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Review Summary


  • Hotel Zone location on gorgeous stretch of beach
  • Near bus stop, shopping malls, restaurants, and nightclubs
  • Rooms have flat-screen TVs, safes, coffeemakers, and mini-fridges
  • Some rooms have furnished balconies overlooking ocean
  • Two outdoor pools, plus separate kids' pool and whirlpool
  • Two restaurants with quality food and all-inclusive packages
  • Spa services and small gym
  • Two public computers for guests' use
  • On-site tour desk and photo studio
  • Free Wi-Fi throughout, but signal is spotty


  • Some rooms have old-fashioned furnishings
  • Smaller pool has fewer loungers
  • Room service not included in all-inclusive rates
  • Not all towers have elevators

Bottom Line

The upper-middle-range NYX Hotel Cancun is a beach resort in the Hotel Zone with plenty of features for both couples and families. Only parts of the hotel have been renovated, so decor is mixed -- some areas have chic, modern decor, while others combine slightly old-fashioned Mediterranean and Spanish Colonial flair. The 163 rooms are similarly modern or more old-fashioned, but all have flat-screen TVs and mini-fridges, plus some have sea views from private balconies. An optional all-inclusive meal plan is available for its restaurants, one of which serves international cuisine and has a deck overlooking the Caribbean. The hotel also has two swimming pools, a lobby bar, spa services, and a tiny fitness center. Travelers might also consider the Fiesta Americana Villas Cancun, which has a more family-oriented atmosphere but higher rates. 

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Modern beach resort with elegant architecture in the bustling Hotel Zone

This modern beach resort underwent renovations in 2014 that brought a contemporary look to the lobby, which includes a TV room with a pink billiards table

The NYX Hotel Cancun (formerly Avalon Grand Cancun) sits on a raised level from the street, with an elegant white-banister stairway leading to the mustard yellow and white entrance. The property consists of five five-story towers (some of which lack elevators) with gorgeous Mediterranean- and Spanish-style architecture, well-maintained grounds, and multiple ocean-view vantage points. Due to 2014 renovations, many of the public spaces and rooms received a modern makeover, though some rooms and areas such as the spa are still a bit old-fashioned. The lobby is the best example of the contemporary makeover; it features striking gold circles above the front desk, chic furniture, bright wall accents, and hot pink throw pillows and rugs. The NYX is best suited to couples, though families with children and friends on Spring Break also frequent the hotel. It generally has a lively vibe during the day and a more tranquil atmosphere at night.


A prime Hotel Zone beachfront location close to shopping centers, restaurants, and bus stop

Map of NYX Hotel Cancun

NYX Hotel Cancun is situated on one of the best stretches of beach in the Hotel Zone. Several restaurants, stores, and bars are within a 10-minute walk of the hotel, including the Plaza Flamingo and La Isla shopping malls, The Westin, Starbucks, Outback Steakhouse, and Chili's. A marina for water sports is about a 15-minute walk north, and the main nightlife district is about a 10-minute drive or bus ride. A local bus stop is just in front of the property, plus rental car companies are within five minutes' walking distance. Downtown Cancun is a 25-minute drive away, while Cancun International Airport is about a 20-minute drive. The hotel offers free parking.

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Rooms vary in decor, but all have flat-screen TVs and coffeemakers

The Junior Suite Ocean View features a contemporary aesthetic in a neutral color palette

The NYX Hotel Cancun has 163 rooms that include Basic Rooms without windows, Standard Rooms -- not all of which have been renovated, and modern Junior and Master Suites with living areas. Aside from the Basic Rooms -- which are located in a quieter area of the hotel -- all have private furnished balconies that have ocean, lagoon, or street views

Standard Rooms have either old-fashioned, colonial-style decor and tile floors or modern furnishings and wood floors. They all have neutral-tone color palettes with earth-tone artwork. Junior Suites have pullout sofa beds and either lagoon views or partial ocean views, while larger Master Suites have full ocean views, are larger, and include separate living rooms with a second TV. These have large sliding glass doors that let in lots of light and open onto private balconies or terraces. 

Bathrooms vary between more traditional and contemporary, but all have showers, wall-mounted hairdryers, and toiletries. All rooms include air-conditioning and ceiling fans, flat-screen TVs, coffeemakers, and mini-fridges, as well as electronic safes and ironing facilities. The free in-room Wi-Fi signal varies from strong to non-existent depending on room location.

Rooms and Rates


Two swimming pools, restaurants, and bars, plus spa services

Spa services are available in massage huts on the sandy beach, which includes daybeds and loungers

The NYX Hotel Cancun has sufficient facilities and dining options for its size. Most notable is the lovely stretch of beach, lined with modern loungers, daybeds (for a fee), and a handful of umbrellas and straw palapas. It shares this with the Beach Palace hotel, though there always ample loungers. Overlooking the sandy beach is the main medium-size pool, which has a separate kids' pool and whirlpool, plus an adjacent bar. A second swimming pool is located in a quieter setting, but often lacks enough loungers. Spa services are available, and there are indoor treatment rooms as well as a massage hut on the beach. There's also a tiny gym overlooking the ocean, but it only has a few machines and free weights, plus a beach volleyball court. 

Many guests choose to go the all-inclusive route, and there are two on-site restaurants -- one of which is open for breakfast, and the other which is open from lunch until late and has views of the water. Breakfast is buffet-style with additional a la carte options, while lunch and dinner are both a la carte. Food receives positive reviews. In addition to the pool bar, there's a bar in the lobby. Room service is not included in the all-inclusive plan. 

The lobby has a tour desk, a photo studio desk, a gift shop, two public computers, and a TV room with a billiards table. Wi-Fi is free throughout, but the signal can be spotty depending on the location. 


Key Features
Fitness Center
Hotel Services
Transport to / from Hotel
Dry Cleaning
Free Breakfast
Room Service
Family Services
Babysitting Services
Kids Allowed
Things to Do
Business Center
Fitness Center
Located on the Beach
Room Features
Air Conditioner
Separate Bedroom / Living Room Space
Smoking Rooms Available
Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Phone (305) 774-0040
Also Known As
  • Avalon Grand Cancun
Room Types
  • One Bedroom Suite
  • Standard Room
  • Studio Room

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