Courtyard Waikiki Rating: 3.5 Pearls
Waikiki, Honolulu, Oahu

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

Cons

Bottom Line

Small standard rooms and a location 10 minutes from the beach are drawbacks, but the Courtyard offers solid service, a pool, Jacuzzi, spa, and a relaxation room at affordable rates.

Oyster Hotel Photos

View All 7 Albums

Oyster Hotel Review

 Scene

Pleasant amenities and a surpisingly hip modern lobby attract guests of all ages, who don't mind small rooms and an unexciting location on Kuhio 10 minutes from the beach.

Hip modern lobby
Hip modern lobby

The Courtyard may be Marriott's value/business-traveler brand (read: generic), but this outpost in Waikiki feels anything but. There's art everywhere -- and it's not ho-hum, drab prints like you might find at other Waikiki hotels. Formerly the Wyland Waikiki, under the auspices of Detroit-born marine artist Wyland and run by Hawaii-based chain Outrigger, the hotel came under Marriott management in June 2009. While limited edition prints of Wyland's art are still found in each of the 401 rooms, the public works have been replaced by photographs of surfers and ocean scenes by local artist Nick Pugay.

Combined with modern, low-rise couches, contemporary furniture, and splashes of orange, the lobby feels young, hip, and modern, and keeps guests of all ages milling about longer than usual. Maybe that's because the tiny rooms (only 200 square feet) feel like cruise ship cabins. And while the amenities -- a pool, gym, "chill" room with massage chairs, and two restaurants -- are quite pleasant, the eight- to 10-minute schlep to the beach (far by Waikiki terms), is a hassle for families or sun worshippers. Check out the Aston Waikiki Beach if you have kids in tow, want more space, or plan to be at the beach every day, or Hotel Renew, which has charming, newly renovated rooms and free breakfast and is closer to the beach.

 Service

Attentive and friendly, if casual

Friendly front desk attendants
Friendly front desk attendants

Service is friendly, warm, and especially prompt when you ask (and even when you don't). Bellmen are quick to help, and check-ins are fast. I arrived a few hours before the 3 p.m. check-in and instead of sending me on my merry way like most hotels, I was invited to hang out in what is one of the hotel's greatest features -- the "chill room." With seven suede iJoy massage chairs, a 65" flat-screen plasma TV, and two Xbox consoles connected to two 27" flat-screen TVs, it's a pretty sweet spot to unwind.

  • No turndown service like at Waikiki's higher-end hotels
  • Dedicated concierge is friendly and eager to help
  • Room service, provided by Italian restaurant Spada, is limited but average for area
  • Calls to front desk answered in a few rings; requests fulfilled quickly

 Location

On less prestigious Kuhio, a 10-minute walk to the beach

The Courtyard by Marriott is located on Kuhio, a decidedly less prestigious address than its parallel neighbor Kalakaua Avenue, located one long block away. It's about a 10-minute walk to the beach -- far by Waikiki standards and less than ideal for sun worshippers or families with little kids in tow -- and it doesn't have the door-to-door restaurants and haute shopping right outside like properties on Kalakaua. Still, it feels safe at night, and is close enough to the action.

In contrast, Kalakaua Avenue, a touristy, milelong stretch of shops, restaurants, and high-rise hotels that runs along Waikiki Beach on Oahu's southeast coast, offers a curious blend of mainland creature comforts and local flavor. On the sidewalks, Japanese tourists intermingle with tanned locals, surfboards under their arms, on their way to the beach to catch a few waves after work. On both sides of the street, high-end retailers -- Tiffany, Cartier, and yes, even an Apple store -- are interspersed with indoor malls and streetside vendors hawking cheap seashell jewelry and T-shirts. Seemingly every mid-market chain restaurant can be found here -- Cheesecake Factory, California Pizza Kitchen, Tony Roma's -- along with more than a handful of Starbucks and fast-food joints. And towering above it all: 40-story, thousand-room hotels dotting the landscape like pins in a cushion.

  • Wide variety of shopping, dining, and drinking -- all within walking distance
  • Kapiolani Park, an oasis of (relative) calm for people-watching and local flavor, is 15 to 20 minutes by foot.
  • Honolulu Zoo, is 15 to 20 minutes by foot.
  • Cheap and easy to get around Waikiki via "The Bus"
  • Honolulu International Airport is a 15-minute cab ride.

