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Sheraton Kansas City Hotel at Crown Center 4.0

Kansas City, Missouri, United States

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Review Summary

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  • Connected to Crown Center mall, close to restaurants, shops, and attractions
  • Modern rooms with simple, sober decor plus flat-screen TVs and coffeemakers
  • Casual restaurant and bar plus more options in the mall
  • Rooftop pool and whirlpool with small enclosed area
  • Free shuttle service to the trendy Power & Light District 
  • Large, 24/7 fitness center with tons of modern equipment
  • Link@Sheraton business center and extensive events space
  • Link Cafe for coffees and snacks
  • Club Lounge access and free breakfast for Sheraton Club members
  • Pet friendly
  • Self and valet parking for a fee


  • Wi-Fi is free only for SPG members
  • Parking is pricey

Bottom Line

The 730-room Sheraton Kansas City Hotel at Crown Center is a huge upscale property connected to the Crown Center entertainment complex. Corporate guests and those attending on-site or nearby events are the most frequent guests, but its excellent location near attractions, restaurants, and shopping draw plenty of families and couples too. Rooms are modern, but typically Sheraton, and include flat-screen TVs, coffeemakers, and the brand's excellent beds. Casual Spectators Gastro-Pub keeps everyone fed, or there are multiple dining options in the Crown Center. The rooftop pool is a plus in nice weather, and the fitness center has a large selection of machines. Travelers who'd prefer something with more character could check out the historic Hotel Phillips, which is closer to the trendy Power & Light District.

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Huge, modern, and predictable business hotel that also attracts families and couples 

This huge Sheraton is about as on-brand as it gets, with predictable, modern, and pleasant interiors and a bustling vibe. That atmosphere comes in part from this hotel's status as a major convention destination, and also because it's attached to the massive Crown Center entertainment and shopping complex. Its extensive meeting spaces means there are usually groups in attendance, and it can be busy with business travelers and convention goers. The lobby is huge and open, with a skylight above and many windows all around letting in abundant natural light. Multiple seating groups allow for small gatherings. Stairs lead up to the mezzanine, where even more seating is available. A huge modern chandelier hangs overhead, and a fountain provides a soothing sound of water flowing. Three reception pods keep guests moving in and out. This isn't the spot for those seeking a hotel with lots of intimate character and charm, but for families, couples, and corporate guests, it fits the bill for a pleasant place to rest in the middle of Kansas City.


Connected to Crown Center, within walking distance of restaurants, shops, and attractions

Located in Midtown, this hotel is connected by skywalk to the multilevel Crown Center complex and Hallmark's world headquarters. It's surrounded by large corporate offices and parking garages, and the immediate area can be busy with traffic. In addition to shopping and dining, attractions within the Crown Center include Sea Life Kansas City, Legoland Discovery Center, Hallmark Visitors Center, and the Crown Center Ice Terrace. Historic Union Station can be reached in about 10 minutes on foot, and the Power & Light Entertainment District is a 20-minute walk or a five-minute taxi ride from the hotel. It's also about a five-minute drive to the Kauffman Center for the Performing Arts and the Kansas City Convention Center. Kauffman Stadium, where the Royals play, is about 15 minutes away by car. Expect about a 25-minute drive to Kansas City International Airport. 


Modern rooms with a chain look, offering flat-screen TVs, coffeemakers, and free bottled water

There's nothing particularly exciting about the style in this Sheraton's guest rooms, but they are clean and well-kept. The look is modern and plain, featuring cherry wood furniture, soft beige color schemes with blue striped carpeting, wood-framed leather headboards, granite-topped desks and tables, and abstract artwork. Beds are Sheraton's Sweet Sleeper mattresses -- firm, but yielding -- with all-white bedding. Amenities include flat-screen TVs, coffeemakers, and free bottled water. Wi-Fi is only free for SPG members. Bathrooms are also modern and come with tiled shower/tub combos, granite countertops, hairdryers, and toiletries. Pure Rooms are designed for allergy sufferers. Executive suites are larger and offer a separate living area. Some rooms have nice views of the city. 


Dining and drinking plus Club Lounge, rooftop pool, large fitness center, and free area shuttle

Dining in the hotel takes at Spectators Gastro-Pub, a casual pub-like place serving all meals. Multiple TVs on the walls keep guests up-to-date on the latest news, sports, and weather. Link Cafe sells coffee, snacks, and other beverages. Starwood Preferred Guest members get access to the Club Lounge on the 42nd floor, which has spectacular panoramic views of Kansas City. This also includes free breakfast, afternoon hors d'oeuvres, coffee, and free Wi-Fi. Many additional dining options are available in the Crown Center.

The hotel's rooftop pool isn't exactly a place of beauty -- the space is rather gray and small -- but it's functional and offers nice views of the city. It's suitable for swimming laps, and lounge chairs are available, although there are no umbrellas. There's also an enclosed indoor area for inclement weather. The modern fitness center offers cardio and weight training equipment as well as free weights and exercise balls. 

A free shuttle service takes guests to the Power & Light Entertainment District on most days -- check with the hotel for the schedule. The hotel's meeting space is among the largest in the city and includes a ballroom that can accommodate up to 2,000 people, plus various sized meeting rooms, an exhibit hall, and pre-function space. Link@Sheraton offers computers and printers for guests to use, and an on-site gift shop sells travel essentials, toys, souvenirs, snacks, and beverages. Those who aren't SPG members must pay for Wi-Fi, and the hotel is pet friendly. Dogs weighing less than 40 pounds can stay for free. A fee is charged for larger dogs. 

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2345 McGee St, Kansas City, Missouri 64108-2604, United States



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