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The Westin Houston Memorial City

Memorial, United States

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Overview

Pros
  • Connected to Memorial City Mall and Memorial Hermann Medical
    Center

  • Spacious and clean rooms with mini-fridges and coffeemakers

  • Lovely rooftop infinity pool with city skyline views, plus hot tub

  • Restaurant, lounge, and cafe, plus 24-hour room service

  • Bright and spacious fitness center with modern machines

  • Over 30,000-square-feet of meeting space

  • Free area shuttle within a three-mile radius

  • Free Wi-Fi in lobby

Cons
  • Pricey rates for a hotel outside of downtown

  • No free parking and valet parking is expensive

  • In-room Wi-Fi incurs extra fee (free for SPG members)

  • Some complaints about restaurant service

Bottom Line

The four-pearl Westin Houston Memorial City offers over 30,000 square feet of meeting space and is connected to a shopping mall and major medical
center, drawing many conference delegates, medical-related travelers,
and leisure guests. Its 289 rooms are clean and spacious, with tasteful decor and modern amenities. The hotel has a restaurant, lounge, and cafe on-site, while other upscale features include a rooftop infinity pool and a modern fitness center. A free
area shuttle is a great convenience, but parking and in-room Wi-Fi incur extra fees. Travelers might want to compare rates with nearby alternatives, like the Hotel Sorella, which offers free parking, in-room Wi-Fi, and breakfast.  

Map

United States
Amenities
  • Air Conditioner
  • Balcony / Terrace / Patio
  • Business Center
  • Cabanas
  • Cribs
  • Dry Cleaning
  • Fitness Center
  • Internet
  • Jacuzzi
  • Kids Allowed
  • Meeting / Conference Rooms
  • Pets Allowed
  • Pool
  • Poolside Drink Service
  • Rental Car Service Desk Onsite
  • Room Service
  • Separate Bedroom / Living Room Space
  • Swim-Up Bar
  • Airport Transportation

Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.

Full Review

Scene

Busy, upscale hotel bustling with meetings and diverse clientele

This Westin has over 30,000-square-feet of meeting space, so
guests can expect to see the hotel bustling with conference delegates on any
given day, plus it's connected to a large medical center, which attracts families visiting patients.
Leisure travelers are frequent visitors as well, and the connected shopping mall means that dozens of stores and restaurants are conveniently within reach.
Collectively, these guests keep the Westin buzzing with activity, but the
hotel handles crowds well with an expansive lobby comprised of lovely
earth-tone, polished floor tiles and quality wood panels and trim
that accent beige walls. Contemporary artwork lines the walls, and several
comfortable sitting areas are available. The adjacent 024 Grille and Lounge is an elegant space with clusters of white leather chairs and a cascading, two-sided
waterfall illuminated in neon blue, while the on-site Ingredients Cafe offers a more casual space to relax in or do some work.

Location

Just off I-10, connected to Memorial City Mall and Memorial Hermann Medical Center

The Westin is located in a busy area just off Interstate 10
near its intersection with Sam Houston Parkway, a beltway that encircles
Houston. It's west of downtown Houston, about a 20- to 30-minute drive to
downtown attractions including Minute Maid Park, George R. Brown Convention
Center, Houston Zoo, and the Museum District. It's connected via a sky bridge to
the Memorial City Mall (eight-minute walk) and Memorial Hermann Medical Center
(five-minute walk). The mall has numerous shops and restaurants, while the medical center complex also offers a pharmacy
and some restaurants. Within a 10- to 20-minute drive are the Energy Corridor and Bear Creek Pioneers Park, which has a golf course. NRG Stadium and the Astrodome are
25 to 35 minutes away by car, and the University of Houston campus is 20 to 30
minutes away by car (one hour via public transit). Bush Intercontinental Airport is a 30- to 40-minute drive (90 minutes on public transit), and Hobby Airport is 35 to 45 minutes away by car.

Rooms

Clean and spacious rooms with mini-fridges, coffeemakers, iPod docks, and rainfall showers

The Westin's rooms are clean and spacious, decorated in a simple yet
elegant fashion. They come in Standard and Deluxe categories, as well as suites. Traditional rooms are approximately
400-square-feet, which offers enough space for two white upholstered armchairs
with green leather ottomans and a large desk with media plug-ins. Deluxe Rooms are approximately 580-square-feet, with slightly
larger bathrooms and work desks placed in partially secluded alcoves. Suites offer the most space, ranging from 875- to 2,300-square-feet. Executive Suites have separate living rooms with sofas, dining tables, additional half-baths, and Bose sound systems. Two-Bedroom Suites have second full bathrooms, fully equipped kitchens, and washer/dryers. Some suites have a private balcony and a separate jetted tub and walk-in shower.Decor
remains essentially the same among all categories, with light gray wallpaper, two-tone, light brown
patterned carpet, and olive green drapes with cream stripes. The high-quality
furniture has a reddish brown finish and includes headboards, nightstands,
desks, dressers, and small oval coffee tables. Bedding (part of the branded Westin Heavenly Bed package) is topped off with a white duvet, while pleasant, nature-themed artwork hangs on the walls. All rooms include mini-fridges,
coffeemakers, electronic safes, robes, free bottled water, iHome clock radios, 37-inch
flat-screen TVs, turndown service, and free newspapers. Bathrooms are of average size and include white, Corian-style vanity tops, white textured wallpaper, and light gray marble tile
framing either a walk-in rainfall shower or shower/tub combo. In-room Wi-Fi incurs an extra charge, but is free for SPG members (the hotel's loyalty club that's free to join). Pets are welcome in select rooms for a fee.

Features

Ample meeting space, rooftop infinity pool, modern fitness center, restaurant and cafe, and free area shuttle

The hotel's restaurant and lounge, 024 Grille and Lounge, serves classic American fare for breakfast (not included in standard rates), lunch, and dinner, though guests should note that there have been some complaints about service. The on-site Ingredients Cafe serves Starbucks coffee as well as various snacks, pastries, sandwiches, salads, and other
takeaway foods. The hotel offers over 30,000-square-feet of meeting space as well as a
business center with Internet access. Wi-Fi is free in the lobby, but incurs an extra charge in guest rooms. (Fees are waived for SPG members, a hotel loyalty program that's free for all guests to join.) There is a large and well-equipped rooftop fitness center with a wide range of modern cardio
and weight-training machines and free weights. New Balance running shoes and
fitness clothing can be borrowed for a fee and delivered to guest rooms. The
fitness center overlooks a partially covered infinity-edge pool and adjacent
hot tub that have sweeping views of the city skyline. The pool is surrounded
by an expansive patio with numerous lounge chairs and tables. In-room massage
treatments can be arranged, and valet laundry and dry cleaning services are
available. There is covered parking on-site, with self or valet parking available for a fee, but guests complain that valet parking is pricey. A car rental office is on-site, and the hotel operates a free shuttle service within a three-mile radius.