 Beach

Ten-minute walk to Queen's Beach

Loosely speaking, the entire 1.5-mile stretch of sand alongside Kalakaua Avenue is known as Waikiki Beach. In reality, it's more like three separate beaches, the borders of which vary depending on whom you ask. The Courtyard Waikiki is located about a 10-minute walk from the section called Queen's Beach, which is the part you see on postcards of Waikiki: manicured, palm tree-dotted lawns leading to a sunny white-sand beach. Children splash about in the shallow water near the shore, while surfers and stand-up paddle-boarders (the rad new thing to do) patrol the outer waters.

To summarize Queen's Beach in one word: packed. Packed with energy, packed with activity, packed -- most significantly -- with people. Towels carpet the sand like blankets at a sold-out concert. Families with small children, honeymooning couples, even locals taking lunch breaks -- they all merge here, sunning, swimming, and sandcastle-building, all the while doing their best not to kick sand in each other's faces.

  • Public beach
  • Warm, shallow water -- a decent place to swim, especially for kids
  • Sandy, not rocky, ocean bottom -- unlike neighboring Fort DeRussy to the west and Kuhio (aka "the wall") to the east.
  • Lifeguards monitor the beach throughout the day.
  • Free towels, provided by the hotel
  • Umbrellas and lounge chairs must be rented from one of the many Star Beach Boys stands.
  • Water sports equipment like surfboards and boogie boards available for rental at the Star Beach Boys stands

 Rooms

Up-to-date, but tiny rooms

The Larger Guest Room
The Larger Guest Room

With a top-to-bottom renovation completed in 2007, the 401 rooms spread between three buildings here still feel fresh and new. But don't expect size -- at just 200 square feet, standard rooms are smaller than most in Waikiki and feel more like cruise ship cabins. Do yourself a favor and upgrade to a deluxe for $25 more (plus or minus) -- you'll be able to breathe easier in 320 square feet, plus the bathrooms are significantly more spacious than the cramped standard baths. The upgrade also gets you a small sink and microwave in addition to the half-size fridge found in standards. Families with kids may want to check out the Aston Waikiki Beach for larger rooms and better proximity to the kid-friendliest section of beach, or the Aqua Waikiki Pearl, where the newly renovated rooms are more than double the size of the standards at the Courtyard.

  • Smaller standard rooms than other area properties
  • Most have two twin beds, though these are to be upgraded to queens and kings in late 2009.
  • All have limited edition marine prints by Wyland, whose company previously owned the hotel.
  • Comfortable beds with pillow-top mattresses, soft pillows, cotton sheets, and a light, summer-weight duvet
  • Cramped bathrooms have toiletries from Davies Gate, a line carried by Bath & Body Works
  • 26" flat-screen HDTV with basic cable and pay-per-view movies; Zenith radio with standard jack for an iPod
  • Individual climate-controlled, air-conditioning units (no central AC in rooms)
  • As is common in Waikiki, there's no Wi-Fi in rooms (just hard-wired) but it's fast and free.
  • Rooms facing Kuhio, one of Waikiki's main drags, can be loud; quieter ones face the pool.

 Features

Pleasant amenities don't quite make up for the off-beach location.

Relaxation Room at the lobby
Relaxation Room at the lobby

With a reasonable number of well-maintained features and amenities including a pool, Jacuzzi, gym, relaxation room, and free Wi-Fi, the 10-minute walk to the beach -- a decent schlep by Waikiki standards -- may be more bothersome for families and fanatical beachgoers than for others.

One of the coolest features of the hotel is what's referred to as the "chill room," which has seven suede iJoy massage chairs, a 65" plasma flat-screen TV, and two Xbox consoles connected to two 27" flat-screen TVs. Guests can borrow games, including MLB '06, Madden '07, and Nascar '08, from the front desk at any hour, and it's an especially popular spot for guests of all ages to hang out if they've arrived at the hotel before check-in at 3 p.m.

