In
the heart of downtown Cancun for shopping, culture, and dining
Direct
access to Yaxchilan and Tulum Avenues, plus Parque Las Palapas
A Mexican restaurant serving all three meals and an Italian eatery
A cafe with live performance and a theater
A pool with a shallow end for kids
Small spa
Free
Wi-Fi throughout the hotel
Free parking spaces for guests
Salon
with daily salsa classes
Some
areas are extremely dated, with visible wear and tear
Some
rooms have dated window AC units and box televisions
Noise
from nearby bars, clubs, and restaurants can be loud, especially on weekends
Lobby
area and main hallways lack AC
No
coffeemakers in the rooms
Though this is one of the best-known hotels in downtown Cancun, it's definitely a budget option. Decades of humidity and salt air have not been easy on the building, and wear is visible throughout. The Mayan artwork and decor help distinguish Hotel Xbalamque, and rooms have plenty of character, though they're noisy and can have housekeeping issues or finicky air-conditioning. There are a lot of property features for this category, including a pool, a spa, performance venues, and several dining options. Free Wi-Fi and parking add value. For more modern rooms, consider Grand City Hotel, though note that it lacks a full-service restaurant.
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Scene
A small budget hotel with a Mayan theme and several performance spaces; it's a hangout for locals as well as guests
From the giant murals
on the exterior of the building, to the thatched-roof reception area, to the
Mayan statues and motifs along the walls, the hotel is up-front about its theme: Mayan culture. The entire exterior of the building and much of the interior walls were hand-painted by local artist Otoniel Sala, and this Mayan theme has been in place since 2001, the year the hotel last renovated (it was opened in 1990). It's evident there have been no major renovations since: Many of the rooms, and the majority of the
building, are dated, and while minor renovations are continually ongoing, only a
fraction of the rooms have flat-screen TVs and mini-split air
conditioners. Aged marble, tile, and cracking grout and walls are common.The main hallway leads past El
Pabilo bar (where there are regular performances) to the main restaurant, La Adelita, located by the pool area and spa. The hotel's eateries and performance venues draw locals as well as guests, and it's not unusual to see locals hanging by the pool during the day or crowding in to see a Spanish-language comedy show at El Pabilo bar at night. Leisure travelers looking for a budget option in downtown Cancun will find Hotel Xbalamque
well located for exploring the mainland and experiencing the Mexican
side of life outside of the resort-lined Hotel Zone.
Location
In the center of Yaxchilan Avenue in downtown Cancun, within walking distance of the Parque Las Palapas
Just a two-minute walk away from El Parque Las Palapas, a meeting place considered the heart of the city, the Hotel Xbalamque is about as convenient as it gets for those who want to stay downtown. Every weekend evening the park is alive with street vendors, Mayan clothing
merchants, and usually stage performances ranging from local bands to
students putting on plays or dancing ballet.There are dozens of eateries within walking distance, ranging from Pescaditos
just across street, to La Parilla (under a five-minute walk). The entire stretch of both Yaxchilan and Tulum are lined
with eateries, clubs, and bars, including several LGBT hot spots.Downtown
Cancun has a lot to offer in terms of restaurants and nightlife, but there
aren’t any beaches within walking distance of the hotel. The ADO bus station is
less than 10 minutes away from the hotel on foot, as is an R1 bus stop on Tulum Avenue, with direct access to the Hotel Zone beaches via a 20- to
30-minute ride. Taxis are also readily available, and there is a car rental
agency just out front of the hotel.
Rooms
Basic rooms with Mayan character but visible wear
The 80 Standard
Rooms and 11 Suites at the Hotel Xbalamque are basic and functional. They are decorated with rustic wood trim, tile floors, and hand-painted tiles in the
bathrooms, with some of the bathroom floors featuring stone inlays. But the
walls are dated, with popcorn texture, visible
cracking, and discoloration from years of humidity. Standard
Rooms feature two double beds and can sleep up to four. Some have
been renovated with flat-screen TVs, mini-split air
conditioners, and fresh paint in canary yellow or orange, while the older rooms
still feature box TVs, window-mounted air conditioners (that can be finicky), and visible
coloring on the once-white walls. Some bathrooms have been repainted and have remodeled floors, but the older ones have the same discoloration and texturing as the rooms themselves, as well as rust stains on fixtures. They have walk-in showers and basic amenities such as towels, soap, shampoo, and conditioner. Renovations are ongoing. The Suites are all named after Mayan ruins, and are furnished with rustic furniture and a king-size bed.
The walls are hand-painted in different murals, such as birds in a forest,
or seashells on the beach. Maintenance and occasional cleanliness issues aren't uncommon, and rooms can get noise from nearby nightlife.
Features
Several restaurants, an outdoor pool that's a local hangout, and performance spaces
La Adelita
is the primary restaurant for the hotel and serves all three meals; breakfast is included in most of the room rates. Standard Mexican fare is on
the menu, plus beer is available, and the pool just outside is a favorite
hangout spot for locals who want to come in from the sun and kick back
with a cold brew and affordable food. Room service is included during those
hours. The pool is used by both children and adults, but the shallow end isn’t separated, so
adults need to keep an eye on the little ones. There are umbrella tables and cushioned loungers adjacent. The hotel’s spa is on the back
end of the pool, and La Adelita connects directly. The theater is located upstairs. El Pabilo
is open until the wee hours and it has a small stage where local artists regularly perform everything from comedy shows, to musical performances, to small plays. There's a small bar with a simple wine
selection. The
music can sometimes be a bit loud for light sleepers, especially when combined
with the nearby clubs and bars on Yaxchilan. There is
also an attached Italian restaurant around the corner serving dinner and wine; it's also open late. There are a
variety of office spaces within
the hotel building but not all are rented. There are a local tour operator for
booking adventure tours within the Riviera Maya, and a salon where nightly salsa classes take
place every evening. There are 12 parking spaces for guests who arrive with their own transportation, or
rent from the company just out front of the hotel. The parking lot is located on the
back side of the property. The hotel’s
spa offers a sauna and a variety of treatments, including massages and even a traditional Mayan Temazcal ritual. There is an independently operated Pilates room within the hotel with daily classes from
a local instructor.
