Cancun Hotel Zone, United States
Huge family-friendly all-inclusive resort
On a beautiful white-sand beach with loungers and palapas
Central location in the Hotel Zone, near restaurants and shopping
Massive freeform pool with two swim-up bars and many loungers
Air-conditioned rooms have flat-screen TVs, coffeemakers, and balconies
Extensive entertainment program includes shows, DJs, and fitness classes
Two buffets, nine a la carte eateries, and 11 bars on-site
Casino and theater with evening shows
Adults-only bars and nightclubs with racy shows
Small spa offers massages and salon services
Decent fitness center with beach views; tennis courts available on-site
Outdoor kids’ club with daily activities and games
10 meeting rooms ranging from small boardrooms to a ballroom
Preferential rates at nearby golf course
Day passes available (con for some)
Older property in need of updates
Rooms are worn and basic in terms of amenities and decor
Outdoor pool can be overcrowded and raucous
All-inclusive package doesn’t cover access to some restaurants
Sub-par food in most restaurants and bars
Long lines at restaurants, buffets, and bars
Wi-Fi and safety deposit boxes are at an additional cost
No pool or beach service
The upper-middle-range Grand Oasis Cancun is a beachfront all-inclusive mega-resort that’s part of a two-hotel complex in Cancun’s Hotel Zone with 1,200 rooms that prides itself on entertainment. It’s a family-friendly property with a kids’ club, but 12 bars -- including two adults-only nightclubs with burlesque-style shows -- provide plenty of entertainment geared towards adults. The pool is one of the largest in Cancun and features two swim-up bars, music, and DJ sessions from time to time, while the beach is beautiful and relaxing. Rooms, while clean and comfortable enough, are starting to show their age and have basic amenities. The all-inclusive package is just average: it doesn’t cover all restaurants, plus Wi-Fi, in-room safes, and access to the spa are all extra charges. It’s worth paying a bit more at Hotel Riu Cancun, which is smaller and more modern.
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
What Are the Design and Scene Like at the Grand Oasis Cancun?
The resort has beautiful grounds and a party scene better suited for adults than for families.
It’s nearly impossible to miss the giant pyramid that acts as the Grand Oasis Cancun’s central point and houses a few hundred of the resort’s 1,200 rooms. One word for this hotel is "massive": from the giant lobby with soaring ceiling and hanging gardens, to the expansive grounds, to the dozens of entertainers on staff. The resort complex is shared with The Pyramid at Grand Oasis Cancun, which offers a slightly more upscale experience.
Guests are a mix of families, young couples, and groups of friends. It’s a friendly place, but it’s not a place for a quiet vacation -- just the opposite. The pool deck is always hopping with either games, contests, or DJ sessions, while fitness classes and group sports take place in several other parts of the property. There is a strong focus on entertainment here, both during the day and well into the night, but most of it is better suited for couples and groups of friends than for families: burlesque-style shows keep the adults-only nightclub busy until the wee hours, and foam and themed parties draw crowds during the day -- even non-guests, as the hotel sells day passes, which offer access to all facilities and activities on-site. In short, every day feels like Spring break here.
The Grand Oasis Cancun has been around for a while -- and it’s starting to show. Though everything is kept pretty clean and tidy, interiors feel dated and worn, with a mix of older wood elements that were elegant a couple of decades ago, and basic furniture with clean lines that has seen better days. A couple thousand guests roam the grounds daily, which puts a strain not only on the buildings but also on the staff, which seems to struggle to keep up with the crowds. Long lines at restaurants are common, as is a shortage of poolside loungers during peak season.
All in all, this is a decent pick for travelers seeking to let loose without breaking the bank, but there are slightly better options in the area. A good alternative is Hotel Riu Cancun, located on the northern tip of the Hotel Zone. In a contest of Riu Cancun vs. the Grand Oasis Cancun, the former wins on most fronts, especially when it comes to decor and food.
Where Is the Grand Oasis Cancun Located?
It’s on a white-sand beach smack in the middle of Cancun’s Hotel Zone.
