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Grand Hyatt Hong Kong 4.5

Wan Chai, Hong Kong Island, Hong Kong

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Review Summary

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Pros

  • In Wan Chai, directly connected to the Hong Kong Convention and Exhibition Centre
  • Sleek rooms with tea- and coffee-making facilities, tubs, and bathrobes
  • Many rooms have lovely views of Victoria Harbour
  • Nine bars and restaurants with cuisine from around the world, some with buffets
  • Outdoor 11th-floor pool deck with lagoon pool long enough for lap swimming
  • Smartphones with free internet plus unlimited local and some international calls
  • Modern fitness center with cardio and weight-training equipment
  • Spa with massages and scrubs plus treatments for couples
  • Extensive event space includes 21 meeting rooms for rent
  • Free Wi-Fi throughout

Cons

  • Complaints of noise from a nearby construction site
  • Wi-Fi can be slow and unpredictable

Bottom Line

Grand Hyatt Hong Kong is a luxury business property located in the busy Wan Chai neighborhood, with direct access to the adjacent Hong Kong Convention and Exhibition Centre. The 545 rooms have neutral, pleasant decor and floor-to-ceiling windows -- often with views of the Victoria Harbour -- add both light and ambience. Although the main clientele here are business travelers, on-site amenities are almost resort-like, with nine bars and restaurants (a few serving buffets at breakfast and dinner), not to mention a large outdoor heated swimming pool, a spa, and a well-equipped gym. The property completed an extensive renovation in 2016, so everything is sleek and well-maintained, though there are complaints of construction noise nearby. Travelers may want to compare rates at the Renaissance Hong Kong Harbour View Hotel, which offers similar rooms and amenities, plus a Michelin-starred restaurant.

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Scene

Luxury property with a corporate vibe that completed renovations in 2016

The Grand Hyatt occupies a dark slate-and-glass high-rise flanked by manicured shrubs and short hedges that looks more like a corporate tower than a high-end hotel. Inside, the lobby is much more grandiose and traditional, thanks largely to a multi-million dollar renovation that spanned a few years and was completed in 2016. The resulting look is one that blends traditional aesthetic with modern furnishings for a sleek yet comfortable result. The lobby has glossy black-marble floors under a round centerpiece rug and two wrought-iron staircases that lead up to an open mezzanine area with plenty of neutral-tone seating. Despite the on-site pool and spa, most guests here are business travelers, owing largely to the fact that the hotel is connected to the local convention center, though it definitely gets its share of tourists, too. 

Location

In Hong Kong's Wan Chai area, connected to the Hong Kong Convention and Exhibition Centre

Map of Grand Hyatt Hong Kong

The Grand Hyatt is located in Hong Kong's Wan Chai neighborhood, an area dominated by skyscrapers, art institutions, and business hotels. The property is directly connected to the Hong Kong Convention and Exhibition Centre and there are tons of shops and restaurants in the immediate vicinity. Wanchai Metro is around eight minutes away by foot. It's a four-minute walk to Wan Chai Ferry Pier, a six-minute walk to Expo Promenade, and a five-minute drive or 10-minute ride via public transportation to upscale shopping at IFC Mall. Victoria Park, Hong Kong Stadium, Jade Market, and the Ocean Park Theme Park can all be reached in around 10 minutes or less by car, while it's a 12-minute drive or 35-minute ride via public transportation to The Peak. Tai Tam Country Park, Ma Wan Tung Wan Beach, and Big Wave Bay Beach all take just under an hour to reach by public transit or about 20 to 30 minutes by car. It's a 28-minute drive (or 70-minute ride via public transportation) to Hong Kong Disneyland and a 36-minute drive or 70 minutes on public transportation to Butterfly Beach. Getting to Hong Kong International Airport takes about 40 minutes by car or just under an hour via public transportation.

Rooms

Chic rooms and suites with subdued decor and floor-to-ceiling windows, many with harbor views

The Grand Hyatt offers 545 rooms and suites that finished being renovated in 2016. All have a similar decor scheme that's subdued and chic, if slightly corporate. All have floor-to-ceiling windows that brighten up the dark-beige walls and carpets and chocolate-brown trim, while pops of deep-pink on lampshades and Chinese art prints on the walls make the spaces feel more homelike. Across the board, rooms feature large flat-screen TVs with digital cable, kettles, Nespresso coffeemakers, minibars, and safes. Additionally, rooms come with smartphones that have free internet and free unlimited local and select international calls. Bathrooms are large and chic, with deep soaking tubs lined with cream marble, matching vanities with huge mirrors, and enormous walk-in showers with rainfall showerheads. Note that some bathrooms have windows that look out into the main living areas, but shades are available for privacy. 

Entry-level Grand Deluxe Rooms have king or twin beds and garden views, while all the higher-category Grand City Deluxe units have views out over Victoria Harbour. Club Rooms and all suite types are located on the top seven floors of the hotel and come with free access to the Grand Club lounge, complete with free breakfast and evening cocktails. Many of the rooms and all of the suites have beautiful views out on the harbor, but there have been noise complaints from guests in some of these units due to the presence of an adjacent construction site. 

Features

Large fitness center, lap pool with city views, spa, and ample event spaces

Although it's a business hotel, the Grand Hyatt offers a great number of on-site features that are equally appealing to tourists. Among the hotel's most attractive features is its 50-meter (164-foot) lagoon pool that despite its blob-like shape is long enough for lap swimming. The pool shares an 11th-floor outdoor patio with a poolside bar and a few rows of padded lounge chairs, and the space has decent skyline views on clear days. A 24-hour fitness center has modern Life Fitness-brand cardio equipment, plus pulleys, free weights, and kettle balls. Personal training and yoga classes are also available for a fee and workout gear is available to borrow free of charge. Next to the fitness center, Plateau Spa offers massages and body scrubs, with couples treatments available.

Business amenities include a business center, free (but sometimes slow or unreliable) hotel-wide Wi-Fi, and 21 event spaces for meetings, private banquets, and weddings. The Grand Club lounge, free for guests of Club Rooms and all suite types, has a meeting room that business guests can use for an hour per day, when available. 

Food

Nine bars and restaurants offering everything from steak to fresh Japanese fare

The Grand Hyatt Hong Kong offers nine on-site bars and restaurants. Breakfast is served buffet-style (for a fee) at Grand Cafe, which also offers a la carte items throughout the day and a dinner buffet every evening. Grand Hyatt Steakhouse focuses on, as the name suggests, steak, along with a seafood and oyster bar and salad bar. One Harbour Road focuses on traditional, simple Cantonese dishes, while Grissini serves Italian fare. Kaetsu offers Japanese food and gets its ingredients delivered fresh from Japan, while the Teppanroom focuses on teppanyaki cooked right at guests' tables. Tiffin offers buffets at lunch and dinner, plus Sunday brunches and daily afternoon teas. There's also a chocolatier right at the restaurant's entrance. Brunch is available at the poolside restaurant, The Grill, which also serves barbecue dinner buffets Wednesday through Sunday nights. The adjacent Waterfall Bar features drinks and snacks served poolside throughout the day, while the lobby-level Champagne Bar serves drinks in the evenings, often accompanied by jazz vocal performances.

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Address

No.1 Harbour Road, Hong Kong, China

Phone

8 (522) 588-1234

Room Types

  • Ambassador Harbour View Suite
  • Ambassador Suite
  • Club Harbour Room
  • Club Room
  • Diplomat Harbour Suite
  • Diplomat Suite
  • Grand Deluxe Harbour View Room
  • Grand Executive Harbour Suite
  • Grand Harbour Room
  • Grand Room

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