Pros

  • Quiet and central off-strip (if unremarkable) 10th Avenue location
  • Spacious and stylish rooms with slight east Asian vibe, mini-fridge, and outdoor space
  • Tropical garden with small pool, spa treatment tent, and restaurant
  • Health-conscious breakfast buffet; also serves on-menu items, lunch, and room service
  • Large open-plan lobby with flat-screen TV, computer terminals, and sofa lounge
  • 24-hour reception and coffee and tea service
  • Push bike rental, concierge, and lending library organized by language
  • Discounts and deals at local beach clubs
  • Free welcome drink/cool towel
  • Free Wi-Fi
  • Super pet-friendly with a doggie daycare and amenities (for a fee)
See More Pros

Cons

  • Not directly on the beach
  • Immediate surroundings are a bit dead (pro for some)
  • Some rooms have visible wear and/or tear
  • Fees for pets
See More Cons

Bottom Line

This 34-room upper-middle-range boutique is located off a busy but quiet corner in central Playa del Carmen. Hacienda Paradise by Xperience Hotels has a 24-hour reception that welcomes guests with a free drink and cool towel, large lobby area with computer terminals, bike rentals, and 24-hour free coffee, tea, and water. There's also a central tropical garden area with spa tent, small pool, and health-conscious restaurant, Palapa. Rooms are spacious and feel a bit luxe with marble floors, dark wood furniture, bathrobes, and a full range of toiletries, though there may be wear and tear. Hacienda is the more polished sister of the areas other Xperience Hotels. 

See More Bottom Line

Amenities

  • Internet
  • Pets Allowed
  • Pool

Oyster Hotel Review

Hacienda Paradise Boutique Hotel by Xperience Hotels

Scene

Near 4-pearl boutique with nice style and vibe

The most refined of its Playa del Carmen sister properties, the Hacienda Paradise by Xperience Hotels is a borderline upscale boutique with only a few minor dings and (missing) features holding it back. From the street, this corner-laid hotel looks much larger than its 34 rooms may have one think. The hotel is a big, white block of building that reflects a contemporary and subdued Colonial style, with a big entrance that involves a large, stone tiled pillar waterfall, big glass doors, and richly green plants. Inside, the lobby feels upscale, open, and slightly luxe: spotless white marble floors glint in the sun; decor consists of upscale, dark brown wicker furniture, rustic stone-brick walls, reed dividers, and dark wood desks. A thick tropical garden is at the hotel's center, containing a small pool and modest restaurant, Palapa. Overall, there's a lot of white, dark brown wood, black wrought-iron, plants, chic decor accents, and gleaming tile floors. 

The vibe is chill and pleasantly respectable; you're unlikely to find people walking around the lobby in their bathing suits or without shirts. Best suited for couples or solo travelers who want privacy, there isn't much guest interaction.  

See More Scene

Location

Quiet location on block from the La Quinta Avenida strip

Located off 10th Avenue and 22nd Street, just two blocks north of Constituyentes Avenue, Hacienda Paradise has a slightly unique central Playa position. It's only a block from the bars, restaurants, and nightlife of the La Quinta Avenida strip, but it's also kind of in no man's land by typical Playa standards. It (usually) gives guests some hard-to-find peace and quiet, yet it is still just a quick five-minute trot to some of the most well-trodden areas. The city’s ADO bus station is about a 10-minute walk south, while walk 10-minutes north and you’ll reach the end of the strip. Cancun Airport is around 45 minutes north on the main highway, while Akumal’s famous snorkeling and Tulum’s beachside ruins are 30 and 50 minutes south, respectively.  

