Fairmont Battery Wharf Boston Rating: 4.0 Pearls

North End and Beacon Hill, Boston, Massachusetts

The modern lobby at Fairmont Battery Wharf

Battery Wharf, the 350-year-old site of the Fairmont, played a significant role in one of Boston's earliest neighborhoods. Back in the 1640s, there was a gun battery on the wharf, to protect the town from attack by sea. The warehouses and shipyards along the waterfront have since been transformed, with residences, restaurants, and office and hotel space, as well as an extension of a harborside walking path. The $300-million Fairmont Battery Wharf complex -- which includes four rather nondescript buildings including a luxury hotel and residential condominiums -- is a large part of this redevelopment.

Travelers staying here will have the advantage of larger-than-average, 380-square-foot rooms, some with wonderful views of the water, an on-site restaurant with outdoor dining space from a Michelin-star chef, a modern fitness center (located in the next-door, residential-only condo building), and excellent service. The Fairmont's location and amenities are best suited for business people, since it's within walking of the Financial District and a quick $10 water taxi ride from the airport, plus those on the corporate dime can upgrade to the Fairmont Gold building for about $100 more per night and get a private lobby lounge with free morning buffet, nightly hors d'oeuvres, and evening desserts.

There aren't too many negatives to this property. But it's too bad that with all the history in this area, the Fairmont Battery Wharf doesn't incorporate more into the hotel. Boston HarborWalk public path passes directly in front of the Fairmont (historic walking tours are available) and a nearby maritime museum offers a background look at the waterfront's history, but there's not much inside beyond a small room with a wall devoted to Battery Wharf history. Unlike the more expensive Boston Harbor Hotel, which has the feel of old Boston in its overall decor -- including a wonderful antique map collection -- and sits on an active port, the Fairmont Battery Wharf doesn't seem to embrace or reflect its past. Overall, however, the Fairmont is a very good choice for waterfront luxury.

Service is a high point at the Fairmont.

The service at the Fairmont Battery Wharf has a sort of show-and-tell quality to it: Information isn't only verbally passed to guests, but demonstrated whenever possible. Upon check-in, the front desk clerk not only explained how the keys operate the elevator, but accompanied me into the elevator and up to my floor, which is standard practice. When I asked another staff member whether restaurant reservations were necessary at the on-site eatery (they're not, but are encouraged), he walked to the restaurant with me to speak to the hostess and gave me menus to take to my room. The two bellmen at the entrance were helpful with bags, and when I asked one about places to eat in town, he knew the real juice. The room service was fast, fresh, and delicious; an off-the-menu request for a hardboiled egg was provided free of charge. When I requested a copy of the New York Times, it arrived in a minute. Later, I noticed a front desk clerk helping four twentysomething travelers for a good 10 minutes, even inviting two of them behind the desk to look at his screen; I later learned it was the hotel manager that was patiently assisting these guests, who had come from Montreal to see a film that was opening that weekend and were trying to find the times.

• Friendly, bend-over-backwards service
• Personal, escorted check-ins
• Bellman knowledgeable about local scene
• Dedicated concierge service 7 a.m. to 11:30 p.m.
• Overnight shoeshines
• 24-hour room service
• $10 water taxi to and from Logan International Airport

View on a Larger Map

The Fairmont Battery Wharf is in the North End, Boston's oldest residential neighborhood and one of the longest thriving communities in the country -- home to the city's early wealthy developers, freed and escaped slaves, and Jewish, Italian, and Irish immigrants who left rich cultural remnants. Today, it is dominated by Italians (and known as Little Italy), with countless cafes, pizzerias, and Italian restaurants, most of which are on Hanover Street, a few blocks from the hotel. The hotel sits along the revitalized waterfront, with 1.5 acres of open space with a HarborWalk that passes in front.

• The Boston HarborWalk, which winds through the city's waterfront neighborhoods, is directly in front.
• Boston Maritime Museum, a free pocket museum highlighting the history of the wharf and Massachusetts Bay, is within a few minutes' walk.
• 10- to 15-minute walk to nearest stop on the T (Boston's subway); the Marriott Long Wharf, in contrast, is right above the T)
• 10-minute walk to Copp's Hill Burial Ground, the North End's highest point and a stop on the Freedom Trail, the 2.5-mile path through downtown Boston that passes through 16 of the city's historic landmarks
• 15-minute walk to landmark Faneuil Hall, a historic marketplace and modern-day mall, and the adjacent Quincy Market, an indoor-outdoor mall and dining complex
• Five-minute walk to Paul Revere House, the famous patriot's 18th-century home and a National Historic Landmark
• Five-minute drive to the 52-acre Boston Common, the country's oldest park and the starting point of the Freedom Trail
• 12- to 15-minute walk to New England Aquarium
• 15-minute walk to TD Garden, home of the Boston Celtics
• $10 water taxi to and from Logan International Airport

Fairmont Gold Room is excellent for business.

