All-inclusive beachfront resort right in the Hotel Zone
2017-renovated rooms are modern and well-maintained
In-room rainfall showers, minibars, and quality toiletries
Huge bi-level outdoor pool with swim-up bar and kiddy area
11 restaurants include Asian, Mexican, Italian, and sushi options
Several bars and a poolside smoothie station
Live evening entertainment and daily activities
Full-service spa with treatment rooms and sauna
Kids' club and game room with ping-pong table
Free 24-hour room service
Free Wi-Fi and parking
Common areas undergoing renovations until early 2019
Not all rooms have balconies -- it's luck of the draw
Complaints of noise issues
Limited palapas at the beach
Open-concept bathrooms may lack enough privacy for some
This 507-room all-inclusive resort is an upscale, family-friendly option with an excellent beachfront location on Cancun's Hotel Zone strip. Rooms were renovated in 2017 and now feature modern, locally inspired decor, rainfall showers, and minibars. However, getting a furnished balcony is the luck of the draw. Additionally, some past guests have complained of noise issues, including from construction that's scheduled to be done early 2019. Overall, though, guests generally rave about food at the 11 restaurants -- ranging from traditional Mexican to a steakhouse -- the huge pool, and kid-friendly facilities such as a kids' club and pool with a pirate ship. An elegant spa, free Wi-Fi, and fun entertainment are also offered, but beach palapas are limited. Couples wanting a more romantic atmosphere should consider the adult-only Hyatt Zilara.
Lively, family-friendly all-inclusive undergoing renovations until 2019
The Fiesta Americana Condesa Cancun is an all-inclusive resort that attracts an even mix of families and couples with its array of features. The atmosphere is lively but not party-minded, and nightly entertainment consisting of magic and Michael Jackson-themed shows is appropriate for all ages. Renovations in 2017 brought fresh decor to rooms, but some common areas are still undergoing renovations -- slated to be done in early 2019 -- which can cause noise issues. After going through tight security, guests arrive to a huge thatched palapa over an escalator leading to the open-air lobby. The 507 rooms and suites are divided among three towers with greenery-filled courtyards. All the action revolves around the huge two-level pool, with areas for kids and a swim-up bar, which abuts the stunning beach. Numerous dining options and daytime activities mean guests are kept busy, and staff are frequently praised by name.
Gorgeous beachfront setting in the middle of Cancun's Hotel Zone
Right in the middle of Cancun’s Hotel Zone, the Fiesta Americana Condesa Cancun has an excellent location along the beautiful beach. The immediate area is filled mostly with other hotels, plus there are a few restaurants and grocery stores within walking distance. Nightlife hotspots such as Coco Bongo and Senor Frog's are a 12-minute drive north, while La Isla shopping mall is about seven minutes away by car. Cancun International Airport is a 20-minute drive, and downtown Cancun is 30 minutes.
Rooms were renovated in 2017, replacing generic and basic decor with fresh, modern furnishings. All are outfitted with beige marble floors, dark-wood furniture, and conchuela, a natural stone native to the region. There's little in terms of decoration, though blue-fabric seating, photos of crashing waves, and patterned-glass bathroom partitions add some style. Rooms offer garden, lagoon, or ocean views, but furnished balconies are luck of the draw and not consistent by room category. Also on the downside, some past guests have complained of noise issues and insufficient air-conditioning. Additionally, while some may find the open-concept bathrooms in some units romantic, others may want more privacy.
Standard amenities include flat-screen TVs, minibars, coffeemakers, closets with safes, tables with chairs, and free Wi-Fi. Bathrooms have rainfall showers and upscale Pineda Covalin toiletries, as well as hairdryers. Upgraded units add living areas and bathrobes, and terrace hot tubs in some.
Gorgeous beach, big pool, and lots of kid-friendly facilities
A highlight of the resort is unsurprisingly the gorgeous beach area with soft powdery sand. Numerous loungers are available, but shade is limited to around 20 palapas. Cabanas are available for a daily fee. When not on the beach, many guests choose to hang in and around the huge bi-level pool, which has a swim-up bar, volleyball net, and hot tubs. One section for kids has a fun pirate ship with slides. Loungers and umbrellas line its perimeter. Kids can also take advantage of the kids' club for ages 4 to 12, plus there are a teen's club, game room with pool and ping-pong tables, and adjacent sweet shop serving ice cream and churros. All-day activities and well-reviewed evening entertainment are family-oriented. A lovely spa has treatment rooms, saunas, and relaxation areas. The modest gym has all the basics for a workout. A gift shop, doctor, and wedding services are on-site. Snorkeling and sailing are available nearby, and day trips to Mayan ruins can be arranged. Wi-Fi is free throughout the resort, and parking is free for travelers with cars.
The all-inclusive package covers the 11 restaurants and multiple bars on-site. Kalmia is the only buffet restaurant and it's open all day, while San Telmo is a steakhouse and the only eatery to require reservations -- must be made 24 hours in advance and while on the property. Poolside options include a ceviche bar, smoothie station, and daytime pizzeria that turns into a nighttime trattoria, plus there are Mexican, Italian, and Asian options on-site. Food generally receives positive reviews across the board. Room service is available for free. Several bars dot the property, but none are open very late.
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