See More Location

Rooms

Spacious rooms with upscale (if possibly worn) decor and balconies

With such a large building for just 34 rooms, Hacienda's spacious rooms (more so in the Luxury and Suite categories) shouldn't be much of a surprise. All rooms have an upscale style with a mixture of Indonesian and African decor consisting of marble floors, black varnished wood, and plush bedding. Most have a private balcony or terrace that faces the pool and garden area. Standard Rooms are the smallest, at nearly half the size of the Luxury Rooms, and have either a king- or queen-size bed, max-out at double capacity, and lack the balcony or terrace space. Occupying most of the hotel are the Luxury Rooms which have either two queens or one king-size bed, dual jetted showers, and balconies or patio. Upgrades to the hotel's only Master Suite will double the space, giving guests a separate room with flat-screen TV, living room, with king-size sofa bed, and standing dry bar area. The bedroom has a comfy king bed, flat-screen TV with cable and DVD player, wall closet with vanity, and luxe all-marble bathroom. The bathroom has a vanity, bidet, rainfall shower, and separate alcove with a whirlpool tub. This room has a large balcony overlooking the pool and tropical gardens that is accessible from both the bedroom and the living area. 

All rooms come with free Wi-Fi, mini-fridge or minibar, organic Mayan toiletries, makeup mirrors, comfortable mattresses, VoIP phone calls (fee), and free bottled water. 

See More Rooms

Features

Convenient features, plus pool, massages, and restaurant

Hacienda Paradise has a few great features up its boutique'd sleeves. Outside of the hotel's leafy tropical gardens, small pool (with only a handful of loungers), and health-conscious continental breakfast buffet, most of the hotel's features can be found in the lobby. First off, there is 24-hour reception and a welcome drink and cool towel waiting for guests upon arrival, while the lobby corners are filled with a concierge desk, language sorted lending library, and two-computer business center. Wi-Fi is free throughout the property. There's also a lounge area with a flat-screen TV and 24-hour free tea, coffee, and bottled water. Push bikes are available for rent. The hotel's restaurant is a modest palapa next to the pool, and in addition to the breakfast buffet (which may or may not be included in the room price depending on packages), serves hot breakfast items, lunch/dinner items, and room service -- though it closes in the early evening. Also off the pool, guests will find a small spa treatment tent, surrounded by tropical garden plants, with bookings on request. Though the hotel isn't directly on the beach, guests get discounts to nearby beach clubs complete with chairs, a restaurant, and water toys. 

See More Features

Pets

One of Playa's most pet-friendly properties, especially for dogs

Hacienda Paradise not only allows pets, but they take it a few steps further by providing specialized pet amenity kits for four-legged friends. Though most of the amenities heavily favor dogs, the kits include pet beds, food and water bowls, treats, toys, leashes, and waste removal items. They've even got a "free-roaming" doggy day care service where your dog can play with other dogs in an cage-free environment. Pets staying overnight in the hotel are required to sleep on pet bedding and cannot be bathed in the room showers. All pet services and features are at an additional cost. 

See More Pets

Oyster Hotel Review

Hacienda Paradise Boutique Hotel by Xperience Hotels

Scene

Near 4-pearl boutique with nice style and vibe

The most refined of its Playa del Carmen sister properties, the Hacienda Paradise by Xperience Hotels is a borderline upscale boutique with only a few minor dings and (missing) features holding it back. From the street, this corner-laid hotel looks much larger than its 34 rooms may have one think. The hotel is a big, white block of building that reflects a contemporary and subdued Colonial style, with a big entrance that involves a large, stone tiled pillar waterfall, big glass doors, and richly green plants. Inside, the lobby feels upscale, open, and slightly luxe: spotless white marble floors glint in the sun; decor consists of upscale, dark brown wicker furniture, rustic stone-brick walls, reed dividers, and dark wood desks. A thick tropical garden is at the hotel's center, containing a small pool and modest restaurant, Palapa. Overall, there's a lot of white, dark brown wood, black wrought-iron, plants, chic decor accents, and gleaming tile floors. 

The vibe is chill and pleasantly respectable; you're unlikely to find people walking around the lobby in their bathing suits or without shirts. Best suited for couples or solo travelers who want privacy, there isn't much guest interaction.  

