Sheraton New York Times Square Hotel Rating: 3.5 Pearls
Midtown West, Manhattan, New York City

Oyster Review Summary

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Pros

Cons

  • Daily fee for Wi-Fi
  • Fee for use of the gym
  • Crowded lobby
  • No iPod docks

Bottom Line

With a convenient Midtown West location six blocks from Central Park, the 1,750-room Sheraton is good for families and its thousands of daily conventioneers. Rooms have attractive contemporary decor with a couple of custom-made touches, plush beds with crisp white linens, and flat-screen TVs; some have striking views of the surrounding skyscrapers. There is extensive meeting space, a solid burger restaurant, and a large fitness center with modern machines -- but there's a fee for use of the facilities, as well as a daily charge for Wi-Fi.

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Oyster Hotel Review

 Scene

Like most hotels in Midtown West, the massive, 1,750-room Sheraton is a crossroads of tourist families, conventioneers, and business travelers.

Fireplace room
Fireplace room

The Sheraton New York Times Square Hotel is one of the largest hotels in New York. With three floors of meeting rooms and banquet halls, it's no surprise that the Sheraton plays host to several conventions and conferences every day. But through the wood-paneled and carpeted lobby, past the lines of business suits and name-tags, there are still some families with young children in tow trying to cut through the crowds.

Given the hotel's size, the familiarity of the Sheraton brand, and its proximity to both office buildings and New York's best tourist sites in Midtown West, it's no surprise that the hotel draws such a diverse crowd. (However, it does focus on conventioneers more than its sister hotel, the Sheraton Manhattan, across the street.)

As with any Starwood property, the company's popular rewards program also allows guests to use points from past stays to earn free rooms.

 Location

Hotels and office buildings everywhere, with the bright lights of Times Square visible to the south and the greenery of Central Park to the north.

Located in Midtown West, a few blocks north of the Times Square lights and crowds, and only six blocks south of Central Park, the Sheraton is one of the many hotels on Seventh Avenue catering to the Midtown business crowd as well as tourists flocking to Broadway shows. Aside from a few over-priced delis, you'll have to walk west to Eighth Avenue to find any restaurant that isn't part of some national franchise.

For access around the city, the hotel is an excellent subway hub. The B, D, and E subway station is just steps from its entrance; the N, Q, and R lines are four short blocks north at 57th street, and the 1 train is less than a five-minute walk away at 50th Street and Broadway. This stretch of Seventh Avenue might also be one of the most cab-heavy in the city.

 Rooms

The Sheraton’s 1,750 rooms feature comfy beds and great views.

Executive Guest Room
Executive Guest Room

All guest rooms and suites were renovated in 2012, giving the cruddy, worn hotel a much-need freshening. Even the standard rooms feature king Sweet Sleeper beds, which come with feather and hypo-allergenic pillows, a plush duvet, and quality linens. Unlike many NYC hotel rooms, these are large enough to fit in a full-size desk. Rooms also come with wall-mounted flat-screen TVs, free Starbucks coffee, contemporary decor, and easily accesible power outlets on lamps and desks.

The hotel is predominantly composed of Traditional guest rooms, which average a fairly spacious 253 square feet. Rooms on the 44th to 50th floors are known as Club Level Rooms, and come with more personalized service and free access to the gym and the Club Lounge, which features a business center, seating space, great views, and coffee, drinks and small bites throughout the day. There are also suites of varying sizes throughout the hotel.

  • Wall-mounted flat-screen TVs
  • Fee for Wi-Fi
  • Sheraton's Sweet Sleeper beds with crisp white linens and duvets
  • Mini-fridge available upon request (for a fee)
  • Hotel-brand toiletries
  • Coffeemaker with Starbucks coffee

 Features

Good, independently operated gym on-site -- for an extra fee -- plus plenty of meeting facilties make this "convention hotel" great for business travelers

The gym
The gym
  • The hotel provides in-room Wi-Fi for a fee, but free Internet access on the ground floor
  • Atlantis fitness center in the lower lobby is an independent gym that has outposts in every Sheraton hotel. It features tons of modern, natural light, and personal trainers upon request.
  • 43 different meeting rooms and its 15,000-square-foot ballroom can hold 2,500 people at a time
  • Large business center with printing, faxing, computer rentals, and plug-in high-speed Internet in the main lobby
  • The Sheraton Club Lounge offers free continental breakfast, evening hors d'oeuvres and beverages. The lounge is equipped with extra seating, a business center and 24-hour access to an espresso machine.
  • Underground parking garage (for a fee)

 Pets

Pets less than 40 pounds are welcome at the hotel at no extra cost.

Unlike the nearby Hilton Times Square or the W Times Square, the Sheraton allows pets under 40 pounds at no extra fee. Central Park -- about the best place to walk a dog in Manhattan -- is only six short blocks away.

 Family

The hotel certainly focuses on conventioneers and business travelers, but fairly spacious rooms and a convenient location make it a fine family pick.

The nearby pool at the Sheraton Manhattan
The nearby pool at the Sheraton Manhattan

Rooms are a bit bigger than average (particularly for Midtown West) at 250 square feet, and plenty of rooms with double beds are available (it helps to call and request these in advance). Cribs are free, and rollaways are available for a rather steep fee. There are several affordable, kid-friendly food options within blocks of the hotel, from Dunkin' Donuts to the famed Carnegie Deli.

In addition, guests of the Sheraton share access to the swimming pool across the street at the Sheraton Manhattan -- a major rarity in New York. Of course, the hotel is also within walking distance of Central Park, Broadway shows, Rockefeller Center, and much more.

 Food

Decent on-site dining, but tons of options all around

The lobby bar
The lobby bar
  • The Hudson Market serves buffet and a la carte options for breakfast and lunch, and serves burgers by night
  • Lobby Bar
  • On-site cafe serves Starbucks coffee and quick bites through mid-afternoon
  • 24-hour room service is available from Hudson Market.

 Bottom Line

With a convenient Midtown West location six blocks from Central Park, the 1,750-room Sheraton is good for families and its thousands of daily conventioneers. Rooms have attractive contemporary decor with a couple of custom-made touches, plush beds with crisp white linens, and flat-screen TVs; some have striking views of the surrounding skyscrapers. There is extensive meeting space, a solid burger restaurant, and a large fitness center with modern machines -- but there's a fee for use of the facilities, as well as a daily charge for Wi-Fi.

Things You Should Know About Sheraton New York Times Square Hotel

Address

  • 811 7th Avenue On 53rd Street, New York, NY 10019

Hotel Is Also Known As...

  • New York City Sheraton
  • Sheraton Hotel New York
  • Sheraton New York
  • Sheraton New York City
  • Sheraton New York Hotel
  • Sheraton New York Hotel Towers
  • Sheraton New York Towers

Room Types

  • Club Level Traditional Room
  • Penthouse Suite
  • Presidential Suite
  • Superior Room
  • Traditional Guest Room
  • Traditional Suite

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W New York Times Square
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Hotel Features

Number of Rooms: 1750
Fitness Center: Yes
Internet Access: Yes
Pets Allowed: Yes
Cribs: Yes
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Hotel Information

Location: Midtown West, Manhattan
Address: 811 7th Avenue On 53rd Street, New York, NY 10019
(See Map)
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