 Family

Not ideal for families

Xbox consoles in the "chill room"
Xbox consoles in the "chill room"

Though the hotel exudes a welcoming, family-friendly vibe, the small rooms, combined with the 10-minute schlep to the beach, mean this isn't the best choice for families. It seems to cater instead to couples and corporate travelers, two of whom preferred the Courtyard over the significantly larger Marriott Waikiki closer to the beach. Families with kids may want to check out the Aston Waikiki Beach for larger rooms, kids' amenities, and better beach proximity -- or if the quantity of amenities isn't a high priority, try the newly renovated rooms at the Aqua Waikiki Pearl, which are more than double the size of the Courtyard's standards.

  • Only four guests allowed in the largest one-bedroom suite (a small 420 square feet)
  • No rollaways or connecting rooms, though cribs are free
  • Cool "chill room" has massage chairs and two Xboxes connected to two 27" flat-screen TVs; guests can borrow games and DVDs, including MLB '06, Madden '07, and Nascar '08 at any hour
  • Pleasant pool with ample lounge chairs
  • In-room mini-fridges are convenient for kids, but the 26" flat-screen HDTV has no DVD player
  • On-site Spada restaurant has kid-friendly options; McDonald's, Denny's, and IHOP are a quick walk away.

 Cleanliness

Clean rooms and public spaces

The hotel was fully renovated in 2007, and the rooms still look and feel fresh, despite a little discoloration to the white grout on the tile floor of the shower.

 Food

Two on-site eateries; lots more nearby

Dinner at Spada Bar & Restaurant
Dinner at Spada Bar & Restaurant
  • Spada serves Italian fare and provides the Courtyard's breakfast buffet -- included in some rate packages, otherwise not worth it.
  • Bar in lobby offers happy hour.
  • Kimobean, a Hawaiian coffee chain, offers light snacks and locally roasted coffee.
  • IHOP is across the street, where dishes are half the price and twice the size as the Courtyard's buffet.
  • Nearby are chain eateries like McDonald's, Denny's, and the local Puka Dog, as well as Ruffage, which serves a mean vegetarian chili

 Bottom Line

Small standard rooms and a location 10 minutes from the beach are drawbacks, but the Courtyard offers solid service, a pool, Jacuzzi, spa, and a relaxation room at affordable rates.

Things You Should Know About Courtyard Waikiki

Address

  • 400 Royal Hawaiian Avenue, Honolulu, HI 96815

Hotel is Also (or Was Formerly) Known As

  • Courtyard Hotel Waikiki Beach
  • Courtyard Waikiki Beach
  • Wyland Hotel
  • Wyland Waikiki
  • Wyland Waikiki Hotel

Room Types

  • Artist Suite
  • Guest Room
  • Larger Guest Room
  • One Bedroom Two Room Suite
  • Penthouse Suite

Enter dates for best prices

Check-in
Check-out
Guests
 AVG/NIGHT 
Hotels.com  
Expedia.com  
Tingo.com  
Booking.com  
Travelocity  
Otel.com  
Priceline.com  
CheapTickets.com  

All About Oyster

You Can't Return a Bad Vacation.

Our special investigators visit, photograph, review and rate each hotel. We uncover the truth, before it's "uh-oh" time.

Go undercover with an Oyster Investigator The Today Show
Go Undercover with an Oyster Investigator
See 56 Videos of Oyster on TV

Nearby Hotels to Consider

Royal Kuhio
Royal Kuhio
Waikiki, Honolulu
Rating: 25 Pearls

Distance: 0.1 mi
Coconut Waikiki Hotel
Coconut Waikiki Hotel
Waikiki, Honolulu
Rating: 30 Pearls

Distance: 0.1 mi
Aqua Waikiki Joy
Aqua Waikiki Joy
Waikiki, Honolulu
Rating: 20 Pearls

Distance: 0.1 mi
Shoreline Hotel Waikiki, a Joie de Vivre Hotel
Shoreline Hotel Waikiki, a Joie de Vivre Hotel
Waikiki, Honolulu
Rating: 35 Pearls

Distance: 0.1 mi

Hotel Features

Number of Rooms: 403
Pool: Yes
Fitness Center: Yes
Spa: Yes
Internet: Yes
Cribs: Yes
Jacuzzi: Yes
View All

Hotel Information

Location: Waikiki, Honolulu
Address: 400 Royal Hawaiian Avenue, Honolulu, HI 96815
(See Map)
Loading Live Rates
Loading...