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Hyatt Regency Buffalo 3.5

Buffalo, New York

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Review Summary

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Pros

  • Comfortable hotel with solid amenities near the convention center
  • Within walking distance of restaurants and shopping  
  • Full-service restaurant and bar, plus an on-site Starbucks 
  • Spacious guest rooms, many with sweeping views of the city
  • 24-hour fitness center with an excellent selection of equipment
  • Spa Alexis offers various salon, skin, and body treatments
  • Heated indoor saltwater pool with skyline views from the rooftop  
  • 24-hour business center and 23,000 square feet of event space
  • Concierge and room service 
  • Free Wi-Fi throughout
  • On-site valet parking and free downtown shuttle 
  • Pets are welcome with a surcharge (a con for some)

Cons

  • Some dated decor throughout 
  • Breakfast is not free
  • Standard rooms don’t have microwaves or safes
  • The indoor pool is small and there’s no whirlpool

Bottom Line

The three-and-a-half-pearl Hyatt Regency Buffalo has a downtown location that's ideal for travelers attending events at the Buffalo Niagara Convention Center. The property has a massive atrium lobby, and an impressive lineup of amenities such as an on-site restaurant, bar, and Starbucks, plus a full-service spa, large fitness center, and rooftop pool. It also has 23,000 square feet of meeting space. The hotel has a slightly dated look, including the decor in its 396 guest rooms. Still, they're comfortable and spacious, with flat-screen TVs, mini-fridges, coffeemakers, and free Wi-Fi, but microwaves aren't standard. Travelers looking for a stay with more modern rooms can check out Hotel @ The Lafayette

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Scene

Soaring lobby atrium welcomes a mix of business and leisure travelers

This 16-story hotel, situated in the 1923 Genesee Building, sits under a soaring glass atrium, with ample business-oriented features like extensive event space

This 16-story hotel bustles with trade show activity year-round. It’s a classic -- some would say dated -- 1980s Hyatt Regency, with a soaring glass atrium spanning the spacious lobby. It's the main gathering point for guests, and there's a section that occupies the 1923 Genesee Building, which was preserved when it was converted to a hotel. Atrium Bar and Bistro is decorated in bright colors and has plenty of seating, and despite the steady flow of guests, the hotel remains relatively peaceful. Business travelers comprise the majority of guests, with some families and couples, particularly in summer, who are visiting Niagara Falls

Location

In downtown Buffalo, close to the convention center

Map of Hyatt Regency Buffalo

The Hyatt Regency is located downtown, about a four-minute walk from the Buffalo Niagara Convention Center. Numerous restaurants and shops are a short walk away, and the hotel’s free downtown shuttle makes visiting the city hassle-free. The city’s free tram service also stops outside the hotel. Main Place Mall is an eight-minute walk, and it's 12 minutes on foot to Coca-Cola Field, where the Buffalo Bisons plays baseball. It takes about 10 minutes via public transit to reach Harbor Center and KeyBank Center. New Era Field, where the Buffalo Bills play football, is a 24-minute drive, and it's 20 minute by car to Buffalo Niagara International Airport. Niagara Falls is approximately a 30-minute drive.

Rooms

Comfortable but a bit tired, with flat-screen TVs, coffeemakers, and mini-fridges

The Executive King Room incorporates decor that is pleasant (but slightly dated), with plant-patterned wallpaper, neutral colors, and contemporary furniture and lighting fixtures

Guest rooms are spacious and comfortable, with pleasant decor that has a slightly dated look. Walls are accented with plant-patterned wallpaper in cool shades of brown, blue, and gray, and similar hues appear in carpeting. There are some more contemporary elements, including armchairs and lighting fixtures, and units are bright, with floor-to-ceiling windows. Standard rooms (Kings, Queens, or Double-Doubles) are a roomy 351 square feet, and they come with seating areas and corner desks with office chairs. Larger Deluxe rooms and Suites (including some with two bedrooms) also are available. Bathrooms are comfortably sized, with black granite vanities, magnifying mirrors, and shower/tub combos framed by handsome tan tiling. Many of units feature sweeping views of the city skyline, and Lake Erie can be seen from some rooms on higher floors. Standard amenities include flat-screen TVs, coffeemakers, mini-fridges, and free Wi-Fi, but microwaves and safes don't come standard.

Features

On-site restaurant, bar, and Starbucks, plus ample event space, spa, gym, and pool

The indoor saltwater pool, hosted in a rooftop atrium, provides views of the city

This full-service hotel does a solid job of catering to its business traveler clientele. There are plenty of dining and drinking options, including the Atrium Bar and Bistro, which serves American classics for breakfast (fee), lunch, and dinner. There's also Starbucks on-site, which stays open until early evening. At the time of our 2016 visit, the hotel’s long-time upscale steakhouse, E.B. Green’s, was being replaced by a Morton’s Steakhouse that was not yet open. 

For wellness, the 24-hour fitness center is large and equipped like a commercial gym, with an excellent selection of modern cardio and strength-training equipment. There's an indoor saltwater pool housed in an atrium on the hotel's rooftop, and it offers views of the city, but it's on the small side and there's no whirlpool. Spa Alexis, located just of the lobby, is a full-service day spa that offers a diverse menu of salon, skin, and body treatments. 

There's a 10,125-square-foot Grand Ballroom that's part of the hotel's 23,000 square feet of event space, with 21 separate rooms available. The 24-hour business center has multiple computers and printers, and Wi-Fi is free and accessible throughout the hotel. Daily newspapers are free, and there’s a gift shop with sundries, snacks, and souvenirs. The hotel offers free shuttle service downtown, and valet parking is available on-site for an extra charge. Pets are welcome with a surcharge. 

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Address

2 Fountain Plz, Buffalo, New York 14202-2290, United States

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