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Hotel Carlton on the Grand Canal

Santa Croce, United States

1/70
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Overview

Pros
  • Traditional hotel on the Grand Canal with lovely views

  • Rooftop lounge offering a panorama of the water

  • Rooms with Venetian fabrics and furnishings, some with water views

  • Fine-dining restaurant and two bars

  • Free Wi-Fi, newspapers, and breakfast buffet

  • Airport transfers and laundry for a fee

  • 24-hour reception and luggage storage

  • Concierge service and babysitting for a fee

  • Rental car desk on-site

Cons
  • Rooms can be hot, despite air-conditioning

  • Rooms get outside noise, particularly on the street side

  • Decor may feel dated or fussy to some

Bottom Line

The Hotel Carlton is an upper-middle-range property whose highlights are its location on the Grand Canal near the Santa Lucia train station and its lovely rooftop terrace with panoramic views. The 150-room property features classic decor, with traditional Venetian furnishing and fabrics that some might find dated. The hotel has a fine dining restaurant, La Cupola, and a rooftop Sky Lounge serving cocktails and light fare, plus a breakfast buffet is included in rates. The property draws tourists, though it also has a meeting and conference room. Guests complain that the rooms, despite having air-conditioning, are hot and noisy. Some also find the layered effect of matching wallpaper, bedspreads, and curtains dated. Another canal-side option travelers could consider is the Hotel Colombina, which offers a private water landing.

Map

United States
Amenities
  • Air Conditioner
  • Babysitting Services
  • Balcony / Terrace / Patio
  • Business Center
  • Cabanas
  • Cable
  • Concierge
  • Cribs
  • Free Breakfast
  • Internet
  • Kids Allowed
  • Laundry
  • Meeting / Conference Rooms
  • Mini Bar (with liquor)
  • Poolside Drink Service
  • Rental Car Service Desk Onsite
  • Room Service
  • Separate Bedroom / Living Room Space
  • Swim-Up Bar
  • Airport Transportation

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

Traditional, canal-facing property attracting international tourists

Repeat guests of the Hotel Carlton on the Grand Canal, an international crowd with a heavy dose from the United Kingdom, enjoy the property's old fashioned appearance and manners. There is a neon sign on the pale yellow stucco exterior of the building, while inside, guests are greeted by an oak paneled reception desk with a board holding room keys. The bright, cream-colored lobby is full of natural light thanks to an atrium skylight that illuminates the glossy tile floors and elegant furnishings. Celery-colored velour and wingback chairs as well as gold-leaf armchairs upholstered in cream and blush leather provide seating, while newspapers dangle from an oak stick stand. La Cupola is the hotel's fine-dining restaurant, and it's an elegant setting for a meal, with crisp tablecloths and flowers in vases. Guests remark about the brilliant views from the Sky Lounge, the hotel's rooftop terrace where drinks are served with Venice as the backdrop. There is also a harshly lit, stuffy-looking breakfast room with a fussy, table-skirted buffet and a small bar off the lobby where expensive coffee and tea are served. Unusual for Venice, the property, which is four floors, includes an elevator. 

Location

On the Grand Canal, across from the train station

The Hotel Carlton overlooks the Grand Canal and is a four-minute walk from the Santa Lucia train station, in a bustling neighborhood of historic buildings, restaurants, hotels, and shops. The Rialto Bridge is a three-minute walk from the hotel. Many top sights can be reached by vaporetto, Venice's water bus, such as the Gallerie dell'Accademia (15 minutes by vaporetto or 20-minute walk), Teatro La Fenice (20 minutes by vaporetto), Doge's Palace (25 minutes by vaporetto), and Piazza San Marco (25 minutes by vaporetto or on foot). A trip to the island of Murano and its glass studios takes about an hour, and Lido and its chic beaches can also be reached in about the same time. Marco Polo International Airport is around a 20-minute drive or a half-hour by vaporetto. 

Rooms

Traditional Venetian rooms, stuffy to some and elegant to others

Rooms at the Hotel Carlton are traditionally Venetian and layered with pattern, from the heavy, black-out drapes and matching broad valence and sheers, to the tailored bedspreads, carpets, and wall coverings. Some find the decor dated and heavy, while others appreciate its classic elegance. The furniture includes hand-painted pieces, cane-fronted armoires, and fabric or leather tufted headboards. Guests advise a canal-fronted room, though they are pricier; one room includes a private terrace.  All rooms have air-conditioning, but a chief complaint is that the rooms are hot. Guests also complain that some rooms get noise from the street or neighboring rooms. Amenities include flat-screen TVs, Wi-Fi, safes, and minibars, but there are no tea- and coffee-making facilities. Bathrooms feel dated due to weak lighting scheme and bland style. There are tile floors and walls and traditional porcelain fixtures, including tub/shower combos. Bathrooms include bidets, wall-mounted hairdryers, and free toiletries. There are also attractive white terry cloth robes, and guests praise the housekeeping. 

Features

Fine-dining restaurant, rooftop lounge, bar, and freebies including Wi-Fi and breakfast

Hotel Carlton has several features that encourage lingering and indulgence. The property offers a free buffet breakfast that includes trays of cornetti and other Italian pastries, cured meats, cheeses, and fruit. There's a small lobby bar that serves alcoholic drinks as well as coffee, tea, and ice cream. The rooftop Sky Lounge also serves drinks as well as light fare, while the fine-dining La Cupola restaurant offers Italian and international fare. Room service is available as well. There is a meeting and conference room with inexpensive ballroom chairs and pull-down screens. And Wi-Fi is free throughout the property. The front desk is staffed 24/7 and includes a concierge, a car rental desk, and luggage storage. For a fee, there is laundry service, babysitting, and transfers to the airport. Hotel guests get free entry to Venice Casino. Pets are not allowed.