public spaces are slated to be completed by then.