- Reception area can seem disorganized
- Some reports of low water pressure in the showers
A fresh hotel with a stylish lobby, original artwork, and an exclusive lounge
The Hyatt’s 2013 renovation gives the hotel its chic public areas, with a lobby offering streamlined luxury in dark earth tones. The 32nd floor Grand Club Lounge, specifically for guests who book the accompanying rooms, offers comfortable modern furniture and an impressive view. The hotel also houses original, eye-catching installations from local artists like Mario Martinez and Ursula X Young. In lieu of standard desks, the lower level check-in utilizes kiosks and laptops reminiscent of a bank, with some guests commenting that the setup can be confusing.
A block away from Union Square and near Chinatown
Located right by Union Square, the Grand Hyatt is next to a variety of high-end retail outlets and unique cultural attractions like the American Conservatory Theater and the Tangent Contemporary Art gallery. Both the Powell Street BART station and historic Chinatown district are within manageable walking distance, while Fisherman’s Wharf is a 20-minute cable car ride away. Expect a line before boarding.
Comfortable and clean with modern amenities
With a modernist’s vision, the Hyatt’s 660 spacious rooms have comfortable pillow-top beds with fabric headboards recessed into sleek wooden frames. The flat-screen Smart TVs allow guests to surf the web and order room service, with MP3/iPod docks available as well. The floor-to-ceiling windows provide remarkable Bay Area views in some rooms and suites have bright, modern sitting areas. Bathrooms contain oval porcelain sinks and curtained shower-tub combos, though some guests complain that the water pressure can be low.
Large meeting space, 24-hour gym, and convenient eating options at OneUP bistro
The free Wi-Fi hotel has designated 30,000 square feet to conferences and special occasions, including an event space with magnificent city views. There’s also a 24-hour gym with top of the line equipment and floor-to-ceiling windows. For on-the-move culinary options, the Hyatt has a coffee bar off the lobby area that offers snacks and Starbucks’ beverages. The on-site American bistro OneUP has an open kitchen serving breakfast, lunch, and dinner, with a bar featuring artisanal cocktails. The connecting lounge often has live music as well.
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