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Sheraton Memphis Downtown Hotel 3.5

Memphis, Tennessee, United States

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Review Summary

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  • Connected to Memphis Cook Convention Center -- convenient for business travelers
  • Spacious, modern guest rooms, most with views of the Mississippi River or the Memphis skyline
  • Reach Beale Street entertainment district in 10 minutes by trolley
  • Indoor heated swimming pool, outdoor sundeck, and large fitness center
  • Club Lounge available to guests in Club Rooms, includes free breakfast
  • On-site Crossroads Restaurant and Tavern, serving breakfast, lunch, and dinner
  • 16 meeting rooms and a business center with computer stations 
  • Laundry room and convenience store on-site
  • Free Wi-Fi in hotel lobby


  • Breakfast is not included in most room rates
  • Not within walking distance of many downtown tourist attractions
  • Wi-Fi is only free in lobby and for SPG members
  • Guests complain about noise from other rooms and the nearby interstate

Bottom Line

Connected to the Memphis Cook Convention Center, the 600-room upper-middle-range Sheraton Memphis Downtown Hotel is especially convenient for business travelers. Rooms are large and modern, with pops of teal amid an earth-tone color palette, but some guests have complained about highway and interior noise. The hotel also has an indoor pool surrounded by windows and an outdoor sundeck, a fitness center with up-to-date cardio- and weight-training equipment, and an on-site restaurant and bar. While walks to the tourist-friendly downtown attractions are long, the hotel is on the Main Street Trolley line, about a 10-minute ride to Beale Street. The Madison Hotel offers ultra-stylish rooms and a boutique setting a bit closer to the tourist-friendly areas of downtown, though rates will be higher.

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Sleek business hotel attached to the convention center, plenty of places to meet and work

Like many Sheratons, this is a massive hotel and it can feel that way in almost every way, from its towering office-like building set back from the road to the spacious public areas inside. The bright lobby offers plenty of seating and has contemporary, earth-toned decor, brown-and-beige chevron-striped carpets, dark-wooden furniture, and the occasional pop of color from an electric-blue sofa. Its highly polished white marble floor gives off a sleek sheen near the reception area. The hotel's on-site restaurant and bar, Crossroads, is a handsome space, but it feels a bit like an airport lounge. Connected to the Memphis Cook Convention Center by a skyway bridge, the hotel attracts a large number of business travelers, particularly when there's an event happening.


Downtown Memphis, just off of I-40, walks to tourist sights are a bit long

Most convenient for business travelers attending conferences or trade shows at the attached Memphis Cook Convention Center, the hotel is also within a short walk of many government buildings and office blocks. It’s easy to reach by car, as it’s located almost immediately off of I-40. The hotel is a 20-minute walk to the bars, clubs, and restaurants along Beale Street, though the Memphis Main Street Trolley line stops out front and runs every 15-minutes. Trips to Beale Street take 10 minutes once aboard. The city’s Cotton Museum is a 15-minute walk from the hotel, and Graceland is a 15-minute drive or taxi ride. Memphis International Airport is a 15-minute drive from the hotel as well, depending on traffic.


Modern and spacious, with a neutral color scheme and good views

The hotel’s sharp rooms are light and spacious, and decorated in warm earth tones with pops of teal. All rooms come with 32-inch flat screen TVs, irons and ironing boards, mini-fridges, and free Wi-Fi. Most rooms have views of either the Mississippi River or the city's skyline. Connecting rooms can be reserved, and Family Rooms and Suites are also available. Despite room categories, all have similar decor, with warm wood furniture, white duvets on Sheraton's excellent Sweet Sleeper beds, and music-themed abstract art on the tan walls. Suites are large, with separate living rooms, wet bars, and full size refrigerators. Bathrooms have granite countertops, shower/tub combos, hairdryers, and toiletries. Suite bathrooms are larger, and come with robes. Guests have complained that noise from the interstate, and from neighboring rooms and hallways, reaches some rooms. 


On-site restaurant and bar, indoor pool, fitness center, business center, meeting rooms, and sundeck 

The hotel offers several services for business travelers, including 16 meeting rooms in a range of sizes with up-to-date audiovisual equipment, and a 24-hour business center. The property also has an indoor heated swimming pool, an outdoor sundeck with plenty of lounge chairs, and a large fitness center with treadmills, exercise bikes, and weights, plus free bottled water and fruit. Breakfast is not included in most room rates, but the on-site Crossroads Tavern and Grille is open for breakfast, lunch, and dinner, serving American cuisine, and has an excellent cocktail and wine list. There’s also a small bar for evening drinks, and room service is available. Those staying in Club Level Rooms can use the Club Lounge, which serves free breakfast, all-day snacks and drinks, and Starbucks coffee. A coin-operated laundry is available, along with a small convenience store. Wi-Fi is only free in the hotel's lobby, or to SPG Members, otherwise there are fees for use anywhere else in the hotel, including in guest rooms.

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250 N Main St, Memphis, Tennessee 38103-1624, United States

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