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Review Summary


  • Colorful rooms with 34-inch flat-screen HDTVs and Aveda bath products
  • Double-pane windows help curb noise from busy Flower District
  • Mediterranean restaurant and lounge
  • Rooftop bar offers cocktails, hookah, small plates, and Downtown views
  • Small but adequate 24-hour gym
  • Coffee and espresso bar in lobby
  • Free Wi-Fi throughout


  • Rooms are due for an upgrade
  • Tiny business center with only two terminals
  • Limited room service menu

Bottom Line

This 122-room in midtown Manhattan is a full-service hotel in miniature, with brightly decorated rooms, a tiny gym and business center, a stylish restaurant and lounge, and a 19th-floor rooftop bar. Many guests find the colorful and well-equipped rooms in need of an update, but ultimately deem them fine for the price (and for the excellent central location). Travelers could also check out the next-door Hilton Garden Inn Chelsea, which comes with all the brand-associated freebies: Wi-Fi, coffee, and baked goods. 

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Chain boutique filled with splashes of color, on the eastern edge of Chelsea

This chain boutique sits on the eastern edge of Chelsea in what is left of the flower district; the hotel pays homage to the flower district in its interior decor

Indigo hotels are a line of boutique properties owned by Intercontinental -- they're basically the company's answer to Starwood's super-successful W chain. The Hotel Indigo Chelsea, however, is far from being in-your-face hip, like, say, the W Hotel Union Square. Nor does it aim to compete with the city's chic downtown boutiques, places like the Sixty LES. Instead, Hotel Indigo feels like the chain that it is, albeit one with a touch more style and a few nice extras. The property's decor pays homage to the Flower District location, with brightly colored headboards and furniture in the guest rooms and original art in the common areas


In the heart of the Flower District in eastern Chelsea, near Herald Square, the Empire State Building, and Madison Square Garden

Map of Hotel Indigo Chelsea New York

The Indigo is located on West 28th Street in the heart of the Flower District, or what's left of it. Flower shops have lined the street here between Sixth and Seventh avenues for 100 years, but are now being pushed out. Although technically in Chelsea, the hotel is at the northeastern end of the neighborhood, just south of midtown and just west of the newly monikered NoMad neighborhood. The streets in front are congested with delivery trucks. Though it won't particularly appeal to club hoppers and gourmands, the location is ideal for shoppers looking for deals at nearby Macy's and business travelers with meetings in midtown or trade events at the Jacob K. Javits Convention Center. It's also a smart, centrally located base camp for tourists.

  • One-minute walk to Red Line subway trains (1, 2) on Seventh Avenue 
  • Three-minute walk to Yellow Line subway trains (N, R) on Broadway
  • Seven-minute walk to Penn Station and Madison Square Garden
  • Seven-minute walk to Empire State Building and Herald Square
  • Nine-minute walk to Macy's
  • 10-minute walk to Madison Square Park
  • 14-minute walk to the High Line

View the Full Chelsea Area Guide

Nearby Hotels


Boldly decorated rooms with hardwood floors, coffeemakers, and Aveda toiletries

The Double Queen Room (about average sized by NYC standards) incorporates bold decor elements and a solid list of amenities

At 200 to 250 square feet, the standard rooms are slightly larger than average, by Manhattan standards. The rooms in the front of the hotel tend to be smaller, and are susceptible to noise from early-morning deliveries, but they have fantastic views of classic working lofts and a few landmark skyscrapers like the Metropolitan Life Tower on Madison Square Park. Rooms feature hardwood floors, writing desks, and patterned armchairs, plus extras like minibars, Aveda bath products, and slippers. Electronics include 34-inch Sony flat-screens HDTVs, coffeemakers, and mini-fridges. Beds feature ceiling-high padded patchwork headboards -- they're the rooms' visual centerpieces, but guests have noted that some are quite worn, with cracked and faded leather. The rooms have double-glazed windows that help diminish outside noise, but also actually open.

Rooms and Rates


Healthy restaurant, rooftop bar, lobby coffee bar

The hotel’s 19th-floor rooftop bar serves cocktails and wine, as well as hookahs and small plates, from an open space with downtown views

While this Hotel Indigo has no pool or spa, it offers a decent roster of features. There is an on-site Mediterranean restaurant and lounge, Stix, in an industrial-chic space with exposed concrete walls, simple wood tables, and an art installation made from intricately entwined rope. Stix serves salads, mezes, and skewered meat and seafood, plus wine and local craft beer, and is open for all three meals a day. The Sitx kitchen provides room service meals daily, though guests have griped that the in-room dining selections are limited. The small 19th-floor rooftop bar offers views of the downtown skyline, including One World Trade Center, as well as cocktails, wine, hookah, and small plates from the Stix menu. Like the rest of the hotel, the rooftop bar is peppered with colorful decor: bright throw pillows, chartreuse stools, a street-art-inspired mural under the bar. In the lobby, Madame Sou Sou is a small espresso and coffee counter selling brewed drinks, bottled water and soda, and pastries.

Hotel Indigo's fitness and business facilities are tiny -- two computers and four exercise machines, respectively -- but both are open 24 hours. The hotel can arrange laundry or dry-cleaning service. Pets are allowed, but cost an extra fee. Wi-Fi is free throughout the property.


Key Features
Fitness Center
Pets Allowed
Hotel Services
Dry Cleaning
Room Service
Pets Allowed
Family Services
Kids Allowed
Things to Do
Business Center
Fitness Center
Room Features
Air Conditioner
Mini Bar (with liquor)
Separate Bedroom / Living Room Space
127 West 28th Street, New York City, New York 10001, United States
Phone (212) 973-9000
Also Known As
  • Hotel Indigo New York City, Chelsea
Room Types
  • One King Bed Leisure Room
  • One King Suite
  • Standard Room
  • Two Double Beds Room

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