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New Orleans JW Marriott New Orleans

JW Marriott New Orleans

Central Business District, United States

Upper-middle-range | Business
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Overview

Pros
  • Convenient downtown location near the French Quarter and Convention Center

  • Elegant rooms with flat-screen TVs and iPod docking stations

  • Plush Marriott bedding with high-quality furnishings

  • Heated rooftop pool with sun loungers and a handicapped-accessible lift

  • On-site restaurant with upscale Southern cuisine and library-chic Lobby Lounge serves cocktails

  • Spacious 24-hour fitness center with circuit training

  • Coin-operated laundry on the premises with multiple washers/dryers

  • 18 meeting rooms (19,000 square feet of event space)

  • 100% smoke free hotel (con for some)

  • Free lobby Wi-Fi

Cons
  • Very noisy (internal and external)

  • Fee for in-room Wi-Fi (free in lobby)

  • No free breakfast

  • Valet parking only (and a little pricier than other hotels)

Bottom Line

This 487-room upper-middle-range hotel in downtown New Orleans is in a terrific location, offers quality amenities, and has an all-star staff -- but it still doesn't quite live up to its four star status. That being said, it's still a very nice hotel, most suited to business or adult travelers (the vibe is more elegant, less family-oriented). Situated on Canal Street, it's a quick walk to Bourbon Street in one direction, Harrah's Casino in another, and the Convention Center for those in town on business. The rooms are attractive and clean, but quite simple for the price -- though they do include amenities like mini-fridges and flat-screen TVs. In-room Wi-Fi isn't gratis, nor is parking or breakfast, but the heated saltwater pool and 24-hour fitness center are nice perks on this property. The nearby Hyatt French Quarter feels more posh in this price bracket.

Map

United States
Amenities
  • Beauty / Hair Salon
  • Business Center
  • Cabanas
  • Concierge
  • Dry Cleaning
  • Fitness Center
  • Internet
  • Laundry
  • Meeting / Conference Rooms
  • Pool
  • Poolside Drink Service
  • Rental Car Service Desk Onsite
  • Room Service
  • Swim-Up Bar

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

A busy mix of business and pleasure under one roof

This hotel is definitely geared to a more adult, upscale clientele. Interesting wall-size murals of jazz musicians pepper the lobby, which has a grand NOLA flair with large marble columns and floors, high ceilings, and a sweeping staircase. The Lobby Lounge -- one of the most popular hangouts at the hotel, and one of the only areas with free Wi-Fi -- resembles a library or study with its dark-paneled wood bookcases, intimate banquettes, and richly colored carpets. Open for coffee in the morning and cocktails/noshes later, the lounge is always busy with a mix of tourists and business travelers taking a break.

Location

Ideally situated downtown near the French Quarter and Business District

Located across the street from the edge of the French Quarter, and on the cusp of the Business District of downtown New Orleans, this hotel is convenient for both tourists and business travelers. The main entrance of the hotel is down a narrow one-way street, but there's a lovely circular-drive for guests. The back of the hotel opens onto Canal Street, putting all the shops and activity at guests' doorstep (along with a few homeless people). An easy walk to Harrah's Casino, Bourbon Street, and the Convention Center, this hotel is a good starting point for anywhere travelers want to go in downtown NOLA.

Rooms

Fresh and upscale, but not as plush for the price

Clean and comfortable, these modern rooms are nice, but a little minimalistic for the upscale rate. Rooms are decorated in neutral cream and have high-quality furnishings, including cushy Marriott signature bedding with leather headboards, and plush chairs. The amenities needed for a comfortable stay are present, such as a flat-screen TV, iPod docking station, mini-fridge, and coffeemaker -- but in-room Wi-Fi comes with a hefty daily fee. Bathrooms are lined with travertine tile in a pretty beige color, and have shower/tub combos (though the tubs are tiny) along with nice aromatherapy toiletries and robes. Unfortunately the in-room noise is significant in this hotel -- neighboring rooms' conversations can be heard through the walls, and external traffic noise reaches 30 floors up. Guests should request a corner room on a higher floor for the quietest and largest room experience.

Features

Saltwater pool, 18 event spaces, and refined Southern cuisine

The "rooftop" pool is actually on the 8th floor (in a 30-story hotel) but is heated and uses eco-friendly saltwater instead of chlorine. The pool is a nice size, offers great city views, has plenty of sun loungers, and is handicapped-friendly. The 24-hour fitness center is located just off the pool entrance, and is well-stocked for a hotel gym, including an entire weight-training circuit. This hotel is also good for private events, owing to the 18 separate meeting rooms and event spaces -- suited for work or pleasure. Unfortunately, two Mac Powerbook computers are all that comprise the "business center" and they're located in the lobby, so not ideal for work. Coin-operated laundry machines are available. There is no free breakfast, but the Canal Street Grill is open daily for breakfast, lunch, and dinner, serving upscale Southern cuisine along with classic fish and meat dishes.