See More Scene

Location

Quiet location on block from the La Quinta Avenida strip

Located off 10th Avenue and 22nd Street, just two blocks north of Constituyentes Avenue, Hacienda Paradise has a slightly unique central Playa position. It's only a block from the bars, restaurants, and nightlife of the La Quinta Avenida strip, but it's also kind of in no man's land by typical Playa standards. It (usually) gives guests some hard-to-find peace and quiet, yet it is still just a quick five-minute trot to some of the most well-trodden areas. The city’s ADO bus station is about a 10-minute walk south, while walk 10-minutes north and you’ll reach the end of the strip. Cancun Airport is around 45 minutes north on the main highway, while Akumal’s famous snorkeling and Tulum’s beachside ruins are 30 and 50 minutes south, respectively.  

See More Location

Rooms

Spacious rooms with upscale (if possibly worn) decor and balconies

With such a large building for just 34 rooms, Hacienda's spacious rooms (more so in the Luxury and Suite categories) shouldn't be much of a surprise. All rooms have an upscale style with a mixture of Indonesian and African decor consisting of marble floors, black varnished wood, and plush bedding. Most have a private balcony or terrace that faces the pool and garden area. Standard Rooms are the smallest, at nearly half the size of the Luxury Rooms, and have either a king- or queen-size bed, max-out at double capacity, and lack the balcony or terrace space. Occupying most of the hotel are the Luxury Rooms which have either two queens or one king-size bed, dual jetted showers, and balconies or patio. Upgrades to the hotel's only Master Suite will double the space, giving guests a separate room with flat-screen TV, living room, with king-size sofa bed, and standing dry bar area. The bedroom has a comfy king bed, flat-screen TV with cable and DVD player, wall closet with vanity, and luxe all-marble bathroom. The bathroom has a vanity, bidet, rainfall shower, and separate alcove with a whirlpool tub. This room has a large balcony overlooking the pool and tropical gardens that is accessible from both the bedroom and the living area. 

All rooms come with free Wi-Fi, mini-fridge or minibar, organic Mayan toiletries, makeup mirrors, comfortable mattresses, VoIP phone calls (fee), and free bottled water. 

See More Rooms

Features

Convenient features, plus pool, massages, and restaurant

Hacienda Paradise has a few great features up its boutique'd sleeves. Outside of the hotel's leafy tropical gardens, small pool (with only a handful of loungers), and health-conscious continental breakfast buffet, most of the hotel's features can be found in the lobby. First off, there is 24-hour reception and a welcome drink and cool towel waiting for guests upon arrival, while the lobby corners are filled with a concierge desk, language sorted lending library, and two-computer business center. Wi-Fi is free throughout the property. There's also a lounge area with a flat-screen TV and 24-hour free tea, coffee, and bottled water. Push bikes are available for rent. The hotel's restaurant is a modest palapa next to the pool, and in addition to the breakfast buffet (which may or may not be included in the room price depending on packages), serves hot breakfast items, lunch/dinner items, and room service -- though it closes in the early evening. Also off the pool, guests will find a small spa treatment tent, surrounded by tropical garden plants, with bookings on request. Though the hotel isn't directly on the beach, guests get discounts to nearby beach clubs complete with chairs, a restaurant, and water toys. 

See More Features

Pets

One of Playa's most pet-friendly properties, especially for dogs

Hacienda Paradise not only allows pets, but they take it a few steps further by providing specialized pet amenity kits for four-legged friends. Though most of the amenities heavily favor dogs, the kits include pet beds, food and water bowls, treats, toys, leashes, and waste removal items. They've even got a "free-roaming" doggy day care service where your dog can play with other dogs in an cage-free environment. Pets staying overnight in the hotel are required to sleep on pet bedding and cannot be bathed in the room showers. All pet services and features are at an additional cost. 

See More Pets

Best Rates

Amenities

  • Air Conditioner

  • Airport Transportation

  • Balcony / Terrace / Patio

  • Business Center

  • Cabanas

  • Cable

  • Children's Pool

  • Concierge

  • Dry Cleaning

  • Internet

  • Kids Allowed

  • Laundry

  • Pets Allowed

  • Pool

  • Separate Bedroom / Living Room Space

  • Supervised Kids Activities

  • Swim-Up Bar

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.