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Review Summary


  • Located in the Playacar resort community on a beautiful beach
  • All-inclusive resort with 24-hour room service and 3 restaurants
  • Extensive amenities, including access to a championship golf course and excellent spa
  • Next to Cozumel Ferry, close to downtown Playa del Carmen
  • Spacious beachfront pool area with swim-up bar
  • Intimate, luxurious property with palm tree-clad grounds
  • Comfortable, stylish rooms with whirlpool tubs
  • Plenty of on-site activities for adults and children
  • Guests can access other nearby Palace Resorts for free
  • All rooms come with Chi professional hair dryers and flat irons


  • All-inclusive dining can feel limited with only 3 restaurants
  • Some complain the property is too small

Bottom Line

The luxurious, all-inclusive Palace Resorts’ Playacar Palace is located directly on the beach in the Playacar resort community, next to the Cozumel Island ferry and a short walk to Quinta Avida in downtown Playa del Carmen. Most of the 208 stylishly decorated rooms have balconies offering stunning views of the Caribbean Sea. All come with bathrobes and slippers, a whirlpool, free Wi-Fi, and in-room wine and a liquor dispenser filled with quality brands. The property itself is beautifully grand, yet has a nice intimate feel to it -- especially with the staff that is known for treating guests like family. In addition to beach fun, there’s also an abundance of other on-site activities: table tennis, aqua aerobics, access to a neighboring 18-hole golf course, water polo, karaoke, and live shows nightly. Three restaurants offer international cuisine in both casual and elegant settings -- though for an all-inclusive, the selection can feel limiting. For further amenities and dining options, the resort provides free transportation to other Palace properties and resorts in the hotel zone.

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Located on the beach, next to the Cozumel Ferry and a short walk to Playa del Carmen’s bustling Quinta Avenida

Map of Playacar Palace

Playa del Carmen (named for Our Lady of Mount Carmel, the patron saint of Cancun) is a beautiful, charming resort town and the third largest city in Quintana Roo on Mexico's Yucatan Peninsula. About 70 km south of Cancun and 20 km west of Cozumel, it's centrally located in the center of the Mayan Riviera and is quickly becoming one of the most hip vacation spots (though more relaxing and less wild than Cancun). It used to be the home of the ancient Mayans and after that a small fishing village, but now Playa del Carmen -- or "Playa," as the locals call it -- is full of exciting nightclubs, popular restaurants, cute boutiques, and resort hotels that sit on lovely white sand beaches. Because many of the businesses are European-run, the rest of the town retains a hint of European flair. The main tourist thoroughfare of Playa is the cobblestone-lined, pedestrian street Quinta Avenida (Fifth Avenue), but there are plenty of fun outdoor activities for visitors, too, such as snorkeling, scuba diving, kayaking and sailing. The offshore reef is part of the second largest reef system in the world, Mesoamerican Barrier Reef.

  • 48-minute drive to Cancun International Airport
  • 6-minute walk to Quinta Avenida
  • 15-minute walk to Playa del Carmen
  • 7-minute drive to Xaman Ha Aviary
  • 16-minute drive to Xcaret Eco Theme Park
  • 50-minute drive to Tulum
  • 58-minute drive to Xel-Ha
  • 59-minute drive to Cancun
  • 2-hour drive to Coba
  • 3-hour drive to Chichen Itza

Rooms and Rates

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Key Features
Fitness Center
Kids Club
Hotel Services
Dry Cleaning
Free Breakfast
Rental Car Service Desk Onsite
Room Service
Family Services
Babysitting Services
Kids Allowed
Kids Club
Supervised Kids Activities
Things to Do
Beauty Salon
Business Center
Fitness Center
Located on the Beach
Tennis Court
Room Features
Air Conditioner
Mini Bar (with liquor)
Separate Bedroom / Living Room Space
Smoking Rooms Available
Bahia del Espiritu Santo, Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Phone 52 (984) 873-4960
Room Types
  • Deluxe Resort View
  • Honeymoon Suite
  • Superior Deluxe Ocean View
  • Superior Deluxe Partial Ocean View