440 Parkway, Gatlinburg, Tennessee, United States | 865-436-5661
Central
location -- restaurants, attractions, and shops less than a 15-minute walk away
Pleasant rooms with flat-screen TVs, microwaves, mini-fridges, and coffeemakers
Lovely
outdoor pool and children’s pool with lounge seating
Free
hot breakfast with waffles, eggs, biscuits, fruit, and coffee
Fitness
center, computer station, and guest laundry all on-site
Some
rooms have jetted tubs, stone fireplaces, and living areas
Free
Wi-Fi throughout and free outdoor parking
Outdoor
pool is seasonal; no indoor pool
Wi-Fi
connection and speed can be poor
The 78-room Crossroads Inn
and Suites is a two-and-a-half-pearl hotel located at the junction of two busy roads right in downtown Gatlinburg. Attractions, shops, and restaurants are all within a five- to 15-minute walk. Pleasant, modern rooms have mini-fridges, flat-screen TVs, coffeemakers, and microwaves; some have jetted whirlpool tubs and stone fireplaces. One property highlight is the outdoor pool with plenty of lounge chairs, though it is next to the parking lot. There is a free hot breakfast that gets good reviews and is served in a bright room with high ceilings. The property also offers a 24-hour computer station in the lobby, a fitness center, guest laundry, and free outdoor parking. Wi-Fi is free, but can be unreliable. The Sleep Inn & Suites has an indoor pool and slightly lower rates, but is a bit further from town.
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Scene
Modern, yet homey, hotel draws couples and families
The Crossroads Inn and Suites is a value hotel with a modern, homey vibe. The lobby is outfitted with a stone fireplace, dark stone floors, and large floor-to-ceiling windows giving the space plenty of natural light. There's a small seating area with a brown leather couch
and armchair, not to mention free coffee and tea. The breakfast area has high ceilings, brown tile, and wood chairs with red cushions. The serving area has tan granite countertops, and there is
a flat-screen TV hung on the wall. Certain architectural features such as wood beams give the room a rustic, mountain lodge character and this cozy, clean hotel draws families and couples on a budget.
Location
Convenient Gatlinburg location -- shops, attractions, and restaurants a 15 minute walk or less
The Crossroads Inn and
Suites is on the main road in tourist-friendly Gatlinburg, with Sweet Fanny Adams Theatre, Cooter’s Place, and
Ripley’s Aquarium of the Smokies all within a five-minute walk. The Gatlinburg Space
Needle, Gatlinburg Ziplines, restaurants, and shops are a 15-minute walk from
the hotel, and the Gatlinburg Convention Center is a five-minute drive. A 20-minute
drive leads to the Tanger Outlets, Dollywood, and the Titanic Museum while the
McGhee Tyson Airport is one hour away.
Rooms
Modern rooms with chain-like decor; some have stone fireplaces and jetted tubs
The 78 simple rooms at the Crossroads Inn are pleasant and spacious, with modern, chain-like decor. Tan or red patterned carpet
covers the floors, with pale blue or red bed runners picking up the soft blue or red
accent walls. Olive green armchairs or couches provide seating and nondescript
artwork is displayed on the walls. Mini-fridges and microwaves sit inside
mid-tone wood furniture, with 32-inch flat-screen TVs on top, and all rooms have desks with office chairs. Pillow-top mattresses are comfortable and beds have attractive wood headboards. Some
rooms have stone fireplaces, jetted tubs, and large living areas. Coffeemakers sit on top of the granite countertops in the bathrooms, which have shower/tub combos along with light colored tile and toiletries. Wi-Fi is free throughout, but the connection can be unreliable.
Features
Outdoor pool and children’s pool plus free hot breakfast, Wi-Fi, and parking
One highlight of the property is its large, seasonal outdoor pool with blue tile around the edge and a tan deck with
red lounge chairs for seating. There’s also a circular, shallow pool for
children. A free hot breakfast
is provided and includes cereal, coffee, fruit, waffles, eggs, muffins, and biscuits -- it receives mostly good reviews. Cardio and weight machines are offered in
the small fitness center, and there is computer station with a printer for guests' use. Free Wi-Fi and outdoor
parking are available; however, some guests complain that the Wi-Fi connection is
poor and the speed is slow. The front desk is staffed 24 hours a day and there is a coin-operated laundry room on site as well.
