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Petit Palace Plaza del Carmen 3.5

Sol, Madrid, Community of Madrid

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Review Summary

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  • City center location overlooking leafy square
  • Near subway and walking distance from many tourist attractions
  • Most of property tastefully renovated in 2016
  • Smart, modern rooms with minibars, flat-screen TVs, and safes
  • Most rooms have balconies (unfurnished)
  • Bathrooms feature hydro-massage showers and hairdryers
  • Free Wi-Fi and iPads available on request
  • Homey breakfast room with decent daily buffet
  • Free loaner bicycles (though limited quantity)


  • Poor soundproofing in rooms
  • Breakfast not included as standard
  • Some rooms overlook courtyard wall

Bottom Line

The 42-room, upper-middle-range Petit Palace Plaza del Carmen occupies a charming, early 20th-century building set on a relatively quiet square in the center of Madrid. A block from the Gran Via subway station, it's a great base for exploring many of the city's attractions and within walking distance of the majestic Plaza Mayor. Rooms are smart and modern with amenities such as multi-jet showers and loaner iPads, though reports suggest soundproofing could be better. As a boutique hotel, there are few facilities beyond a breakfast room and free bikes, though ultimately it's an excellent example of its type -- especially after a 2016 makeover. If it's full, try the very similar Petit Palace Tres Cruces, which is practically next door.

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Cozy boutique hotel set in charming, 2016-renovated early 20th-century building

Tucked into the corner of a leafy square is the unassuming glass entrance to the Petit Palace Plaza del Carmen, set into a quaint, balconied terra-cotta pink facade. Stepping inside this early 20th-century boutique property, the first thing that sets the cozy mood is a pleasant hit of the hotel's signature scent. Next is the charmingly styled reception area (updated at the end of 2016) that contrasts exposed brickwork and century-old wooden beams with fresh blue walls and floral-print wallpaper. Soft seating reminiscent of a living room, newspapers and magazines, and pastries and coffee also encourage relaxed lingering. Its 42 guest rooms are spread over four floors, connected by a single elevator and smart modern hallways. A central location and family-friendly room types make the hotel popular with vacationing couples both with and without kids. 


Set on relatively quiet square, a minute from Gran Via in Madrid's bustling center

The hotel is set overlooking the relatively -- though not always -- quiet Plaza de Carmen square in the centrally located and buzzy neighborhood of Sol. Gran Via, one of the most iconic avenues in Madrid, with beautiful turn-of-the-century architecture, designer boutiques, a subway station of the same name, and lots of traffic, is just a block away. The bustling grand square of Puerta del Sol is also within five minutes' walk, while Madrid's majestic main square, Plaza Mayor, is 10 minutes on foot. Chueca, the hopping gay neighborhood, full of intimate restaurants, bars, and cool shops is also around 10 minutes' walk away. It's a 20-minute drive from Madrid-Barajas Airport, or 30 minutes by public transport.


Smart, modern rooms with multi-jet showers and loaner iPads

All rooms are finished in a stylishly straightforward mix of hardwood floors, basic modern furniture, and cool gray walls -- with the occasional pop of color for good measure. Rooms come in several different shapes and sizes, with duplex rooms featuring spiral staircases, attic rooms with sloping beamed ceilings, and spacious family rooms with added bunk beds for kids. Most rooms have small, unfurnished balconies overlooking the square, though some face the wall of an interior courtyard. Reports suggest rooms are generally poorly soundproofed from internal and external noise, and street life can be noisy. 

Smart TVs (32-inch and larger), well-stocked minibars, and electronic safes come as standard in all rooms, while iPads are available on request from reception and upgraded rooms add tea- and coffee-making facilities. In-room Wi-Fi is free, though faster in some rooms than others. Clean, contemporary bathrooms sit behind frosted glass doors and include multi-jet hydro-massage showers, hairdryers, and generic hotel-branded toiletries; some also come qith digitally controlled whirlpool tubs. 


Homey basement breakfast room and free bicycle loan

As you can expect from a boutique hotel, there's not a great deal in the way of facilities. However, there is a homey basement breakfast room with painted brick walls and arches serving a nicely presented continental buffet with a couple of hot options. Breakfast is not included as standard and there are no a la carte choices. Room service is available until late. Free tea, coffee, and pastries are available in the lobby, where guests can also borrow one of a few bicycles, also without charge.  

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Plaza del Carmen 4, Madrid, Community of Madrid 28013, Spain


3 (491) 523-8845

Room Types

  • Double Room
  • Family Room
  • Triple Room

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