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Marriott Washington Metro Center — Hotel Review Rating: 3.5 Pearls

The Marriott Washington Metro Center
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The Marriott Washington Metro Center
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Oyster Review Summary

Photos and review by Sara B., Oyster Expert Hotel Investigator.
Updated: May 20, 2010

Pros

  • Large, 32-inch LG flat-screen TVs with HBO
  • Steps from a major subway hub
  • Heated indoor pool and Jacuzzi
  • Large, modern fitness center
  • On-site Starbucks; Fire & Sage restaurant
  • Room service from 6 a.m. to midnight
  • Free Wi-Fi in the lobby
  • Great beds -- feather-top mattress; 400-thread-count sheets; down duvet (synthetic by request)

Cons

  • No in-room Wi-Fi; hard-wired costs $13 per day.
  • Unreliable Wi-Fi in the lobby
  • $6 per 20-minutes of Internet in the business center
  • Parking costs $35 per night, valet only.
  • No windows around the pool or gym
  • No in-room safe; nowhere to store a laptop
  • No iPod dock

Bottom Line

A comfortable, reliable option just steps from a Metro subway hub and near the Verizon Center sports arena and the Washington Convention Center -- the 459-room Marriott doesn't get points for flash, but it has better service and a better gym and pool than the massive Grand Hyatt, around the corner.

Oyster Hotel Photos

Oyster undercover reviewers photographed this hotel. See the hotel exactly the way we did when we stayed there. (View All Photos)
Album of Jacuzzi Jacuzzi (3)
Album of Pool Pool (6)
Album of Guest Room Guest Room (70)
Album of The Hotel The Hotel (36)
Album of Amenities Amenities (15)

What Do Customers Ultimately Book After Viewing This Hotel?

Marriott Washington Metro Center
57% book the hotel featured on this page
Marriott Washington Metro Center - Penn Quarter, Washington, D.C.
13% book
Grand Hyatt Washington - Penn Quarter, Washington, D.C.
11% book
Embassy Suites Hotel Washington, DC -Convention Center - Penn Quarter, Washington, D.C.
10% book
JW Marriott Hotel Washington, DC - Penn Quarter, Washington, D.C.

Rooms at Marriott Washington Metro Center

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Guest Room
315 sq. ft with a King bed or 2 Doubles.
A 12th street, H Street, G Street, Partial New York Avenue view.
 
Concierge Level Guest Room
315 sq. ft with a King bed or 2 Doubles.
 
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Oyster Hotel Review

 Scene

Clean, comfortable, and well-located, big-chain hotel

A Standard Room
A Standard Room

Clean and comfortable, the 459-room, 15-story Marriott Washington Metro Center, located in the Penn Quarter (about midway between the White House and the Washington Convention Center), offers a well-equipped (but dark) gym, an indoor pool (unlike the Renaissance Washington), and a Jacuzzi (unlike the Grand Hyatt Washington).

While its public spaces were renovated in 2009, the guest rooms date back to 2005 (a bit older, by hotel standards). However, the entire property is well maintained and still looks and feels new. Standard rooms average 315 square feet, which is on the small side of average for a Penn Quarter hotel room. But unlike the Grand Hyatt's rooms, the Marriott's rooms lack Wi-Fi (there's only hard-wired for $13 per day) and iPod-docking stations. Also, like many hotels in D.C., there are no in-room safes -- you can stash small items for free in a safe-deposit box at the front desk, but there's nowhere to secure a laptop.

Wi-Fi is free in the lobby -- but it didn't work either of the two days I was there. In addition, as there's insufficient seating for such a large hotel, guests tend to spill into the Starbucks or Fire & Sage, the hotel's mediocre on-site restaurant that's serves pretty standard American fare at inflated prices (sandwiches between $11 and $14; entrees between $18 and $28). You can also access the Interent in the business center, which consists of three PCs and a printer, but using the business center can be pricy -- $6 for 20 minutes or $10 for 45 minutes.

Service is sufficient but far from exceptional -- as is to be expected of a big-chain hotel. Bellmen are prompt with the bags outside, and friendly, and I was checked into my room in a matter of minutes (all while snacking on a piece of free chocolate from a welcome bowl on the front desk). But the concierge (available from 7 a.m. to 10 p.m.) isn't especially useful; for restaurant recommendations, expect little more than a Xerox list. However, at the massive, 888-room Grand Hyatt, you can expect even more sluggish, impersonal service.

Overall, the Marriott is a reliable choice. While it doesn't have the five restaurants and the indoor lagoon of the Grand Hyatt, half of the Hyatt's rooms also face its loud, 15-story atrium. However, a better all-around value, especially for families, is the nearby Embassy Suites, which is made up of massive, two-room, 436-square-foot suites and offers excellent perks -- a free hot breakfast, a free two-hour happy hour with free booze, soda, and snacks, and a comparable pool.

 Location

Located in the Penn Quarter, steps from Metro Center stop, and within a 10- to 15-minute walk of the White House and the Washington Convention Center

Located in the compact section of the city called Penn Quarter, the Marriott is a safe, convenient option for both business and leisure travelers -- full of restaurants and shops (well-known franchises, mostly), but still close to the major sights and monuments. In recent decades, this once-seedy section of town has been revamped -- the most notable addition is the Verizon Center sports arena, host to high-profile concerts, the Capitals, and the Wizzards.

  • Steps from the Metro Center subway stop; access to three of the city's five Metro subway lines
  • There are few restaurants or bars along the few blocks surrounding the hotel, but the area still feels relatively safe at night.
  • Across the street from Macy's and near stores like H&M and Barnes & Noble
  • Five- to 15-minute walk to the White House, the Verizon Center, and the Walter E. Washington Convention Center, the Spy Museum, Ford's Theatre, and Chinatown
  • 20-minute walk to the Washington Monument
  • 10- to 15-minute drive from Reagan National Airport
  • 30- to 45-minute drive from Washington Dulles International Airport
  • Parking costs $39 per day, by valet only.

 Bottom Line

A comfortable, reliable option just steps from a Metro subway hub and near the Verizon Center sports arena and the Washington Convention Center -- the 459-room Marriott doesn't get points for flash, but it has better service and a better gym and pool than the massive Grand Hyatt, around the corner.

Hotel Features

Number of Rooms: 451
Pool: Yes
Fitness Center: Yes
Internet Access: Yes
Cribs: Yes

Hotel Information

Location: Penn Quarter, Washington, D.C.
Toll Free Bookings: 1-888-776-9783
Address: 775 12th Street Northwest, Washington, DC 20005
(See Map)

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Things You Should Know About Marriott Washington Metro Center

Address

  • 775 12th Street Northwest, Washington, DC 20005

Hotel Is Also Known As...

    • Washington Marriott at Metro Center
    • Marriott Washington Dc
    • Washington Dc Marriott
    • Marriott Metro Center

Room Types

  • Guest Room
  • Concierge Level Guest Room
  • Suite
  • Concierge Level Larger Guest Room

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