Hilton Washington Embassy Row — Hotel Review Rating: 3.0 Pearls

Oyster Review Summary

Oyster Hotel Photos

One Queen Bed City View Room (81)

The Hotel (71)

Amenities (42)

Restaurants and Bars (19)

Two Double Beds Room (4)

One King Bed City View Room (4)

Oyster Hotel Review

Reviewer: Patrick S.
Updated: June 24, 2010

 Scene

The lobby

On the same quiet treelined block as the Portuguese and Indonesian embassies, the Hilton Embassy Row takes its cue from the international clients it serves. At least 25 languages are spoken at the hotel, and employees come from all over: a bellhop from Cambodia, the director of operations from the former Yugoslavia, a manger from Vietnam, a lobby attendant from Chile. It's a business hotel with strong ties to the international affairs community, so it has a classy, dignified atmosphere that's not always found at a chain hotel. The service is formal but not stuffy, and always efficient. But the time I realized I'd been given the wrong key, Theap (the Cambodian bellhop) was walking my way with a replacement. At breakfast, the waiter asked if the bagel was to my liking. It wasn't, so he made it toastier. (Yes, I'm picky, but he asked.)

My 8th-floor room had lovely views of Massachusetts Avenue. It's worth paying an extra $30 for a room with a view on floors 6 to 8 because the expansive vista makes the tiny rooms feel bigger. (Or save by asking for a Massachusetts Avenue room on the 5th floor.) And tiny they are: the Queen Bed City View Rooms are 191 square feet, the king version is 275 square feet, and the largest offering, the Double Bed Rooms, are 278 square feet. It's especially rough going in the bathroom where the toilet, sink, and shower all rub against one another. It would be a challenge for a couple to simultaneously maneuver around in there.

The hotel hasn't had a major renovation since 2005, and it shows. In my room, the walls had stains, the furniture was banged up, the leather desk chair was fraying, the outlets were corroded, and the cheap towel rod fell apart a couple of times. (The hotel's plans for 2010 renovations have been currently put on hold.) The amenities aren't spectacular either. The fitness center -- open 6 a.m. to midnight -- feels 15 years behind the cardio times. The average-size pool was closed for the season on my fall visit. It looks run-of-the-mill and is open to the public (for $15 a day), but it does have two decks with tables, chairs and loungers and poolside food and drink service.

Nearby, you can find more exciting boutique hotels like the Palomar and fancier upscale options like the Hotel Dupont and the Fairfax. And although the Hilton has a pool, kids' menu at the restaurant, and free coloring books and teddy bears, the Hilton Embassy Row doesn't feel like a family hotel, unless the little ones tend to wear three-piece suits. Just four blocks away, the Embassy Suites Washington DC has much larger rooms.

The Hilton Embassy Row is still worth considering for its lovely location and interesting mix of guests and staff. By the end of my night there, a small global community had gathered in the lobby bar to watch the World Series. During the later innings, it was filled with guys from a half-dozen states and a handful of countries, loosening up their ties, throwing back beers, and hooting and hollering, because no matter where people are from, everyone has an opinion about them Yankees.

 Location

View on a Larger Map

The Dupont Circle neighborhood is a mix of brownstone-lined residential streets, art galleries, small shops, and restaurants and bars to fit every price range. It's convenient to the downtown tourist sites, but also a more down-to-earth neighborhood. It's also the historic center of the gay community in D.C. and home to Embassy Row.

• Major downtown tourist sites, including the White House, the Mall, the Smithsonian, and U.S. Capitol, are 1.5 to 2.5 miles away, or a 10- to 15-minute drive.
• Closest Metro stop, Dupont Circle, is a block away. The Red Line provides easy access to Union Station, Capitol Hill, Adams Morgan, and the zoo.
• Two stops from Metro Center for transfer to Orange and Blue Lines, which go to the Smithsonian, the Air and Space Musuem, the Mall, the White House, and virtually every sight downtown.
• Modern art museum the Phillips Collection, home to amazing assortment of impressionist works, is nearby.
• Two great long-standing bookstores: Kramerbooks & Afterwords Café and Lambda Rising
• 2.5 miles to Union Station, $10 to $15, 15-minute cab ride
• Six miles to Reagan National Airport, $20, 20 to 30-minute minute cab ride; 30-minute metro trip from Dupont Circle
• 27 miles to Dulles Airport, $50-plus, 45- to 60-minute cab ride

 Bottom Line

Situated in the heart of Embassy Row, the 231-room Hilton has an international vibe to match its clientele. The rooms are small and in need of a face-lift. The fitness center is behind the times. But with service worthy of diplomats and other government muckety-mucks, it has an air of class not always found at major chain hotels.

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Oyster visited and reviewed the hotel and took 100's of photos to help you make your decision. What you see here is what you will get.