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The Westin Riverwalk, San Antonio 4.0

Downtown/Riverwalk, San Antonio, Texas

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Review Summary

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Pros

  • Serene area of the River Walk, close to shopping, dining, and entertainment
  • Spacious rooms with stately furnishings, coffeemakers, and mini-fridges
  • Pretty heated rooftop pool with a cabana bar and plenty of lounge seating
  • Riverside dining and a lobby cafe provide decent dining options on-site
  • Spa offers massages, facials, and mani/pedis; in-room treatments available
  • Airy and modern 24-hour fitness center with sauna
  • Conference facilities, including multiple ballrooms, and business center
  • Daily Mexican-style high tea with fresh pastries
  • Kid-friendly, with check-in gifts and kid-friendly menus
  • Diapers, bottle warmers, and booster seats available on request
  • Dogs up to 40 pounds allowed, for a fee
  • Free Wi-Fi for SPG members (free to join)

Cons

  • Wi-Fi costs a fee for non-SPG members (though program is free to join)
  • Smallish swimming pool for a property this size
  • Valet parking only, for an overnight fee; no self-parking

Bottom Line

The Westin Riverwalk enjoys a quiet location on a secluded stretch of San Antonio’s famed waterway -- a nice change of pace from the hectic, touristy parts of the River Walk. Although it has 473 guest rooms, it feels far from a mega-chain hotel thanks to its elegant, traditional decor, and intimate seating areas throughout the stately lobby and terrace overlooking the river. Rooms start at a spacious 420 square feet, and feature comfortable and pretty antique-style furnishings; some have bathrooms with separate walk-in showers and soaking tubs. There's also a small, lovely rooftop pool surrounded by plantings and ample lounge seating (a perk when the pool bar is open). Westin Riverwalk has 23 meeting rooms, including multiple ballrooms, but business travelers nonetheless may prefer Grand Hyatt San Antonio for its location directly next to Henry B. Gonzalez Convention Center.

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Scene

Relaxing, classy setting next to the river

The stately lobby of this classy, River Walk-adjacent property is a tranquil, luxurious oasis from the bustle of the city

Perhaps it’s the signature scent of white tea permeating the lobby, or the peaceful view of the river framed by green foliage that make the Westin Riverwalk instantly feel like a tranquil, luxurious oasis. It could be the oversized sofas and chairs and elegant carpets and glowing candle chandeliers in the stately lobby, the pair of antique statues flanking the carved wood front desk, or the immaculate heated pool set in a quiet rooftop-garden setting. Even the hallways are appointed with colorful art and photography, fresh flowers, sconces, and antique-style furnishings forming cozy seating areas. Whatever the reason, this resort is definitely a step above many other comparably priced properties in the area. The Westin Riverwalk's attractive decor and features appeal to a range of travelers: the hotel's meeting facilities draw people in town on business, its quiet riverfront location and romantic style attract couples, and its kid-friendly policies bring in plenty of families.

Location

On a quiet segment of the otherwise busy River Walk

Map of The Westin Riverwalk, San Antonio

Although in the heart of the city, The Westin Riverwalk's location away from the main strip of the River Walk provides for a more serene experience without being too far from the action. Guests can walk to any of a number of area attractions, including the Alamo, La Villita, and Tower of the Americas.

  • 10-minute-walk to the Alamo
  • 10-minute walk to Henry B. Gonzalez Convention Center
  • 12-minute walk to Tower of the Americas
  • 15-minute walk to the King William Historical District
  • 18-minute drive to San Antonio International Airport

Rooms

Comfy rooms that begin at a large 420 square feet

The comfy Premium Room looks similar to other areas of the property, with antique-style furnishings, wrought-iron headboards, and carved wood furniture

Room decor is on par with the rest of the property, with antique-style furnishings that include wrought-iron headboards, carved wood dressers and side tables, light teal armchairs, and stone-topped writing desks. In-room amenities here exceed the basic requirements: all rooms have mini-fridges, coffeemakers with free Starbucks coffee and Tazo tea, flat-screen TVs with cable channels, Westin's White Tea Aloe toiletries, plus a sleep experience enhanced by Westin’s Heavenly Bed, with its pillow-top mattress and signature bedding. 

Higher-level rooms feature perks like bathrobes, oversized balconies overlooking the River Walk, and huge bathrooms with separate soaking tubs and walk-in showers, plus extra toiletries, like mouthwash, sewing kits, and nail files. Wi-Fi costs a fee, but is free for SPG members.

Features

Rooftop garden pool, serene spa, and riverside dining

Zocca serves classic American for breakfast and classic Italian for lunch and dinner from a space with a waterfront terrace

Westin's rooftop pool is small for a 473-room hotel, but it is lovely, with a trellis covered in greenery and views of River Walk and Tower of the Americas. The pool is heated year round, and a bar serves cocktails and light snacks during warm weather. Towels are provided. 

The Woodhouse Day Spa offers a variety of holistic treatments, from agave nectar manicures and anti-aging facials to volcanic stone massages and espresso mud body scrubs. Reflexology and Ayurvedic head/scalp massages are available. In-room treatments can be arranged. Near the spa is Westin's large fitness center, which has a sauna and is equipped with up-to-date cardio machines with private TVs, resistance balls, exercise cables, yoga mats, and free weights. Chilled and room temperature towels are available, and loaner workout gear and maps of nearby running and walking trails can be provided.

Zocca is Westin's main restaurant breakfast menu is classic American, while lunch and dinner menus are classic Italian. Meals can be had in Zocca's modern and airy dining room with a wood-beam ceiling, or outside on a stone patio by the river. Zocca has a lounge area with a full bar. Cafecito coffee bar in the lobby serves Starbucks coffee and espresso drinks, Tazo tea, and pastries. A Spanish-style afternoon tea with pastries and drinks is held in the lobby every day, for a fee.

The hotel's 26,000 square feet of meeting space includes 23 meeting rooms, the largest of which can accommodate nearly 800 people. A 24-hour business center consists of three pay-to-use computers; printing, copying, and faxing costs a fee, though printing boarding passes is free. Mailing and shipping services are available for a fee. A gift shop sells San Antonio-themed souvenir hats, T-shirts, mugs, and Christmas ornaments, plus items like candy, cold drinks, and sunglasses. Valet parking is available for a fee and dogs up to 40 pounds are allowed, also for a fee. (No other pets are permitted.) Wi-Fi is free for SPG members only; the loyalty program is free to join.

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Address

420 W Market Street, San Antonio, Texas 78205, United States

Phone

(210) 224-6500

Room Types

  • Corner Poolside Suite
  • Corner Riverside Suite
  • Deluxe Poolside Room
  • Deluxe Riverside Room
  • Luxury Suite
  • Mission Suite
  • Premium Room
  • Spa Room
  • Studio Cityside Suite
  • Studio Riverside Suite
  • Traditional Room

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