Cozumel Palace Rating: 4.0 Pearls
Cozumel, Riviera Maya, Mexico

Oyster Review Summary

Photos and Review by Oyster.com Investigators

Pros

  • Oceanfront resort within walking distance of restaurants, bars and stores
  • Large, contemporary rooms with balconies, flat-screen TVs, and liquor dispensers
  • 2 connected pools with a swim-up bar and daily activities
  • 4 restaurants, including one buffet; no reservations required
  • Some spa treatment rooms have great ocean views
  • Kid-friendly features include kids’ club, shallow pool, playground, and babysitting services
  • Concierge Level rooms feature Bulgari toiletries and brand-name liquors
  • Free Wi-Fi and free non-motorized water sports

Cons

  • Man-made beach (but has great snorkeling)
  • Only one handicap-accessible room available
  • Non-Concierge Level rooms don’t have top-shelf liquor

Bottom Line

The Cozumel Palace is an upscale all-inclusive resort located within walking distance of shops, restaurants and bars in San Miguel. It offers an impressive array of kid-friendly features, but is mostly popular with couples. Rooms feature liquor dispensers, flat-screen TVs, minibars and balconies, and all but the standard rooms have a big whirlpool. Dining options are varied and solid, and the pool area offers daily activities as well as a swim-up bar and loungers. The beach is great for snorkeling, but it’s man-made and small, so those looking to spend some time on a postcard perfect stretch of sand might want to look elsewhere.

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Oyster Hotel Review

 Scene

An upscale oceanfront resort with a wide array of features and great snorkeling

The Cozumel Palace has features for a range of travelers, including families, couples, and groups. Services such as an on-site wedding planner, a wedding suite and a gazebo overlooking the turquoise Caribbean waters make it a popular destination wedding pick, and its great pools with a swim-up bar and lively sun deck draw young groups of traveler. However, the resort caters mostly to couples, with large rooms featuring big whirlpools and hammocks on balconies, as well as a full-service spa with treatments for two.

Families will also find tons of things to do, including a kids’ club for children four to 12, a playground, small kiddy pool, and nightly entertainment for all ages. Loft Suites have the same amenities of a Junior Suite, but have two rooms -- one in the lofted space and one in the lower level. Plus, the hotel can provide walkie-talkies for parents to keep in touch with their kids while not with them, and all restaurants offer kids’ menus.

The Palace is an oceanfront property, but the beach is man-made and small, which is a little bit of a letdown. It’s nice enough and pretty relaxing, with white sand, straw umbrellas, excellent snorkeling, and a VIP area with bar service -- but it lacks the sandy, zero-entry shores of the beaches in remote eastern Cozumel. Those who like to snooze in the sun have two pools to choose from: an infinity-edge one, and a smaller one with a volleyball net and a swim-up bar -- both with ocean views.

Rooms are large and appealing, with contemporary decor, balconies, and solid amenities, including flat-screen TVs and liquor dispensers. All but Standard Suites have big whirlpools. For added luxury, the Concierge Level offers great extras, such as a 25-minute back massage per guest per stay, Bulgari toiletries, beach bags, and iPod docks.

 Location

Oceanfront location within walking distance of the action in downtown San Miguel

The Cozumel Palace is located on San Miguel’s main drag, Rafael E. Melgar, within walking distance of stores, restaurants and bars. It is also on the coast, so it has the advantages of both worlds -- it's right on the beach, but not isolated from the action.

Cozumel is Mexico’s largest inhabited island and a snorkeling lovers’ paradise. There aren’t as many cultural or historic attractions as in Riviera Maya, but there are a few minor Maya ruins worth checking out. Cozumel's main source of income and tourism comes from the dozens of cruise ships that dock here daily year-round. There are a few upscale stores on Rafael Melgar -- San Miguel’s main drag -- and dozens of varied international restaurants, but most tourists come to Cozumel for its world-class snorkeling and unspoiled eastern beaches. There are wonderful half and full day trips to gorgeous snorkeling spots, and there are many water sports available at any of the beach clubs found along Rafael Melgar.

  • 6-minute drive to Cozumel International Airport
  • 8-minute walk to the ferry terminal to Playa del Carmen
  • 6-minute drive to the Museum of the Island of Cozumel
  • 8-minute drive to the cruise ship terminal
  • 22-minute drive to the eastern beaches
  • 24-minute drive to El Cedral Maya ruins
  • 27-minute drive to San Gervasio Maya Ruins
  • 46-minute drive to Celarain Lighthouse, boasting impressive views

 Bottom Line

The Cozumel Palace is an upscale all-inclusive resort located within walking distance of shops, restaurants and bars in San Miguel. It offers an impressive array of kid-friendly features, but is mostly popular with couples. Rooms feature liquor dispensers, flat-screen TVs, minibars and balconies, and all but the standard rooms have a big whirlpool. Dining options are varied and solid, and the pool area offers daily activities as well as a swim-up bar and loungers. The beach is great for snorkeling, but it’s man-made and small, so those looking to spend some time on a postcard perfect stretch of sand might want to look elsewhere.

Things You Should Know About Cozumel Palace

Address

  • Avenue Rafael East Melgar Km 1.5

Room Types

  • Concierge Level
  • Junior Suites
  • Loft Suites
  • Presidential Suite
  • Standard Deluxe

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Hotel Features

Number of Rooms: 175
Pool: Yes
Fitness Center: Yes
Spa: Yes
Internet Access: Yes
Cribs: Yes
Kids Club: Yes
Jacuzzi (in room): Some
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Hotel Information

Location: Cozumel, Riviera Maya
Address: Avenue Rafael East Melgar Km 1.5
(See Map)
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