Situated on one-third of a mile of white-sand beach on one side and Ave. Kukulcan on the other, the hotel is located right in the heart of Cancun’s Hotel Zone. As such, the property is surrounded by many other hotels and resorts. Those who choose to leave the hotel will find restaurants, movie theaters, and shopping malls a short walk away. The property is 20 minutes from downtown Cancun and about two and a half hours from the Chichen Itza Mayan ruins. Cancun International Airport is a 25-minute drive away.
What Are Rooms Like at the Grand Oasis Cancun?
Rooms have balconies but feature older decor and basic amenities.
The only difference between the Grand Oasis Cancun’s 1,200 rooms is the views: while many look over the resort and the ocean, others offer panoramic sunset vistas or garden views. Other than that, all are pretty much carbon copies of each other. Decor is basic and generic, with a subdued color palette, vinyl padded headboards or large wooden ones that double as wall decorations, simple furniture with clean lines, and plain off-white floor tiles.
Each room has a terrace or balcony, a coffeemaker, air-conditioning, and a large flat-screen TV with cable. Mini-fridges are stocked daily with sodas, water, and beer free of charge, but Wi-Fi and safes are only available for a fee. Bathrooms feature walk-in showers or shower/tub combos clad in green marble-like tiles, plus toiletries and hairdryers.
The rooms are for the most part clean, but those who are looking for any kind of luxury should look elsewhere: they feel almost like an afterthought based on the correct assumption guests would not be spending much time in them anyway. Guests wanting more space can book a Junior Suite at The Pyramid next door, which will offer additional perks, such as access to a wider range of restaurants.
What Restaurants and Bars are at the Grand Oasis Cancun?
There’s a wide array of dining and drinking options, but they’re all pretty average.
With 11 restaurants and 12 bars -- two of them swim-up -- there’s no shortage of places to eat and drink at this all-inclusive property. There are two large buffets, but the spread doesn’t seem to vary much. In addition, there are nine a la carte eateries ranging from pizza, Spanish tapas, and Mexican-Japanese fusion cuisine to a food court and a seafood restaurant. The most popular a la carte is the Brazilian rodizio, which serves up steak and a variety of meat cuts. Long lines are common at the buffets, and the reservation system for the a la cartes requires guests to stand in line in the morning. Despite the many dining options, guests find food sub-par overall. Furthermore, the all-inclusive package doesn’t offer access to some of the on-site restaurants, as they are reserved for The Pyramid guests.
The coffeeshop serves coffee drinks and pastries, while Hippie Chic is a casual spot for tacos and cocktails. At night, the nightclubs are quite popular, in particular the adults-only Kinky Club, which offers burlesque-style shows and live music.
What Features are Available at the Grand Oasis Cancun?
A few family-friendly amenities and plenty of options for adults, including a casino and a spa.
In addition to two nightclubs, two swim-up bars, and seven other lounges, there’s also plenty of opportunities for fun in the sun at Grand Oasis Cancun. The pool is one of Cancun’s longest and winds through gardens and lounge areas. There are tons of loungers lining the pool, but some guests report that the best ones get snatched up early in the morning. The Grand Oasis Cancun is right on the beach and guests have access to beach chairs and thatched-roof umbrellas. There’s also a decent gym with a dozen or so cardio and strength-training machines, plus a casino, a spa, tennis courts, and kids’ activities. But the resort’s pride and joy is its entertainment program and it employs several dozen in-house performers including singers, acrobats, rollerblade performers, comedians, and dancers. The Oasis Arena, an outdoor theater, offers nightly family-friendly shows. A nearby golf course offers discounted rates for Grand Oasis guests.
For meetings and weddings, the hotel offers 10 event spaces, including the Oasis Arena and several boardrooms, the smallest of which measures 260 square feet (25 square meters).
Grand Oasis Cancun guests get access to the Grand Oasis Palm Cancun’s amenities and restaurants, but the sister property is a 20-minute drive away. Guests used to be given full access to the adults-only Grand Oasis Sens Cancun, but the hotel has been sold and rebranded as the Now Emerald Cancun.
