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Summary


Pros

Cons

  • Pool area gets crowded: Be prepared to fight for seats
  • In-room flat-screen TVs are tiny
  • Peak seasons lead to overcrowded restaurants and long waits

Bottom Line

The appearance of the 288-room adults-only Hyatt Zilara Cancun goes against the often bad reputation all-inclusives have gained. Suites appear updated and buck traditional room layouts with a centrally located bed and spacious balcony (some are even swim-out). The bathrooms boast massive walk-in showers and Jacuzzi tubs with killer views. The quality of the food is surprisingly good and varied, including the convenient 24-hour VIP lounge. But like many all-inclusive properties, basic amenities can get crowded fast: Expect to fight for chairs by the pool or for dinner reservations at a decent hour. The vibe is also slightly older, so young couples or spring breakers may want to consider staying elsewhere. And families, of course, steer clear (no guests under the age of 16 are allowed).

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Location

In the heart of Cancun's Hotel Zone

Map of Hyatt Zilara Cancun

The Hyatt Zilara Cancun is located in the heart of the Hotel Zone, a 23-minute drive to the airport. It is a great spot for those who want a beautiful, half-empty beach -- restaurants (aside from U.S. chains like Chili's and Outback Steakhouse), shops, and the tourist-oriented Cancun nightlife are a quick drive to the north.

The Zona Hotelera (or Hotel Zone) is the megaresort, mega-mall area in La Isla Cancun that caters to mass tourism. The nightlife is one of its main draws, as are its shops and restaurants -- but there's little of Cancun's original flavor here. To get a hint of what that is, you'll have to take a cab to Ciudad Cancun, the real downtown, where smaller, better restaurants, local shops, and quieter bars are located.

  • 23-minute drive to the airport
  • 18-minute drive to downtown Cancun (Ciudad Cancun)
  • 40-minute drive to snorkeling and quiet beaches in Puerto Morelos
  • 1-hour drive to Playa del Carmen, a laid-back and bustling town with great shopping, and a well-heeled crowd
  • 1-hour-45-minute drive to the Mayan ruins at Tulum

Rooms and Rates

View the Full Hotel Zone Area Guide

Nearby Hotels

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3.0

Amenities

Key Features
Pool
Fitness Center
Spa
Internet
Cribs
Jacuzzi
Hotel Services
Concierge
Dry Cleaning
Free Breakfast
Laundry
Rental Car Service Desk Onsite
Room Service
Family Services
Cribs
Things to Do
Beauty Salon
Fitness Center
Gameroom / Arcade
Located on the Beach
Pool
Spa
Room Features
Air Conditioner
Balcony
Television
Mini Bar (with liquor)
Separate Bedroom / Living Room Space
Smoking Rooms Available
Internet
Address
Blvd. Kukulcan Km 11.5, Zona Hotelera, Cancun 77500, Mexico
Phone 52 (998) 881-7340
Also Known As
  • The Royal in Cancun
Room Types
  • Royal Corner Suite Oceanfront
  • Royal Junior Suite
  • Royal Junior Suite Oceanfront
  • Royal Junior Suite Ocean View
  • Royal Master Swim-Up Suite Beachfront
  • Royal Presidential One-Bedroom Suite Oceanfront

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