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Review Summary


Pros

  • Good bar on site with a two-for-one happy hour
  • Deluxe Rooms have sleek bathrooms
  • Central location on a quiet street
  • 12 subway lines within 6 blocks

Cons

  • No gym
  • Fee for Wi-Fi
  • Dated decor in standard rooms
  • Inefficient temperature control

Bottom Line

Located in residential Murray Hill, just south of Midtown East's skyscrapers, the Jolly Hotel is a not-too-swanky 242-room European chain -- not the "charming, Italian boutique" promised on its website. Standard rooms are worn, but clean. There are few extra amenities. But its updated Deluxe rooms make it a fair choice for the price.

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Scene

A Euro chain hotel masquerading as a boutique, the Jolly Hotel Madison Towers mostly attracts Italian tourists with its familiar name in a big, unfamiliar city.

On its website, the Jolly Madison bills itself as a "clever blend of Italian elegance and Art Deco flair" That's not quite accurate.

The hotel is part of the Jolly Chain of Italian hotels that's akin to Marriotts in the U.S. In 2007, Jolly was taken over by a larger Spanish hotel group, NH Hotels. These business dealings don't have a direct effect on the average hotel guest, but they can be felt. Staying there, it's hard to get a handle on just what the hotel is trying to be and do. Rooms are clean enough but not sparkling, and décor in the standard rooms is dated, not boutique cute. The hotel's restaurant, Caffe Buongiorno, serves a buffet breakfast in a clean but boring setting. Amenities are lacking: no gym, no business center, and no spa. 

Still, for the hotel's price, it's clean and comfortable enough. Not surprisingly, it mostly attracts a European crowd -- young Italians and Spaniards looking for a cheapish place to stay, who've stayed in NH or Jolly hotels before. The overall vibe of the hotel is extremely relaxed. Children play on banisters in the lobby. Bellhops sport long hair or facial scruff. The adjoining bar boasts a two-for-one "Jolly Hour." Just note that due to the long, narrow lobby, the hotel doesn't have a grand entrance or inspire a communal feeling.

Location

On a quiet block between Grand Central Station and the Empire State Building, the hotel has few nightlife options nearby. It's at least four blocks to the subway.

Map of NH New York Jolly Madison Towers

Though "Madison" is in its name, the Jolly Hotel Madison Towers entrance is actually on East 38th Street, not Madison Avenue. Madison Avenue is just around the corner, though it's not the famed fancy stretch of the avenue. That's another 20 blocks or so north.

While there's a Staples across the street, the hotel is mostly surrounded by pretty, upscale residential buildings in Murray Hill. The hotel's immediate surroundings are relatively quaint for the area: There's an old, pretty church just around the block, as well as that New York rarity: trees. Two nicer, more expensive hotels, the Kitano and 70 Park Avenue, are also just around the corner.

A variety of public transportation options are nearby, but all require at least a four-block walk. Grand Central Station is four and a half blocks away, with connections to the 4, 5, 6, and 7 subway lines, as well as a shuttle train to Times Square. More subway lines, and the huge, historic Macy's department store are a little more than a half-mile away at Herald Square. Beautiful Bryant Park is also in walking distance, just four blocks away.

The area surrounding the hotel is safe, but extremely quiet at night. There aren't many bars or restaurants open for dinner in the immediately surrounding area. It's a destination for worker bees during the day, not for party animals during the night.

View the Full Gramercy and Murray Hill Area Guide

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Rooms

The standard superior rooms are big, basic, and dated. Deluxe rooms are more luxurious, but guests could stay elsewhere for the price.

Deluxe rooms were renovated in 2008, but Standard Rooms and other guest rooms are a bit more dated. But all 242 rooms have "European ambiance," with red and white tones, dark wood furniture, and work desks with leather chairs.

  • Most Deluxe rooms have flat-screen TVs, while other rooms primarily have old tube-style TVs. All have cable and pay-per-view
  • Clock radio with alarm
  • In-room safe
  • Bathrooms start at 40 square feet and have updated beige walls and Italian tavertine marble tiling
  • Imported Venetian glass lamps on nightstands
  • Wi-Fi for a fee

Rooms and Rates

Features

One-computer business center, meeting spaces, a breakfast buffet, and bar.

The hotel lacks a gym and spa, but there are a one-computer business center and meeting room spaces.

There's no real restaurant, just a breakfast served in what looks like a conference room. Caffe Buongiorno serves a continental spread of pastries, cold cuts, cheeses, fruit, yogurt, and breads. Omelettes and eggs can also be ordered. There's plenty of restaurants within walking distance.

The Whaler Bar has good lighting, a nice atmosphere, and even live jazz some nights. Even better, it has a true New York hotel rarity: a happy hour with half-price drinks from 5 p.m. to 7 p.m. Drinks on offer are pretty basic (no specialty cocktails) and beers on tap are pretty standard.

Family

A relaxed, family-friendly atmosphere and free cribs, but no adjoining rooms or roll-aways.

The hotel offers free cribs, and standard rooms are able to accommodate them. However, no adjoining rooms or roll-aways are available. Some standard and deluxe rooms have two double beds but most have a single king bed. Guests wanting rooms with two double beds should make that request when reserving, as the hotel only has a limited number. Room rates are based on single or double occupancy. The hotel charges an extra fee per night for a third person, but children 12 and under are free. Families with older children, however, should take note. Junior suites, some with pull-out sofa beds, are available at about the same cost as the deluxe rooms. However, like the standard superior rooms, they're dated and in need of renovation.

For guests needing a babysitter, the front desk provides the number for The Babysitter's Guild, a childcare agency that specializes in caring for children in from out of town.

Pets

Animals under 10 pounds are welcome, at no extra charge.

Guests can bring their purse-size pets at no extra cost. They must sign a waiver saying they'll take responsibility for any damage caused by their pets.

Airport Transportation

About 30 to 90 minutes from three airports

New York City has three nearby airports: JFK, LaGuardia, and Newark (in New Jersey). Flying into JFK or LaGuardia is typically easiest and the least time-consuming. From JFK, it's a (one-hour) flat-rate taxi ride to anywhere in Manhattan. From LaGuardia, it's about a 30-minute metered cab ride to Midtown Manhattan. Rides from Newark can take more than 90 minutes. Don't forget to tip your driver 15 to 25 percent.

To save some cash, try the group shuttles that are available at all three airports. For more information on the shuttles, go to Super Shuttle or New York Airport Service. You can also take public transit from any of the airports for as little as $7 per person, but travel can take up to two hours and involve a lot of lugging bags up and down stairs.

Amenities

Key Features
Internet
Pets Allowed
Cribs
Hotel Services
Concierge
Dry Cleaning
Laundry
Rental Car Service Desk Onsite
Room Service
Pets Allowed
Family Services
Cribs
Kids Allowed
Room Features
Air Conditioner
Television
Separate Bedroom / Living Room Space
Internet
Address
22 East 38th Street, Midtown, New York City, New York 10016, United States
Phone (212) 802-0600
Also Known As
  • Hotel Jolly Madison New York
  • Jolly Hotel Madison
  • Jolly Hotel Madison Towers
  • Jolly Hotel New York
  • Jolly Hotel Nyc
  • Jolly Madison
  • Jolly Madison Hotel New York
  • Jolly Madison New York
  • Jolly Madison Towers
Room Types
  • Deluxe Room
  • Junior Suite
  • Standard Room
  • Superior Room

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