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The Quay Hotel & Spa 3.5

Deganwy, North Wales, Wales

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Review Summary

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  • Peaceful location with stunning views over Conwy Estuary and Castle
  • Calming Zen-inspired inner courtyard
  • Spacious and bright guest rooms, many with balconies and castle views
  • Suites and Penthouses have a separate living area
  • Excellent free breakfast with large variety of hot and cold food
  • Stylish restaurant and bar uses local produce in lunch and dinner menus
  • Spa plus indoor pool, sauna, and steam room
  • Fitness center with modern weights, treadmills, and rowing machines
  • Free car parking on-site
  • Three meeting rooms and a computer station
  • Free Wi-Fi throughout the property


  • No shops or restaurants in the neighborhood
  • Room decor can be a bit bland

Bottom Line

There are 74 rooms in this upper-middle-range waterfront property in North Wales. It’s a quiet spot with stunning estuary and Conwy Castle views, around a 10-minute drive from the town of Llandudno. Built in 2007, the hotel offers spacious and bright guest rooms, many with balconies and separate living areas. Penthouses with whirlpool baths are also available. The hotel has an excellent high-end restaurant that utilizes local produce, plus a spa and an indoor pool. Wi-Fi, parking, and breakfast are all included in the room rate. For a more historic stay in the area travelers should consider Bodysgallen Hall and Spa, a 17th-century manor house also overlooking Conwy Castle.

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Straightforward, modern hotel in a stunning waterfront setting

The exterior of the hotel is an modern mix of white render and timber, helping it blend in well with the waterside surroundings. The sound of the water and the herring gulls give the property a relaxed feel as soon as guests arrive, as the hotel's position right on Conwy Estuary means there is no traffic around. The entrance to the hotel has a smart and classy feel, with a polished marble floor, black grand piano, and large floral arrangement in the lobby. Nautical-themed artwork dots the space, and there is comfortable seating near the wooden reception desk. To add to the calm vibe, the hotel's courtyard is a Zen-inspired garden. There are water features, stone Buddhas, and perfectly manicured Bonsai trees. The hotel is popular with both tourists and some business guests. It also attracts plenty of wedding parties as the stunning estuary backdrop and the Castle make for great photos. Locals flock here too for the afternoon tea and to dine in the restaurant in the evening.


Quiet coastal location near two train stations

The hotel occupies a unique position on the Conwy Estuary that has stunning views across to Conwy Castle, which looks particularly breathtaking when lit up at night. It’s a quiet coastal location, with a residential area on one side of the hotel, and a boat yard on the other. There's nothing in the immediate area, but most guests come for the views and to get away from the clamor of everyday life. The hotel is easy to reach, though, as Llandudno Junction train station -- which has direct links from London, Chester, Manchester, and Cardiff -- is just a two-minute drive away. It’s also an eight-minute walk from the Deganwy train station. Reaching the 13th-century Conwy Castle takes around eight-minutes by car. The Victorian resort town of Llandudno is a 10-minute drive from the hotel, and Snowdonia National Park is a 45-minute drive. The nearest airport is Liverpool John Lennon Airport, which takes an hour and 20 minutes to reach by car.


Quiet, spacious, and bright rooms -- many with balconies and castle views

The 74 guest rooms at the Quay Hotel and Spa are bright and spacious and decorated in earth tones with warm cherry wood furniture. The style is neutral through and through, and can even seem a bit bland, with beige patterned carpets and generic landscape wall art, though they are comfortable and inviting. Room categories are Classic, Superior, and Executive, and Suites, and Penthouses are also available. Each room has a flat-screen TV, free mineral water, a coffeemaker, safe, Egyptian cotton linens, and free Wi-Fi. They all have a spacious and modern en-suite bathrooms as well with luxurious toiletries in higher category rooms. Superior Rooms have views over Deganwy Marina where the boats are moored, and many of them have balconies too. Executive Rooms have fantastic views over the Conwy Estuary towards Conwy Castle. Most have either a private balcony or terrace plus a small seating area within the room. Suites also look out over the Estuary towards the Castle and have a large living area with two sofas and an additional TV. There are also four Penthouses, which have an abundance of space and are a tad more romantic, with in-room Champagne and sweets. They have stunning views of the Castle, two large flat-screen TVs, a soundsystem with iPod dock and digital radio, Nespresso coffee machine, and two of them have whirlpool baths with built-in TVs. All four Penthouses also have furnished balconies.


Full-service spa with indoor pool and an excellent restaurant 

The hotel also has a full-service spa, indoor heated swimming pool, sauna, aromatherapy steam room, hydrotherapy hot tub, and a fitness center. Parking is free, and Wi-Fi is free throughout the property too. A free breakfast is offered at the hotel, and there’s a wide range of food to choose from including muesli, Welsh yogurts, and an array of cooked options. The hotel’s Grill Room restaurant overlooks the water and specializes in dishes created using local produce, including seafood and steaks. It’s open for breakfast, lunch, and dinner. In warmer weather, food is served outside on the waterfront and the restaurant has a separate children's menu. There’s also a bar which has an extensive wine list as well as beers and spirits. Food and drinks are also available via 24-hour room service. There are also three meeting rooms for business guests, and a computer station. Wi-Fi is free throughout the hotel.

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Deganwy Quay, Deganwy, North Wales LL31 9DJ, United Kingdom

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