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Eldorado Hotel & Spa 4.0

Downtown Santa Fe, Santa Fe, New Mexico

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Review Summary

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Pros

  • Unbeatable location two blocks from the Plaza
  • Spacious rooms and suites with pueblo decor, mini-fridges, and bathrobes
  • Some rooms have wood-burning kiva fireplaces and balconies (some shared) 
  • A casual restaurant serving contemporary global fare, and a hip lounge with live music
  • Nidah Spa with heated rooftop pool and hot tub
  • Modern fitness center with views of downtown Santa Fe
  • 23,000-plus square feet of meeting and event space, including a porcelain chapel
  • On-site Starbucks and business center
  • Gift shop selling traditional pottery, jewelry, and textiles
  • Pets allowed (for a fee)
  • Free Wi-Fi throughout

Cons

  • Hotel is ready for a facelift: Rooms especially are showing wear and tear (e.g. peeling wallpaper, worn carpeting, chipped furniture)
  • Valet parking only
  • Rooftop pool is small
  • Little natural light in the rooms, due to small windows
  • Reports of uncomfortable beds
  • Reports of brusque service in the restaurant and bar

Bottom Line

The business-friendly Eldorado Hotel & Spa offers is just two blocks from the Plaza, and offers some great features such as a fine-dining restaurant, an excellent spa, and some of the largest business facilities in town. But while the Southwestern-themed rooms are attractive and clean, they are showing some wear. It's worth comparing rates with Inn and Spa at Loretto, a fresher-feeling four-pearl option with an equally unbeatable location near the Plaza.

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Scene

Attractive business-friendly hotel in a prime location near the Plaza

The Eldorado is a strong presence -- a five-story, multi-tiered stucco exterior featuring extruded wood beams and gold lettering above the front entrance. Stepping inside, the lobby stretches upwards for two stories to reveal an intricate ceiling of Southwestern vigas and heavy dark wood beams. The hardwood floors, carved wood furniture, and many works of Southwestern art complete the attractive setting. Hallways and public areas throughout the hotel feature more Native American artwork.

With over 23,000 square feet of meeting and wedding space, the hotel is a popular spot for conventions and large events. The sizable facilities for dining, lounging, wellbeing, and meetings/parties, however, are at odds with the rooftop pool, which is surprisingly small by comparison. Squeezed into a cramped area and sporting a tired tile deck, the pool would not be out of place in an older chain motel. There are other blips: some furnishings are a bit worse for wear, rooms can feel quite dark (even with the lights on), and there are reports of impersonal service in the restaurant and bar. Despite these setbacks, Eldorado remains a well-equipped option with an indisputably fantastic downtown location.

Location

A prime downtown location, just two short blocks from the Plaza

The Eldorado has one of the best locations in town -- only two blocks away from all of the major shopping, dining, and other attractions near the Plaza. Situated on San Francisco Street near Guadalupe, the Eldorado puts guests within easy walking distance to such must-sees as the Georgia O’Keefe Museum, the New Mexico Museum of Art, and the St. Francis Cathedral.

Santa Fe means "Holy Faith" in Spanish and is home to about 85,000 people of varying cultural backgrounds including Hispanics, Native Americans, and Anglos. New Mexico's fourth-largest city is also the nation's highest capital and its oldest: It was founded in 1607. It sits at an elevation of 7,000 feet at the southern edge of the Rockies, in the Sangre de Cristo Mountains, halfway between Taos and Albuquerque.

Hiking in summer and skiing in winter are great reasons to visit, but Santa Fe is also renowned for its local art. In addition to the many galleries at the Plaza and along Canyon Road, several museums including the New Mexico Museum of Art and the Georgia O'Keefe Museum (showcasing the painter's long relationship with New Mexico) celebrate Santa Fe's creative spirit.

Rooms

Rooms are decorated in muted, Southwestern tones and patterns, but details reveal wear and tear

Eldorado’s 219 rooms are decorated in pueblo Revival style, with rustic wood furniture, black-and-white photographs, local art, pressed-tin accents, and patterned cushions on the beds. The elements come together to create a muted tan-and-red color scheme that’s easy on the eyes. Closer inspections, however, reveal some chipping and other damage.

As far as amenities go, every room has a 47-inch flat-screen HDTV, a Keurig coffeemaker with free pods, a mini-fridge, and free Wi-Fi. The good-sized bathrooms feel more modern than the rest of the space, with Southwestern tile, granite counters, Damana toiletries, and robes.

Entry-level Deluxe rooms come with or without a shared balcony and adobe fireplace (hotel staff will deliver wood and start fire upon request). For a guaranteed fireplace, book a Deluxe Fireplace Guest Room. Premium Suites have separate living areas with sleeper sofas, and the one-bedroom, 1,500-square-foot Presidential Suite comes with two fireplaces and a 2,200-square-foot private penthouse-level balcony.

Features

A casual restaurant, lounge with live music, and superb business facilities are stand-outs

AGAVE Restaurant & Lounge is open for breakfast, lunch, and dinner, with an all-day menu designed for sharing and a daily happy hour. The hotel's lobby bar, the CAVA Santa Fe Lounge, offers a long wine list and a Basque-inspired menu of small plates, and hosts live musicians and performers on the weekends. Room service is available from early morning to late night, and there are many great restaurants within walking distance.

Eldorado's rooftop pool deck is a bit of a letdown, as the heated pool is small and the deck and surrounding walls look a little worn around the edges. Located near the pool, the hotel's ample fitness center offers beautiful city views. The Nidah Spa greets guests with a gorgeous orange onyx stone partition. Nidah Spa is open daily, and offers seven treatment rooms (one for couples), relaxation areas, and separate locker rooms with steam rooms and saunas. Treatments on the spa's full range of services use products from organic lines like Eminence Skin Care and Body Bliss, as well as local ingredients like turquoise sage oil, cactus, honey, and chile.

Eldorado dedicates more than than 23,000 square feet of space -- ballrooms, a private house, a patio with panoramic Santa Fe views -- to meetings and weddings. One of the spaces, the on-site La Capilla de Oro, is a non-denominational chapel that can seat up to 150. A business center offers two computers, a printer, and an ATM, and there is free Wi-Fi throughout the hotel. Same-day laundry and pressing services are available, and the hotel allows pets, for a fee. A gift shop sells traditional pottery, jewelry, and textiles. 

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Things You Should Know About Eldorado Hotel & Spa

Address

309 W San Francisco St, Santa Fe, New Mexico 87501-2115, United States

Phone

(505) 988-4455

Room Types

  • Deluxe Room
  • Deluxe Room w/ Fireplace
  • Junior Suite
  • Junior Suite w/ Fireplace
  • One Bedroom Suite

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