- Fee to access spa
- Guests must take two elevators to reach their rooms
First-rate service and an abundance of thoughtful details make this non-smoking, non-gaming property one of the best of the best
Located in the massive, eco-consciously designed City Center hotel and shopping complex, the 47-story Mandarin Oriental represents a new brand of Las Vegas luxury: sumptuous accommodations minus the ornate glitz that characterizes so many Strip hotels. Sure, you're sacrificing the casino, dozens of restaurants, multiple pools, and high-end shopping you'll find on-site at luxury competitors, but that's sort of the point: The Mandarin is the rare Vegas property that lets guests leave the razzle-dazzle of the Strip behind.
For the many conventioneers and business travelers who come to Vegas every year, the Mandarin is a revelation. Even its meeting space is calm and understated compared to the massive convention halls found elsewhere in Vegas. For leisure travelers, the hotel represents the best of both worlds: A serene, luxurious hotel experience, with all the noisy casinos, restaurants, and shops you could want just steps away in the City Center complex.
The hotel's elevator system is the one area that draws consistent complaints. The guest elevator bank is located off of the 23rd-floor sky lobby, so guests must take two elevators to reach their rooms (one up to the lobby, and then a different one back down again.) But the configuration does keep guests more secure, and the sky lobby is stunning, with stunning views, so it's almost worth the hassle.
In the massive City Center complex, on the southern end of the Las Vegas Strip.
The Mandarin Oriental is the smallest and most luxurious of the three hotels in the City Center complex, a massive hotel and shopping center on the southern end of the Las Vegas Strip. The Strip, a densely packed three-and-a-half mile long stretch of hotel-casinos on Las Vegas Boulevard, is the city's main artery and tourist center.
It's the details that make these big, beautiful rooms truly luxurious
The Mandarin's rooms start at a spacious 500 square feet, but it's not their size that sets them apart -- the less expensive rooms at the neighboring Aria are just as big. Rather, it's the details that put the Mandarin's rooms in a class above: bath salts by the deep, freestanding tub; wine and champagne glasses in the cupboard; a ceramic hair straightener in the bathroom; a "technology kit" at the desk; a reading light on the bed -- the list goes on. The same attention to detail went into the lovely Asian-inspired decor, which is unique to the hotel (no two Mandarin Orientals look alike). The modern aesthetic common in many new hotels can start to feel generic, but the Mandarin's brand of luxury is distinct, from the stunning light-and-dark-marble bathroom down to the mother-of-pearl headboard. The result? A zen-like haven to rival any of Las Vegas' luxury properties.
All rooms include:
A non-gaming property that delivers quality rather than quantity
The Mandarin doesn't have the slew of shops, restaurants, and pools you'll find at luxury competitors like the Bellagio and Wynn. But what the Mandarin does, it does very well. Plus, the Mandarin's deliberately scaled-back approach allows guests to enjoy its features in relative peace and quiet. You'll sacrifice the variety of options you'll find elsewhere, but you'll still have everything you want -- unless what you want is a casino.
The Mandarin's 27,000-square-foot spa is first-rate, with 16 treatment rooms, relaxation lounges and an infinity pool with views of the Strip, steam rooms, a hammam, a hair salon, and a separate Chinese Foot Spa for pedicures. The pool area is lovely and low-key, with two narrow lap pools, two Jacuzzis, a plunge pool, poolside food and drink service, private cabanas, and a quiet area for guests over 21. A spacious, hardwood-floored fitness center features Technogym equipment, including eight treadmills, three ellipticals, and three stand-alone multi-gyms, and a yoga and Pilates studio hosts both group and private classes.
For business travelers, there is an office area with Macs, PCs, copy machine, and a paper shredder, as well as three meeting rooms, the 7,650-square-foot Oriental Ballroom, and a 3,000-square-foot outdoor event area.
In a city where most big-name luxury hotels have thousands of rooms, the 392-room Mandarin Oriental offers a rare level of service. Guests get a more personalized, intimate experience than they would almost anywhere else -- one that includes 24-hour room service, evening turndown service, morning newspaper delivery, shoe shines, and same-day laundry service. Rooms have a special "valet box," where staff members can deliver items without disturbing guests. A concierge is available during day-time hours, but the front desk staff can answer questions 24 hours a day, and a first-come first-serve Mercedes-Benz car service is available within a two-mile radius.
For well-heeled families who want to shield their children from Vegas' casinos, scantily-clad cocktail waitresses, and drunken revelers, the Mandarin is a reasonable choice. This grown-up, serene property isn't the kind of place where kids can run wild, but it does provide a number of kid-friendly amenities, such as welcome gifts and child-size bathrobes for kids upon check-in and cribs, bath toys, strollers, playpens, kids' DVDs, and Sony PlayStation 3 consoles with games all available upon request. Babysitting services can be arranged with 24 hour's notice. The hotel offers children's menus at its restaurants, as well as for its in-room dining. The Tea Lounge offers a daily Children's Afternoon Tea, with sandwiches and pastries.
A top restaurant from a Michelin-starred chef and a Pan-Asian bistro
Twist by Pierre Gagnaire is three-star Michelin chef Pierre Gagnaire's U.S. debut, and one of Las Vegas' best restaurants (which is saying something). The less expensive of the Mandarin's two fine-dining restaurants, Mozen Bistro serves excellent Pan-Asian cuisine for breakfast, lunch, brunch, and dinner. Mandarin Bar is a classy lounge with great views of the Strip, upscale bar bites, wine, cocktails, and bottle service. Excellent cocktails and tasty (if pricey) sandwiches can be enjoyed in the Pool Cafe, a casual outdoor eatery, or delivered on a tray right to your pool lounger. The Tea Lounge provides classic English afternoon tea service with a selection of loose-leaf teas, pastries, scones, jams, and finger sandwiches; there is a kid-friendly tea hour.
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