At 380 square feet, the standard rooms at the Fairmont are bigger than at many Boston hotels. They're spacious and bright, with big windows that provide views of either Bunker Hill, Boston Harbor (partial view), the hotel courtyard, or the Coast Guard Station that sits on the water. For an unobstructed view of the harbor, you have to upgrade (at least $50 a night, depending) to a Fairmont Deluxe View Room, which is exactly the same size as the standard room. The design is clean, modern, and unobtrusive; practicality seems to be the main focus. There are MP3 plug-ins with a volume knob in the bathroom, a reclining reading chair, and good workspace with well-placed outlets and Ethernet and, if you're in a room that looks at the Coast Guard Station, bright backlight that bounces off the water. Even with three chairs and a king bed, the room feels large. Unfortunately, since the perimeter of the hotel is part of the public access Boston HarborWalk and rooms are on the lower floors, they don't feel terribly private. You can keep the shades down, but there goes your view.

• Spacious bathroom is well lit, with large sinks, a rainfall shower, Taylor digital scale, Miller Harris products, and a front closet that opens into the bathroom; the glass doors, however, slam shut and make a horrifying sound of threatened shattering; the shower lights in my bathroom flickered on and off.
• 42-inch, flat-screen TV has tons of channels, including five HBOs and several international channels, like Al Jazeera, as well as Sirius Radio stations.
• Wi-Fi is $16 per day.
• Front door not soundproof; if you're by the elevator, you'll hear talking and dinging
• Many rooms face the taxi line, which can get loud at prime hours.
• Nespresso machine with free coffee capsules; iPod dock; minibar
• Digital safes with outlets for charging laptops and phones
• Pedestrians on the hotel's public access perimeter can see into rooms when curtains are open.

The bright fitness center is impressive.

While a scenic $10 water taxi ride from Logan Airport right up to the hotel is hard to beat and the on-site fitness center is impressive, there aren't very many additional features for guests in standard rooms at the Fairmont Battery Wharf. If you pay $100 or so more to stay in the Fairmont Gold building, you'll get a separate check-in, service staff, private lobby, morning breakfast buffet, evening hors d'oeuvres, and bedtime desserts.

• Fitness center is modern and bright.
• 24-hour room service; dedicated concierge
• Wi-Fi costs $16 per day.
• Free New York Times delivered to room
• No business center, but front desk can help with printing and Internet searches
• On-site marina
• $42 overnight parking, about average for Boston
• No pool or spa on-site
• Michelin-star chef Guy Martin's French eatery, Sensing, on-site

42-inch TVs offer plenty of channels.

While the Fairmont Battery Wharf has large rooms and on-the-ball service, there's no pool, kid-focused amenities, or a particularly family-friendly vibe. Plus, the location is a bit of a walk or drive from some of the city's major attractions.

• The 380-square-foot rooms are larger than most in Boston, but connecting rooms are limited.
• Free cribs and rollaway beds
• Minibar items not on sensors, so the fridge could store snacks and baby food
• 42-inch, flat-screen TV with plenty of channels, including HBO Family
• Babysitting services offered by outside firm: $15 per hour, four-hour minimum.
• Well-priced children's room service menu with items like pancakes ($7), mac and cheese and mini cheeseburgers ($8), and chicken noodle soup ($4)

The hotel allows pets that weigh up to 25 pounds for a charge of $25 a day, but doesn't provide any other amenities like pet beds or treats. Animals must be on leashes at all times and cannot be left alone in rooms.

The Fairmont Battery Wharf is sparkling clean, even the street that gives way to the hotel looks as if you could eat off it.

Outdoor space overlooking water at Sensing

The Fairmont Battery's former on-site restaurant Sensing, which was developed by three-star Michelin chef Guy Martin, closed in April 2011. Replacing the highly regarded eatery is Aragosta. Described as "Italian-Mediterranean meets New England," this restaurant will be headed by chef David Daniels.

• 24-hour room service ; breakfast options include oatmeal ($13) and a build-your-own-omelet ($21); late-night menu includes a kobe burger ($18)
• Nearby Hanover Street offers countless restaurants of all kinds, as well as an astonishing number of Italian cafes (you are in Boston's Little Italy, after all).