• Budget-friendly downtown hotel near the main bus station
  • Walking distance to shops, restaurants, and bars nearby
  • Spacious rooms have air-conditioning and flat-screen TVs
  • Suites have sitting areas, and some add whirlpool tubs
  • Courtyard with small outdoor pool and tiny kiddy section
  • Two on-site restaurants, plus bar with music on weekends
  • Rooftop terrace with hammocks and children's play equipment
  • Free Wi-Fi throughout
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  • Dated decor, with evident wear and tear
  • At least a 10-minute drive to area beaches
  • Wi-Fi signal is touch and go
  • Pool is tiny
  • No gym
  • No parking lot
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Bottom Line

The 45-room Hotel Plaza Kokai is a mid-range property with a convenient downtown location, though not within walking distance of the beach. The main ADO bus station is about a five-minute walk from the hotel, and several restaurants and bars are within easy walking distance. This is one of Cancun's older properties, and while its decor shows its age, it's generally well-maintained. Features include a small outdoor pool with a tiny shallow section for kids, a rooftop deck, a restaurant, and a popular bar for jazz and karaoke. Spacious rooms have flat-screen TVs and air-conditioning, but they're in need of an update. The nearby Oasis Smart Hotel offers modern rooms, a large pool, and trendy environment for only slightly higher rates.

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  • Internet
  • Pool

Oyster Hotel Review

Hotel Plaza Kokai


Older downtown hotel with a distinctly local ambience

One of Cancun's older hotels, the four-story Hotel Plaza Kokai offers budget-friendly rates, but with facilities and rooms that reflect its low price. Its small wood-paneled lobby has an eclectic mix of furnishings that include wicker seating, huge pieces of artwork depicting forest scenes, and a model ship. Outdoors, a small courtyard has a small pool and white metal chairs, but half of it is shaded by the building. There's also a rooftop terrace with hammocks, loungers, and food service, but guests primarily spend their time outside the property. The hotel is a popular gathering spot at night for locals, who flock to its bar for live jazz and karaoke on the weekends.

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Near main bus station downtown, within walking distance of restaurants and bars

Hotel Plaza Kokai is located in downtown Cancun, near a plethora of restaurants, bars, and shopping marts. It's a five-minute walk to the main bus station, which has buses to the airport, the Riviera Maya, and cities throughout the Yucatan peninsula. It's at least a 10-minute drive to the beach, while the best beaches and nightclubs in the Hotel Zone are closer to 20 minutes away. Avenida Tulum, one of the city's main streets, is about an eight-minute walk away, and city buses pass right in front of the hotel. Cancun International Airport is about 30-minute bus or drive.

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Spacious but dated rooms, some with wear and tear

The Hotel Plaza Kokai's 45 rooms are spacious, but they have dated decor, and some of the furniture shows wear and tear. Their design is the same across the board, consisting of lattice-wood furniture, beige tiles, and maroon bedding that matches the hotel's facade. Local-inspired artwork provides a charming touch to otherwise modest spaces. All have two-person dining tables, while Junior Suites add sitting areas by the beds and sometimes whirlpool tubs. 

Standard amenities include tiny flat-screen TVs with limited English-language channels, air-conditioning (operated by magnetic key card), electronic safes, and free but spotty Wi-Fi. Travertine-tile bathrooms have showers with plastic curtains, full-length mirrors on the doors, hairdryers, bottled water, and basic toiletries.

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Two on-site restaurants, a bar with lively music on weekends, and small pool

The hotel has two on-site two restaurants, one on each side of the lobby. The hotel's main restaurant serves an extensive menu, while a smaller restaurant serves breakfast and doubles as a banquet room for events. An area for dominoes adjoins the breakfast room, and it's a popular spot for older local residents, who also gather there to watch sports. An on-site bar with live music is popular on weekends, but can be loud.

A small pool with an adjacent tiny shallow section for kids is located in the courtyard, but there are only a couple of loungers and it rarely gets used. A rooftop solarium with loungers, a couple of hammocks, and a couple pieces of play equipment for kids is on-site, plus food and beverage service is available there. Other amenities include luggage storage after check-out, a vending machine, and a public computer with internet access but no printer. Free Wi-Fi is available throughout, but the signal can be weak and slow. 

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Best Rates


  • Air Conditioner

  • Business Center

  • Cabanas

  • Cable

  • Concierge

  • Dry Cleaning

  • Internet

  • Kids Allowed

  • Laundry

  • Meeting / Conference Rooms

  • Pool

  • Rental Car Service Desk Onsite

  • Room Service

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.